https://wiki.norwescon.org/api.php?action=feedcontributions&user=Felice&feedformat=atomNorwescon Wiki - User contributions [en]2024-03-29T05:35:57ZUser contributionsMediaWiki 1.39.3https://wiki.norwescon.org/index.php?title=Norwescon_Office&diff=723Norwescon Office2023-11-19T18:53:57Z<p>Felice: /* Norwescon 46 Office Hours */</p>
<hr />
<div>DRAFT<br />
= Norwescon 46 Office Hours =<br />
{| class="wikitable"<br />
|-<br />
| Wednesday|| || 2-6pm<br />
|-<br />
| Thursday || 9am-1pm || 2-6pm<br />
|-<br />
| Friday || 9am-1pm || 2-6pm<br />
|-<br />
| Saturday || 9am-1pm || 2-6pm<br />
|-<br />
| Sunday || 9am-1pm || <br />
|}<br />
<br />
= Office Responsibilities =<br />
== Hotel Keys ==<br />
Our office team is delegated the management of Hotel Keys for function space at the hotel.<br />
=== Checking in/out ===<br />
A Concom Member check out a key if they meet one of the following criteria.<br />
# Has key assigned on the [https://docs.google.com/spreadsheets/d/1oMglToatbHx9WvoscgwT8q9itlaVkxDN/edit?usp=sharing&ouid=101068441493565719601&rtpof=true&sd=true 'Key List - Master'] google sheet<sup>1</sup>, OR<br />
# Have either written<sup>2</sup> and/or vocal<sup>3</sup> permission for the Executive Director responsible for the space. <br />
<sup>1</sup>To open this file you must be a member of our office team with @norwescon.org login. <br />
<sup>2</sup>Vocal permission my be given via radio, phone or in-person<br />
<sup>3</sup>Written permission my be in the form of signed note, email and/or Discord Message in the #office chennel<br />
=== Rooms Keys Managed by the office ===<br />
{| class="wikitable sortable"<br />
|-<br />
! Room !! Room Use !! Department Dept.<br />
|-<br />
| Cascade 1 || Green Room/ Pro Check-in || Programming<br />
|-<br />
| Cascade 2 & 3 || Programming || Programming<br />
|-<br />
| Cascade 4 || POC Safe Space || Programming<br />
|-<br />
| Cascade 5, 6, 7 & 8 || Programming|| Programming<br />
|-<br />
| Cascade 9 & 10 || Programming || Programming<br />
|-<br />
| Cascade 11, 12 & 13 || Programming || Programming<br />
|-<br />
| Evergreen 1, 2, 3, & 4 || Special Events/Programming || Programming<br />
|-<br />
| Grand Ballroom 2 || Special Events/Programming || Convention Services<br />
|-<br />
| Northwest Ballroom 1 || Con Suite || Personnel<br />
|-<br />
| Northwest Ballroom 2 & 3 || Special Events/Programming || Convention Services<br />
|-<br />
| Olympic 1, 2 & 3 || Programming || Programming<br />
|-<br />
| 7106/7108/7110 || Office/Safety/Radio || Convention Services<br />
|-<br />
| 7106|| Office || Convention Services<br />
|-<br />
| 7110 || Radio Office || Convention Services<br />
|-<br />
| 7115 || Grand 4/Logistics || Convention Services<br />
|-<br />
| Grand Cloakroom || Event Services || Convention Services<br />
|-<br />
| Northwest Cloakroom || Storage || Convention Services<br />
|-<br />
| Exterior Doors || Safety Ghost Key || Convention Services<br />
|-<br />
| Grand Ballroom 1 || Art Show || Member Services<br />
|-<br />
| Grand Ballroom 3 || Dealers Room || Member Services<br />
|}<br />
<br />
== Radio Check in/out & Battery Exchange ==<br />
<br />
=== Radio Accessories ===<br />
There are a limited number of each type of each radio accessory. Radios must be issued with the designated accessory with the following exceptions.<br />
<br />
Exceptions: When approved by the Radio Shop Lead (Felice Nightengale for NWC45) and/or Convention Services Director. Any Executive wishing to switch for themselves can switch without approval.<br />
<br />
=== Assigned Radio Rules ===<br />
* Radio that are assigned to a person cannot be signed out to another person without the authorization of the Department Director (Executive) approval that the radio is originally signed to<br />
* Only the person who is listed on the 'Master Radio List' OR their Department Director (Executive) can sign-out an assigned radio<br />
<br />
=== Floater Radio Rules ===<br />
* Floater Radios my be signed out to anyone that from the assigned department/role<br />
* A Department Manager/Director can sign-out all their department's floater radios as a batch and manage them at another location and/or have their staff sign the radio in/out at Office <br />
<br />
=== Radio Shop Radios ===<br />
There are two types of radios assigned to the 'radio shop' <br />
==== Event Floaters ====<br />
Event floaters can be checked out by either our Tech Team and/or Special Event Team for an event/night by event/night basis<br />
<br />
==== Spear Radios ====<br />
Spear Radio can be issued at the discretion of office staff in leu of a non-functional radio with the same program set, so long as the 'basic troubleshooting' steps below have been followed<br />
=== Specials Rules for Safety Department Radios ===<br />
There are some addental rules for people who are checking out Department Radios. <br />
* The person must be listed on the Master Safety Staff List, AND<br />
* Be issued (or have) the list of items bellow<br />
If someone is not listed on the Master Safety Staff List, please contact the MOD (Manager on-duty) for instructions <br />
==== List of required equipment ====<br />
* Safety Badge<br />
* Safety Team Lanyard<br />
* Pen and Note Pad (commonly 3x5 post-it note)<br />
* Paper Map of the hotel<br />
* 2 pairs of nitrile gloves, sized for the user <br />
* Peacebonding Card<br />
* 5 or more peacebond strap/zip-ties<br />
* Closed toe shoes<br />
<br />
== Staff Parking Passes ==<br />
There is staff parking avaible between Wing 6 & 7 that is reserved for Norwescon Staff, Performers that need reparative in/out. Please remember that there are a limited number of spaces so <br />
=== Criteria ===<br />
* Staff that require in/out access more then once per day<br />
* Performers and other VIP guests who are coming for one day only<br />
* Convention Staff that needs access to their vehicle and/or equipment there-in<br />
<br />
== High Value Lost and Found ==<br />
== Check Requests ==<br />
== Party Registration ==<br />
== Copy/Print for ConCom ==<br />
The office has a printer/copier/scanner that is avaible for any small job needed by any departments<br />
<br />
== Keeper of Basic First Aid Kit ==<br />
The office keeps a basic first aid kit for anyone to use<br />
=== Frist Aid and Medical Aid Policy ===<br />
Norwescon does not staff and/or Equip First Aid and/or Medical Aid; however, we also do not put any barriers between our membership and/or staff to support as an private citizen.<br />
<br />
== Sanitary products for all-gender rest rooms ==<br />
== Answering Phone Calls ==<br />
<br />
[[Category: Norwescon 44]] [[Category: Office]] [[Category: Safety]]</div>Felicehttps://wiki.norwescon.org/index.php?title=Norwescon_Office&diff=722Norwescon Office2023-11-19T18:52:26Z<p>Felice: /* Norwescon 46 Office Hours */</p>
<hr />
<div>DRAFT<br />
= Norwescon 46 Office Hours =<br />
{| class="wikitable"<br />
|-<br />
| Wednesday|| || 14:00-18:00<br />
|-<br />
| Thursday || 09:00-13:00 || 14:00-16:00<br />
|-<br />
| Friday || 09:00-13:00 || 14:00-16:00<br />
|-<br />
| Saturday || 09:00-13:00 || 14:00-16:00<br />
|-<br />
| Sunday || 09:00-13:00 || <br />
|}<br />
<br />
= Office Responsibilities =<br />
== Hotel Keys ==<br />
Our office team is delegated the management of Hotel Keys for function space at the hotel.<br />
=== Checking in/out ===<br />
A Concom Member check out a key if they meet one of the following criteria.<br />
# Has key assigned on the [https://docs.google.com/spreadsheets/d/1oMglToatbHx9WvoscgwT8q9itlaVkxDN/edit?usp=sharing&ouid=101068441493565719601&rtpof=true&sd=true 'Key List - Master'] google sheet<sup>1</sup>, OR<br />
# Have either written<sup>2</sup> and/or vocal<sup>3</sup> permission for the Executive Director responsible for the space. <br />
<sup>1</sup>To open this file you must be a member of our office team with @norwescon.org login. <br />
<sup>2</sup>Vocal permission my be given via radio, phone or in-person<br />
<sup>3</sup>Written permission my be in the form of signed note, email and/or Discord Message in the #office chennel<br />
=== Rooms Keys Managed by the office ===<br />
{| class="wikitable sortable"<br />
|-<br />
! Room !! Room Use !! Department Dept.<br />
|-<br />
| Cascade 1 || Green Room/ Pro Check-in || Programming<br />
|-<br />
| Cascade 2 & 3 || Programming || Programming<br />
|-<br />
| Cascade 4 || POC Safe Space || Programming<br />
|-<br />
| Cascade 5, 6, 7 & 8 || Programming|| Programming<br />
|-<br />
| Cascade 9 & 10 || Programming || Programming<br />
|-<br />
| Cascade 11, 12 & 13 || Programming || Programming<br />
|-<br />
| Evergreen 1, 2, 3, & 4 || Special Events/Programming || Programming<br />
|-<br />
| Grand Ballroom 2 || Special Events/Programming || Convention Services<br />
|-<br />
| Northwest Ballroom 1 || Con Suite || Personnel<br />
|-<br />
| Northwest Ballroom 2 & 3 || Special Events/Programming || Convention Services<br />
|-<br />
| Olympic 1, 2 & 3 || Programming || Programming<br />
|-<br />
| 7106/7108/7110 || Office/Safety/Radio || Convention Services<br />
|-<br />
| 7106|| Office || Convention Services<br />
|-<br />
| 7110 || Radio Office || Convention Services<br />
|-<br />
| 7115 || Grand 4/Logistics || Convention Services<br />
|-<br />
| Grand Cloakroom || Event Services || Convention Services<br />
|-<br />
| Northwest Cloakroom || Storage || Convention Services<br />
|-<br />
| Exterior Doors || Safety Ghost Key || Convention Services<br />
|-<br />
| Grand Ballroom 1 || Art Show || Member Services<br />
|-<br />
| Grand Ballroom 3 || Dealers Room || Member Services<br />
|}<br />
<br />
== Radio Check in/out & Battery Exchange ==<br />
<br />
=== Radio Accessories ===<br />
There are a limited number of each type of each radio accessory. Radios must be issued with the designated accessory with the following exceptions.<br />
<br />
Exceptions: When approved by the Radio Shop Lead (Felice Nightengale for NWC45) and/or Convention Services Director. Any Executive wishing to switch for themselves can switch without approval.<br />
<br />
=== Assigned Radio Rules ===<br />
* Radio that are assigned to a person cannot be signed out to another person without the authorization of the Department Director (Executive) approval that the radio is originally signed to<br />
* Only the person who is listed on the 'Master Radio List' OR their Department Director (Executive) can sign-out an assigned radio<br />
<br />
=== Floater Radio Rules ===<br />
* Floater Radios my be signed out to anyone that from the assigned department/role<br />
* A Department Manager/Director can sign-out all their department's floater radios as a batch and manage them at another location and/or have their staff sign the radio in/out at Office <br />
<br />
=== Radio Shop Radios ===<br />
There are two types of radios assigned to the 'radio shop' <br />
==== Event Floaters ====<br />
Event floaters can be checked out by either our Tech Team and/or Special Event Team for an event/night by event/night basis<br />
<br />
==== Spear Radios ====<br />
Spear Radio can be issued at the discretion of office staff in leu of a non-functional radio with the same program set, so long as the 'basic troubleshooting' steps below have been followed<br />
=== Specials Rules for Safety Department Radios ===<br />
There are some addental rules for people who are checking out Department Radios. <br />
* The person must be listed on the Master Safety Staff List, AND<br />
* Be issued (or have) the list of items bellow<br />
If someone is not listed on the Master Safety Staff List, please contact the MOD (Manager on-duty) for instructions <br />
==== List of required equipment ====<br />
* Safety Badge<br />
* Safety Team Lanyard<br />
* Pen and Note Pad (commonly 3x5 post-it note)<br />
* Paper Map of the hotel<br />
* 2 pairs of nitrile gloves, sized for the user <br />
* Peacebonding Card<br />
* 5 or more peacebond strap/zip-ties<br />
* Closed toe shoes<br />
<br />
== Staff Parking Passes ==<br />
There is staff parking avaible between Wing 6 & 7 that is reserved for Norwescon Staff, Performers that need reparative in/out. Please remember that there are a limited number of spaces so <br />
=== Criteria ===<br />
* Staff that require in/out access more then once per day<br />
* Performers and other VIP guests who are coming for one day only<br />
* Convention Staff that needs access to their vehicle and/or equipment there-in<br />
<br />
== High Value Lost and Found ==<br />
== Check Requests ==<br />
== Party Registration ==<br />
== Copy/Print for ConCom ==<br />
The office has a printer/copier/scanner that is avaible for any small job needed by any departments<br />
<br />
== Keeper of Basic First Aid Kit ==<br />
The office keeps a basic first aid kit for anyone to use<br />
=== Frist Aid and Medical Aid Policy ===<br />
Norwescon does not staff and/or Equip First Aid and/or Medical Aid; however, we also do not put any barriers between our membership and/or staff to support as an private citizen.<br />
<br />
== Sanitary products for all-gender rest rooms ==<br />
== Answering Phone Calls ==<br />
<br />
[[Category: Norwescon 44]] [[Category: Office]] [[Category: Safety]]</div>Felicehttps://wiki.norwescon.org/index.php?title=Safety_Department_Forms&diff=721Safety Department Forms2023-11-19T18:47:24Z<p>Felice: /* Pre-Event Forms */</p>
<hr />
<div>== Pre-Event Forms ==<br />
* Safety Team Member Form<br />
* [https://forms.gle/QRNS6ANVwEY1uGov9 Staff Parking Request Form]<br />
<br />
== External Forms ==<br />
* Radio Equipment Change Request<br />
<br />
== Internal Forms ==<br />
* [https://forms.gle/9sCB8Vovs5K6dXiUA Harassment and HR Incident Report]<br />
* Harassment and HR Statement & Follow-Up Report<br />
* Incident Report Form<br />
* Statement & Follow-Up Report<br />
=== Office Forms ===<br />
* Property Tracking Log<br />
* [https://forms.gle/Wh85y1ig9XAfqMEx5 Key Check in/out log]<br />
* [https://forms.gle/gmmuH4JUtrwb7iuHA Radio Check in/out and Bad Order (BO) Equipment ]</div>Felicehttps://wiki.norwescon.org/index.php?title=Purchasing&diff=720Purchasing2023-11-19T18:27:51Z<p>Felice: changed to reflect that we do not have printed forms in the office but that you may find assistance there At-Con line 1</p>
<hr />
<div>Do you need to purchase something for the convention? Need to arrange for payment of an invoice? Please follow these steps:<br />
<br />
<br />
'''Pre-Con:'''<br />
<br />
1. Fill out a check reimbursement form. Linked here or available in the ConCom Google Drive. <br />
[https://drive.google.com/file/d/1g7LLLwf0YeePCo8A2ATsyakioB4NcM_o/view?usp=sharing]<br />
<br />
2. In the Payable field, indicate Purchase. <br />
<br />
3. If Staff, obtain Exec approval. This can be done via email and electronic approval is ok. <br />
<br />
4. Send to business@norwescon.org. If obtaining electronic approval, this step can be combined with step 3. <br />
<br />
5. In the email, please put PURCHASE in the subject line. <br />
<br />
6. Please also indicate in the body of the email when the purchase is needed by. <br />
<br />
<br />
'''At-Con:'''<br />
<br />
1. Fill out a check reimbursement form. If you do not have online access, assistance is available in the office. <br />
<br />
2. In the Payable field, indicate Purchase. <br />
<br />
3. If staff, obtain Exec approval.<br />
<br />
4. Radio Business or have the Con Office radio business to inform us of the request. <br />
<br />
5. Purchaser will then find you to go make purchase or get detailed information about what needs to be purchased.</div>Felicehttps://wiki.norwescon.org/index.php?title=Norwescon_Office&diff=715Norwescon Office2023-04-07T15:27:20Z<p>Felice: /* Norwescon 45 Office Hours */</p>
<hr />
<div>DRAFT<br />
= Norwescon 45 Office Hours =<br />
{| class="wikitable"<br />
|-<br />
| Wednesday|| || 14:00-16:00<br />
|-<br />
| Thursday || 09:00-13:00 || 14:00-16:00<br />
|-<br />
| Friday || 09:00-13:00 || 14:00-16:00<br />
|-<br />
| Saturday || 09:00-13:00 || 14:00-16:00<br />
|-<br />
| Sunday || 09:00-13:00 || <br />
|}<br />
<br />
= Office Responsibilities =<br />
== Hotel Keys ==<br />
Our office team is delegated the management of Hotel Keys for function space at the hotel.<br />
=== Checking in/out ===<br />
A Concom Member check out a key if they meet one of the following criteria.<br />
# Has key assigned on the [https://docs.google.com/spreadsheets/d/1oMglToatbHx9WvoscgwT8q9itlaVkxDN/edit?usp=sharing&ouid=101068441493565719601&rtpof=true&sd=true 'Key List - Master'] google sheet<sup>1</sup>, OR<br />
# Have either written<sup>2</sup> and/or vocal<sup>3</sup> permission for the Executive Director responsible for the space. <br />
<sup>1</sup>To open this file you must be a member of our office team with @norwescon.org login. <br />
<sup>2</sup>Vocal permission my be given via radio, phone or in-person<br />
<sup>3</sup>Written permission my be in the form of signed note, email and/or Discord Message in the #office chennel<br />
=== Rooms Keys Managed by the office ===<br />
{| class="wikitable sortable"<br />
|-<br />
! Room !! Room Use !! Department Dept.<br />
|-<br />
| Cascade 1 || Green Room/ Pro Check-in || Programming<br />
|-<br />
| Cascade 2 & 3 || Programming || Programming<br />
|-<br />
| Cascade 4 || POC Safe Space || Programming<br />
|-<br />
| Cascade 5, 6, 7 & 8 || Programming|| Programming<br />
|-<br />
| Cascade 9 & 10 || Programming || Programming<br />
|-<br />
| Cascade 11, 12 & 13 || Programming || Programming<br />
|-<br />
| Evergreen 1, 2, 3, & 4 || Special Events/Programming || Programming<br />
|-<br />
| Grand Ballroom 2 || Special Events/Programming || Convention Services<br />
|-<br />
| Northwest Ballroom 1 || Con Suite || Personnel<br />
|-<br />
| Northwest Ballroom 2 & 3 || Special Events/Programming || Convention Services<br />
|-<br />
| Olympic 1, 2 & 3 || Programming || Programming<br />
|-<br />
| 7106/7108/7110 || Office/Safety/Radio || Convention Services<br />
|-<br />
| 7106|| Office || Convention Services<br />
|-<br />
| 7110 || Radio Office || Convention Services<br />
|-<br />
| 7115 || Grand 4/Logistics || Convention Services<br />
|-<br />
| Grand Cloakroom || Event Services || Convention Services<br />
|-<br />
| Northwest Cloakroom || Storage || Convention Services<br />
|-<br />
| Exterior Doors || Safety Ghost Key || Convention Services<br />
|-<br />
| Grand Ballroom 1 || Art Show || Member Services<br />
|-<br />
| Grand Ballroom 3 || Dealers Room || Member Services<br />
|}<br />
<br />
== Radio Check in/out & Battery Exchange ==<br />
<br />
=== Radio Accessories ===<br />
There are a limited number of each type of each radio accessory. Radios must be issued with the designated accessory with the following exceptions.<br />
<br />
Exceptions: When approved by the Radio Shop Lead (Felice Nightengale for NWC45) and/or Convention Services Director. Any Executive wishing to switch for themselves can switch without approval.<br />
<br />
=== Assigned Radio Rules ===<br />
* Radio that are assigned to a person cannot be signed out to another person without the authorization of the Department Director (Executive) approval that the radio is originally signed to<br />
* Only the person who is listed on the 'Master Radio List' OR their Department Director (Executive) can sign-out an assigned radio<br />
<br />
=== Floater Radio Rules ===<br />
* Floater Radios my be signed out to anyone that from the assigned department/role<br />
* A Department Manager/Director can sign-out all their department's floater radios as a batch and manage them at another location and/or have their staff sign the radio in/out at Office <br />
<br />
=== Radio Shop Radios ===<br />
There are two types of radios assigned to the 'radio shop' <br />
==== Event Floaters ====<br />
Event floaters can be checked out by either our Tech Team and/or Special Event Team for an event/night by event/night basis<br />
<br />
==== Spear Radios ====<br />
Spear Radio can be issued at the discretion of office staff in leu of a non-functional radio with the same program set, so long as the 'basic troubleshooting' steps below have been followed<br />
=== Specials Rules for Safety Department Radios ===<br />
There are some addental rules for people who are checking out Department Radios. <br />
* The person must be listed on the Master Safety Staff List, AND<br />
* Be issued (or have) the list of items bellow<br />
If someone is not listed on the Master Safety Staff List, please contact the MOD (Manager on-duty) for instructions <br />
==== List of required equipment ====<br />
* Safety Badge<br />
* Safety Team Lanyard<br />
* Pen and Note Pad (commonly 3x5 post-it note)<br />
* Paper Map of the hotel<br />
* 2 pairs of nitrile gloves, sized for the user <br />
* Peacebonding Card<br />
* 5 or more peacebond strap/zip-ties<br />
* Closed toe shoes<br />
<br />
== Staff Parking Passes ==<br />
There is staff parking avaible between Wing 6 & 7 that is reserved for Norwescon Staff, Performers that need reparative in/out. Please remember that there are a limited number of spaces so <br />
=== Criteria ===<br />
* Staff that require in/out access more then once per day<br />
* Performers and other VIP guests who are coming for one day only<br />
* Convention Staff that needs access to their vehicle and/or equipment there-in<br />
<br />
== High Value Lost and Found ==<br />
== Check Requests ==<br />
== Party Registration ==<br />
== Copy/Print for ConCom ==<br />
The office has a printer/copier/scanner that is avaible for any small job needed by any departments<br />
<br />
== Keeper of Basic First Aid Kit ==<br />
The office keeps a basic first aid kit for anyone to use<br />
=== Frist Aid and Medical Aid Policy ===<br />
Norwescon does not staff and/or Equip First Aid and/or Medical Aid; however, we also do not put any barriers between our membership and/or staff to support as an private citizen.<br />
<br />
== Sanitary products for all-gender rest rooms ==<br />
== Answering Phone Calls ==<br />
<br />
[[Category: Norwescon 44]] [[Category: Office]] [[Category: Safety]]</div>Felicehttps://wiki.norwescon.org/index.php?title=Norwescon_Office&diff=714Norwescon Office2023-04-07T15:20:21Z<p>Felice: /* Radio Accessories */</p>
<hr />
<div>DRAFT<br />
= Norwescon 44 Office Hours =<br />
{| class="wikitable"<br />
|-<br />
| Wednesday|| || 14:00-16:00<br />
|-<br />
| Thursday || 09:00-13:00 || 14:00-16:00<br />
|-<br />
| Friday || 09:00-13:00 || 14:00-16:00<br />
|-<br />
| Saturday || 09:00-13:00 || 14:00-16:00<br />
|-<br />
| Sunday || 09:00-13:00 || <br />
|}<br />
= Office Responsibilities =<br />
== Hotel Keys ==<br />
Our office team is delegated the management of Hotel Keys for function space at the hotel.<br />
=== Checking in/out ===<br />
A Concom Member check out a key if they meet one of the following criteria.<br />
# Has key assigned on the [https://docs.google.com/spreadsheets/d/1oMglToatbHx9WvoscgwT8q9itlaVkxDN/edit?usp=sharing&ouid=101068441493565719601&rtpof=true&sd=true 'Key List - Master'] google sheet<sup>1</sup>, OR<br />
# Have either written<sup>2</sup> and/or vocal<sup>3</sup> permission for the Executive Director responsible for the space. <br />
<sup>1</sup>To open this file you must be a member of our office team with @norwescon.org login. <br />
<sup>2</sup>Vocal permission my be given via radio, phone or in-person<br />
<sup>3</sup>Written permission my be in the form of signed note, email and/or Discord Message in the #office chennel<br />
=== Rooms Keys Managed by the office ===<br />
{| class="wikitable sortable"<br />
|-<br />
! Room !! Room Use !! Department Dept.<br />
|-<br />
| Cascade 1 || Green Room/ Pro Check-in || Programming<br />
|-<br />
| Cascade 2 & 3 || Programming || Programming<br />
|-<br />
| Cascade 4 || POC Safe Space || Programming<br />
|-<br />
| Cascade 5, 6, 7 & 8 || Programming|| Programming<br />
|-<br />
| Cascade 9 & 10 || Programming || Programming<br />
|-<br />
| Cascade 11, 12 & 13 || Programming || Programming<br />
|-<br />
| Evergreen 1, 2, 3, & 4 || Special Events/Programming || Programming<br />
|-<br />
| Grand Ballroom 2 || Special Events/Programming || Convention Services<br />
|-<br />
| Northwest Ballroom 1 || Con Suite || Personnel<br />
|-<br />
| Northwest Ballroom 2 & 3 || Special Events/Programming || Convention Services<br />
|-<br />
| Olympic 1, 2 & 3 || Programming || Programming<br />
|-<br />
| 7106/7108/7110 || Office/Safety/Radio || Convention Services<br />
|-<br />
| 7106|| Office || Convention Services<br />
|-<br />
| 7110 || Radio Office || Convention Services<br />
|-<br />
| 7115 || Grand 4/Logistics || Convention Services<br />
|-<br />
| Grand Cloakroom || Event Services || Convention Services<br />
|-<br />
| Northwest Cloakroom || Storage || Convention Services<br />
|-<br />
| Exterior Doors || Safety Ghost Key || Convention Services<br />
|-<br />
| Grand Ballroom 1 || Art Show || Member Services<br />
|-<br />
| Grand Ballroom 3 || Dealers Room || Member Services<br />
|}<br />
<br />
== Radio Check in/out & Battery Exchange ==<br />
<br />
=== Radio Accessories ===<br />
There are a limited number of each type of each radio accessory. Radios must be issued with the designated accessory with the following exceptions.<br />
<br />
Exceptions: When approved by the Radio Shop Lead (Felice Nightengale for NWC45) and/or Convention Services Director. Any Executive wishing to switch for themselves can switch without approval.<br />
<br />
=== Assigned Radio Rules ===<br />
* Radio that are assigned to a person cannot be signed out to another person without the authorization of the Department Director (Executive) approval that the radio is originally signed to<br />
* Only the person who is listed on the 'Master Radio List' OR their Department Director (Executive) can sign-out an assigned radio<br />
<br />
=== Floater Radio Rules ===<br />
* Floater Radios my be signed out to anyone that from the assigned department/role<br />
* A Department Manager/Director can sign-out all their department's floater radios as a batch and manage them at another location and/or have their staff sign the radio in/out at Office <br />
<br />
=== Radio Shop Radios ===<br />
There are two types of radios assigned to the 'radio shop' <br />
==== Event Floaters ====<br />
Event floaters can be checked out by either our Tech Team and/or Special Event Team for an event/night by event/night basis<br />
<br />
==== Spear Radios ====<br />
Spear Radio can be issued at the discretion of office staff in leu of a non-functional radio with the same program set, so long as the 'basic troubleshooting' steps below have been followed<br />
=== Specials Rules for Safety Department Radios ===<br />
There are some addental rules for people who are checking out Department Radios. <br />
* The person must be listed on the Master Safety Staff List, AND<br />
* Be issued (or have) the list of items bellow<br />
If someone is not listed on the Master Safety Staff List, please contact the MOD (Manager on-duty) for instructions <br />
==== List of required equipment ====<br />
* Safety Badge<br />
* Safety Team Lanyard<br />
* Pen and Note Pad (commonly 3x5 post-it note)<br />
* Paper Map of the hotel<br />
* 2 pairs of nitrile gloves, sized for the user <br />
* Peacebonding Card<br />
* 5 or more peacebond strap/zip-ties<br />
* Closed toe shoes<br />
<br />
== Staff Parking Passes ==<br />
There is staff parking avaible between Wing 6 & 7 that is reserved for Norwescon Staff, Performers that need reparative in/out. Please remember that there are a limited number of spaces so <br />
=== Criteria ===<br />
* Staff that require in/out access more then once per day<br />
* Performers and other VIP guests who are coming for one day only<br />
* Convention Staff that needs access to their vehicle and/or equipment there-in<br />
<br />
== High Value Lost and Found ==<br />
== Check Requests ==<br />
== Party Registration ==<br />
== Copy/Print for ConCom ==<br />
The office has a printer/copier/scanner that is avaible for any small job needed by any departments<br />
<br />
== Keeper of Basic First Aid Kit ==<br />
The office keeps a basic first aid kit for anyone to use<br />
=== Frist Aid and Medical Aid Policy ===<br />
Norwescon does not staff and/or Equip First Aid and/or Medical Aid; however, we also do not put any barriers between our membership and/or staff to support as an private citizen.<br />
<br />
== Sanitary products for all-gender rest rooms ==<br />
== Answering Phone Calls ==<br />
<br />
[[Category: Norwescon 44]] [[Category: Office]] [[Category: Safety]]</div>Felicehttps://wiki.norwescon.org/index.php?title=Safety_Department_Forms&diff=576Safety Department Forms2022-03-19T17:37:39Z<p>Felice: /* Pre-Event Forms */</p>
<hr />
<div>== Pre-Event Forms ==<br />
* Safety Team Member Form<br />
* [https://forms.gle/nNwdaWZCvGThLFkq6 Staff Parking Request Form]<br />
* [https://forms.gle/YFGmJeKaENvaA3d88 This is a test]<br />
<br />
== External Forms ==<br />
* Radio Equipment Change Request<br />
<br />
== Internal Forms ==<br />
* Harassment and HR Incident Report<br />
* Harassment and HR Statement & Follow-Up Report<br />
* Incident Report Form<br />
* Statement & Follow-Up Report<br />
=== Office Forms ===<br />
* Property Tracking Log</div>Felicehttps://wiki.norwescon.org/index.php?title=FAQ_(NWC43)&diff=567FAQ (NWC43)2021-04-04T23:58:14Z<p>Felice: /* Virtual Convention Specific Items */</p>
<hr />
<div>== Items different this year as compared to [https://www.norwescon.org/about/faq-frequently-asked-questions/ main FAQ page] (numbers for reference). ==<br />
'''1.3. Where is Norwescon?'''<br />
Norwescon 43 is 100% online for 2021. <br />
<br />
'''1.3.1. How do I get there?'''<br />
You'll enter the event from our home page [https://www.norwescon.org norwescon.org] using the email address that you used to register for the convention.<br />
<br />
'''2.1.1. What if I can't/don't want to come for the whole weekend?'''<br />
Please purchase a membership and attend on the days/portion of days that you wish to attend. We are unable to limit attendance by day for our online event. <br />
<br />
'''2.1.2. What if I can't afford to pay for a membership at all?'''<br />
Just like for our in-person event you will be able to view the Dealers' Room, Art Show, and Club Table information online without purchasing a membership. New for the virtual event, you will be able to see some concerts and demonstrations on our Twitch channel without a membership as well.<br />
<br />
'''2.2. When do I get my badge?'''<br />
We held badge pick-up events around the Puget Sound the weekend of March 20-21. Remaining badges will be mailed to members.<br />
<br />
'''2.4.1. How do I report a problem or concern?'''<br />
If you encounter or witness any behavior that concerns you please contact report@norwescon.org or stop by the first booth in the arena where you will find various people to assist you.<br />
<br />
'''2.6.May I take a screen capture of a panel or a table? Or, a photo of my computer screen showing the people on screen?'''<br />
For any programming item or event, no. It would be too disruptive to the schedule to ask for permission from all the panelists to have a photo or screen capture taken, and it has been Norwescon's long-standing policy to ask for consent before taking photos. <br />
<br />
For a table in the arena or lounge, if you are able to get everyone's consent for the picture or screen-capture, then you may take one. Again, in line with our Code of Conduct and Photography Policy, it is important to ask people's permission BEFORE taking any type of recording.<br />
<br />
'''3.1.1. Can I volunteer to help out?'''<br />
Yes! Please contact volunteers@norwescon.org or stop by the first booth in the arena during the convention.<br />
<br />
'''3.4.2.1. I want to play a game. Do I need to sign up?'''<br />
You do not need to, but it is preferred as scheduled games are on a first come first served sign up basis. Sign ups are available online at [https://www.norwescon.org/con/special-events/games/ norwescon.org/con/special-events/games/]. Most games have a maximum player limit; if you sign up after that limit is reached you will be placed on the waitlist and can play if players who signed up earlier don’t show up. There is no sign-up list for the Jackbox Stage; just show up and play.<br />
<br />
'''3.4.2.4. What is Open Games? Where is it?'''<br />
Come to Open Games if you're interested in pulling up a virtual chair and playing a game with your friends and/or other available players. Open Games can be found at the "Norwescon Games - Info Desk and Open Games" booth in the arena on Airmeet. Stop by and talk to the staff at the Games Help Desk. Games Staff can suggest games you may like, help you find a game and/or other players, and even play games with you. In addition, we have some trial memberships available from our partner Tabletopia if you want to play a game they provide; otherwise you can run a game on whatever platform you choose. Staff at the Games Help Desk can also teach a number of games if you want to learn something new.<br />
<br />
== Virtual Convention Specific Items ==<br />
'''Q: Where do I log in?'''<br />
<br />
A: Go to Norwescon.org and click the button to ''Enter Norwescon 43''. DO NOT GO DIRECTLY TO AIRMEET.COM.<br />
<br />
'''Q: I want to attend a 10am panel on Saturday morning, when should I login?''' <br />
<br />
A: If you haven't logged in before, we recommend joining for the first time at least 30 minutes before the event you wish to attend. If you have not yet purchased your membership, please do so as far in advance as is practical. Once the convention officially begins, setting up your Airmeet login based on a membership purchase becomes a manual process for our volunteer staff.<br />
<br />
'''Q. My household is sharing one computer, webcam, and IP address, to attend Norwescon 43. Do we register as one person or two?'''<br />
<br />
A. In order for each person to appear with their name and information you do need to have a registration for each of them so that they have their own Airmeet account/login. However you will only be able to attend one event/panel at a time as simultaneous account logins are not possible. If one person in your household registers, you are welcome to attend events together. If both of you register only one of you will be able to be logged in and attending something at a time. IP address is not a criteria, if you have multiple computers, please register each person and attend from individual devices.<br />
<br />
'''Q. How many events/panels are running at the same time during Norwescon 43?''' <br />
<br />
A. We'll have 10 stages running at once most of the time so you'll have to decide where you want to be.<br />
<br />
'''Q. Is closed captioning available for Norwescon 43?'''<br />
<br />
A. Yes, the Airmeet platform has built-in support for closed captioning in sessions. For usage directions and additional information about using a third-party option to inject captions into your feed go to our [[Closed Captioning in Airmeet|Closed Captioning]] page.<br />
<br />
'''Q. Do any events have American Sign Language interpretation?'''<br />
A. Yes, some of our special events are offering ALS interpretation. These events have [ASL] appended to the title. For more information about searching for sessions during the convention visit our [[Attendee_Guide#Sessions|Attendee Guide]].<br />
<br />
'''Q: How do I know what email address I registered for the convention with?'''<br />
<br />
A: If you're not sure what address you registered with the best way to check is to go to the registration kiosk and log in with your username and password. After reviewing your badge name (update NOT pushed to Airmeet after 3/28/2021) you will be able to proceed to the next page where your email addresses are listed. The first email address listed<br />
on the account is the one to access Airmeet with.<br />
<br />
'''Q. I wasn't able to pick up my badge in person, when will I receive it?'''<br />
<br />
A. If you purchased your membership before March 15th your badge was mailed on Monday, March 22nd and should arrive in 7-10 business days, depending on the postal service and how far away from Seattle you are. If you purchased your membership after March 15th your badge will be printed and mailed to you after the convention and you should receive it towards the end of April.<br />
<br />
'''Q: May I take a screen capture of a panel or a table? Or, a photo of my computer screen showing the people on screen?''' <br />
<br />
A. For any programming item or event, no. It would be too disruptive to the schedule to ask for permission from all the panelists to have a photo or screen capture taken, and it has been Norwescon's long-standing policy to ask for consent before taking photos.<br />
<br />
For a table in the arena or lounge, if you are able to get everyone's consent for the picture or screen-capture, then you may take one. Again, in line with our Code of Conduct and Photography Policy, it is important to ask people's permission BEFORE taking any type of recording.<br />
<br />
'''Q: I want to make Airmeet not be in dark mode, can I do that?'''<br />
<br />
A: There is not a way in Airmeet to change this setting. BUT, if you are using Chrome, you can use this [https://chrome.google.com/webstore/detail/invert/heidajcpkemganilmhockdniaknoojih Extension] to switch the colors. <br />
<br />
===== '''Q: Will I Be Able To Watch Panels That I Missed Later?''' =====<br />
<br />
A: The short answer is, it depends. Some panels, dependent on permissions, will be available for replay later. When a panel is available for replay, a link will be added to their panel description in Guidebook. THIS LINK WILL ONLY WORK UNTIL APRIL 6TH. After April 6th, all panels will be gone. Panels that can be posted for replay will be posted as quickly as they can so keep checking Guidebook. You can access Guidebook via the app or on the website with [https://guidebook.com/g/#/guides/norwescon43 this link]<br />
<br />
'''Q: My profile keeps changing back! I'm not a panelist'''<br />
A: Upper, right, Exit, then upper right, Profile, save the changes. Once it has saved, log all the way out, close the window, log back in. Should be good to go.<br />
[[Category: Norwescon 43]]</div>Felicehttps://wiki.norwescon.org/index.php?title=Airmeet_Session_Host_Guide&diff=555Airmeet Session Host Guide2021-04-02T14:24:42Z<p>Felice: /* General Reminders */</p>
<hr />
<div>This document is meant to be a Desk Guide. If you need just a quick reminder of what to do, go to [[ Airmeet Session Host Checkoff List]]. You can also return to the [[Help (NWC43)|main Norwescon 43 Help page]].<br />
<br />
==General Reminders==<br />
'''''If you have misplaced the log-in for the Airmeet, do not try to go to the main Airmeet page to log-in. Instead, use this link to find the place to log-in. https://www.airmeet.com/e/75b97190-74cc-11eb-880f-c3e5b66a28ed''''' <br />
<br />
* Log into Discord 30 minutes before your shift. You will need to go to Discord #stage-management-private to receive your Hosting login for your sessions, you received a link to the Discord server in your confirmation email. Once you receive your login and if you are currently in Airmeet, you will need to log out and login using the Host credentials. <br />
<br />
*Remember to check that the previous host has logged out before you attempt to log-in. There can be only one. <br />
<br />
* As a Host, you can flag inappropriate comments, images, chats, etc. Being familiar with the Code of Conduct will help you ID that. Click the link to read Norwescon’s Code of Conduct, if you haven’t already: https://www.norwescon.org/con/memberships/policies-and-guidelines/code-of-conduct/<br />
<br />
* After logging in and before the session starts, invite the Moderator and Panelists to the stage. To find out who these people should be, find the panel description in Airmeet. You will then go to the people tab, mouse over their picture, click on the 3 dots, and invite them to the stage. <br />
<br />
* You can have up to 10 people on the stage at any time.<br />
<br />
* To bring audience members to the stage during the panel, you will need them to raise their hand and keep it raised while they are on stage.<br />
<br />
==Bringing to Stage==<br />
<br />
* When you first bring the Panelists and Moderator to the stage, they will be brought into the Back stage area. All conversations there are private and are not shared with the Attendees (audience),<br />
<br />
* To invite people to the stage, click on their profile image.<br />
<br />
'''NOTE:''' The next few screens are actual sessions. They are being used to show you, the Host how to invite Panelists to the stage.<br />
<br />
*You can see details about people by hovering over them.<br />
<br />
To invite people to the stage, the Host or the co-Host will click on their profile image.<br />
<br />
[[File:Session InviteSpeaker2Stage.png]]<br />
<br />
You get a menu to invite them to the stage or block them.<br />
<br />
[[File:Session_InviteToStageOrBlockUser.png]]<br />
<br />
After clicking invite to stage, the Host sees the message Awaiting a response. <br />
<br />
[[File:Session_AwaitingSpeakerResponse.png]]<br />
<br />
* This is what the speaker sees when they are invited to the stage. <br />
* They have to click the '''Accept Invite button''' to be brought up to the stage.<br />
<br />
[[File:Session_InvitedSpeakerView.png]]<br />
<br />
The below image is what Panelists and the Moderator will see in the lower left corner of the screen when they are first brought into the session.<br />
<br />
[[File:Notice_YouAreAtTheBackstage.png]]<br />
<br />
==Making Someone a Co-Host==<br />
<br />
*To make someone a co-host, hover over their name, click the 3 dots, and click on make co-host. <br />
<br />
* Once you have made someone a co-Host, they will get the following message.<br />
<br />
[[File:Session_Co-HostComfirmation.png]]<br />
<br />
== Pinning Speakers to Spotlight Them==<br />
<br />
* To highlight a particular speaker, you can pin speakers to the stage. This works best with 4 our fewer pins.<br />
<br />
* Hover over a speaker to pin them to the session.<br />
* You will see the following image. Click on the pin icon. <br />
* The speaker will now be pinned. <br />
<br />
[[File:Session_PinSpeaker.png]]<br />
<br />
==Hiding Yourself (Hosts & Co-hosts only)==<br />
<br />
* Just before the session starts, the Host will hide themselves.<br />
* Click the eye icon to do this.<br />
* When the prompt appears, confirm that you want to hide yourself. <br />
<br />
[[File:Session_HideYourself.png]]<br />
<br />
==Speaker and Host Views==<br />
<br />
As a Host and during a session, this is the view you have. <br />
* '''NOTE:''' Live tag to the bottom left of the screen and the Rec tag is in red, which means the session is being recorded.<br />
* On the ribbon above, note that you can Take a Break to pause the session. This puts everyone on stage into the Back stage if you or they need to speak privately.<br />
* On the same ribbon is the End session button. You will click this when the session is over. You will get a warning message if you truly want to end the session. Once ended, it can’t be restarted.<br />
<br />
[[File:Session_HostViewWhenHidden.png]]<br />
<br />
<br />
* As a speaker, this is the view you see before a session.<br />
<br />
[[File:Session_SpeakerView.png]]<br />
<br />
<br />
* Once you are invited to the stage and before the session starts, you will get the above message. Click the x in the corner to close it<br />
<br />
[[File:Session_BackstageModal.png]]<br />
<br />
==Screen Sharing==<br />
<br />
*To start a screen share, hit the screen share button, which is this button. [[File:Menu_UpArrowInRectangle-ShareScreen.png]] <br />
* Once you've done so, you'll see something like this: <br />
<br />
[[File:Backstage_ScreenSharingExample.png]] <br />
<br />
<br />
* To make the shared screen large, click the arrow box in the upper right corner of the shared screen. It looks like: [[File:Menu_4ArrowsPointingOut-ShowFullScreen.png]] <br />
* Your shared screen should now look like: <br />
<br />
[[File:Session_FullScreenScreenshare.png]] <br />
<br />
The speakers can be minimized to see the whole shared image by clicking the underline in the upper left corner of the speaker video strip.<br />
Use [[File:Menu_2ArrowsPointingTogether-ExitFullscreen.png]] icon to exit the full screen mode. It’s in the upper right corner.<br />
<br />
==Session Start==<br />
<br />
* The host will click the Start Session button in the upper ribbon.<br />
* Everyone gets a 10-second warning that it will be starting. The yellow task bar gives you a countdown to when it will start.<br />
<br />
[[File:Session_StartingCountdown.png]]<br />
<br />
* Continue waiting until you see confirmation that everyone is connected (no messages in bottom left of screen).<br />
<br />
[[File:Session_Live.png]]<br />
<br />
==Tools in Session==<br />
<br />
* This is what the screen looks like when there is a video to be played during session. Note the video button on the far right in the feed boxes. <br />
<br />
[[File:Session_HostViewWhenHidden.png]]<br />
<br />
* This is a screen that shows what the Q&A feed looks like. Note the post a question at the bottom. <br />
* You can also see in this screenshot that when something new pops up in the other tabs, you will see a yellow dot. <br />
<br />
[[File:Session_Q&A.png]]<br />
<br />
* The Host can click on any message in Chat or question in Q&A to direct it somewhere else, Report it to Security to review it or Delete it.<br />
Anyone can Report only Hosts and Moderators can do something with the report.<br />
<br />
[[File:Session_InteractingWithQuestions.png]]<br />
<br />
* This shows the report view.<br />
<br />
[[File:Session_ReportView.png]]<br />
<br />
==Moving People On and Off the Stage==<br />
<br />
* Hosts can remove people from the stage. A message will pop up, as seen bellow in the top center, to indicate success.<br />
* Only the host can remove people from the stage<br />
<br />
[[File:Backstage_LeftTheStageModal.png]]<br />
<br />
* To remove from the stage, click on the person and then remove from stage. You will see the below. <br />
<br />
[[File:Session_RemoveAttendeeFromStage.png]]<br />
<br />
==Raised Hands and Bring People on Stage==<br />
<br />
* Attendees can raise their hands and be invited to the stage by "handing mic".<br />
* Hosts can also reject their request.<br />
<br />
[[File:Session_RaisedHand.png]]<br />
<br />
* Once an attendee has been invited to the stage, they will need to turn on their camera and microphone when they arrive on stage. <br />
* The audience member will need to keep their hand raised in order to stay on the stage.<br />
* To send them back to the audience, the host will click remove from stage.<br />
<br />
==Ending Sessions==<br />
<br />
* Sessions end 15 minutes before the hour. I.e. 2:45, not 3:00. <br />
* 5 minutes before the session ends, provide a warning in the chat. <br />
* '''HEADS UP, this session ends in 5 minutes'''<br />
* Do not cut people off mid-word but do interrupt if necessary to end the session on time. <br />
* Click End Session. A warning will pop up, confirm you want to end the session. You'll see the below.<br />
<br />
[[File:Session_EndSessionModal.png]]<br />
<br />
* Panelists and co-hosts will move backstage with you when the session ends. <br />
* Help them find the exit arrow in the top left. <br />
* Exit the session yourself and go to your next session. <br />
<br />
[[File:Session_AttendeeExitSessionArrow.png]]<br />
<br />
After your shift, return to Discord and turn in your login so that the next Host can use them for their shift.<br />
You can then rejoin the Convention using the Norwescon weblink.</div>Felicehttps://wiki.norwescon.org/index.php?title=Airmeet_Session_Host_Checkoff_List&diff=554Airmeet Session Host Checkoff List2021-04-02T14:19:32Z<p>Felice: /* Monitor */</p>
<hr />
<div>Thanks for volunteering to be an Airmeet Session Host!!!! This role will be largely hidden and behind the scenes, but we definitely see you and appreciate your contribution! This guide is meant to a brief guide. If you need more in-depth information, check out the [[Airmeet Session Host Guide]]. You can also return to the [[Help (NWC43)|main Norwescon 43 Help page]].<br />
<br />
==General Reminders==<br />
'''''If you have misplaced the log-in for the Airmeet, do not try to go to the main Airmeet page to log-in. Instead, use this link to find the place to log-in. https://www.airmeet.com/e/75b97190-74cc-11eb-880f-c3e5b66a28ed''''' <br />
<br />
* '''Whenever possible try to open your HOST account in a 'incognito window'''' <br />
* You are the face of Norwescon to our Pros. Please provide them with a pleasant, professional experience. <br />
* Before you move from the Backstage Area and start the panel, don't forget to "hide" yourself by clicking on the eye button. Your goal is to be the silent manager of the event.<br />
* If you need to miss a shift, we understand. Life happens! Please let us know though either via Discord, email, or phone. Contact info below.<br />
<br />
== Host login ==<br />
'''YOU MUST LOG-OUT OF AIRMEET WITH YOUR PERSONAL ACCOUNT BEFORE DOING YOUR SHIFT AS A SESSION HOST'''<br />
<br />
* You will need to go to Discord #stage-management-private discussion to receive your Hosting login for your sessions 30 minutes before your shift is scheduled to start. (https://discord.gg/SGTVFaN5vz) <br />
* Make sure that the prior Session Host has "checked" their host credentials back in. If you log-in before they've logged out, you will end up booting them. Remember, there can be only one.<br />
* Once you receive your login, you will need to log out of Airmeet as an attendee and login using the Host credentials. <br />
* Go to your Stage 10 minutes before the session is scheduled to begin and prepare to greet your panelists. <br />
* At the end of your Session Host shift, log-out of Airmeet with the host credentials.<br />
* Go back to the #stage-management-private channel and "check" your credentials back in.<br />
* Return to the convention with your personal credentials and enjoy!<br />
<br />
==Session Start==<br />
<br />
* Go to the Backstage area for your session approximately 15 minutes prior to the sessions start time.<br />
* Greet panelists<br />
* Perform Tech Check<br />
* Discuss Co-Host option with Moderator as well as how to handle the Q&A feed<br />
* Start the Session by hiding yourself and then hitting the start button. (Remind the co-host that you will be in charge of doing this.)<br />
<br />
== Greeting ==<br />
<br />
* Welcome to the BackStage area of your panel. I’m ________ and I will be your Session Host. I will operate the technical end of the panel and answer any questions you may have. Here in the BackStage area, we can have private conversations and work out any problems before I start your panel session.<br />
<br />
* ______ will be your Panel Moderator. <br />
<br />
* I will be watching but not visible in during the panel. I will monitor the session to make sure that any problems are handled quickly.<br />
<br />
== Tech check ==<br />
<br />
* Let’s make sure your setup is optimized for the best experience for our attendees. (Check their video and sound setups).<br />
<br />
== Co-Host ==<br />
<br />
* Discuss with the Moderator about Co-Host duties and determine their level of comfort with performing them during the panel. If they need assistance during the panel, support them so that they have confidence the panel will be successful.<br />
* A moderator will need to be a co-host if they want to operate the microphone and mark questions in the Q& as resolved instead of asking you to do so. <br />
** Remind the moderator of the Q&A feed so they can mention it to attendees. <br />
** Remind them that they can filter questions by upvote, all, or resolved. <br />
*If a moderator needs to be able to use Airmeet captions, they CANNOT be a co-host. Remember to ask them if that’s the case. <br />
*Remind moderator that you will start the session. They should not click the start button.<br />
<br />
==Someone's Missing?==<br />
<br />
* If your Moderator does not show up by 5 minutes before the panel, ask another panelist if they are willing to act as the moderator and if they would like co-hosting responsibilities. Let Stage Management know about the switch on the Discord (#stage-management-private) after the panel begins. <br />
* If a panelist does not show up for a panel, also let us know on Discord after the panel begins. <br />
* If no panelists have checked-in, then at the designated start time, start the session.<br />
<br />
==During Session==<br />
<br />
* When everyone is ready, hide yourself then start the session.<br />
* If no panelists had arrived and they are not pulled into the session by Airmeet, let the audience know that the session is cancelled.<br />
* If you need to run videos you will need your session code to find the videos, available from the [[NWC43 Host Session List]]. <br />
<br />
== Monitor ==<br />
<br />
* Monitor the session, especially the Session Feed for inappropriate comments, delete as necessary.<br />
* If an attendee is being disruptive, you can block them. Blocking an attendee will prohibit them from interacting with the panel but they will still be able to watch. They will be blocked from all interaction until the block is undone so also REPORT that you’ve blocked them in the Discord in the #staff-help channel by @Helpdesk. <br />
* If you need help, go to #staff-help on the Discord and @Helpdesk. This will get you help.<br />
* If you have a Code of Conduct issue, do not include details in your initial message. Wait for the Helpdesk person to respond to you. They will direct message you for more information. <br />
* If a comment needs to be reported, please also flag that on the Discord in the #stage-management-private channel by @sm-help. <br />
* If the moderator is not going to mark questions in the Q&A as resolved, also monitor that and do so.<br />
<br />
== Ending == <br />
'''REMEMBER PANELS END ON THE 45 MINUTE MARK''' I.e. 2:45, not 3:00.<br />
<br />
* At 5 minutes prior to the end of the panel, notify the panel of the impending end time by putting a comment in the Session Feed.<br />
** '''HEADS UP, this session will end in FIVE MINUTES'''<br />
* End your session on time! Don't cut anyone off mid-word but do interrupt if needed to end on time.<br />
* Once you have ended the session, take a break! Stretch! Get some water!<br />
* Start the process all over again 10 minutes before your next session begins and be backstage to greet panelists.<br />
<br />
== Help ==<br />
* We will have both Stage Management staff and Tech staff online in the Discord chatroom should you need further guidance. <br />
* For technical Airmeet help go to the #staff-help channel and type @airmeet as part of your request. <br />
* For stage management help #stage-management-private channel and type @sm-help as part of your request.<br />
* Make sure in advance that you are registered and able to log in to Discord.<br />
<br />
'''In case of Emergency, Bernie and Scot's phone numbers are available in your reminder emails and on Discord.'''<br />
* Airmeet FAQ: https://help.airmeet.com/hc<br />
* Norwescon Help Desk Link: https://norwescon.org/help<br />
* Discord Invite: Found in your host confirmation email.<br />
<br />
[[Category: Norwescon 43]] [[Category: Airmeet]]</div>Felicehttps://wiki.norwescon.org/index.php?title=Airmeet_Session_Host_Checkoff_List&diff=553Airmeet Session Host Checkoff List2021-04-02T14:18:58Z<p>Felice: /* Someone's Missing? */</p>
<hr />
<div>Thanks for volunteering to be an Airmeet Session Host!!!! This role will be largely hidden and behind the scenes, but we definitely see you and appreciate your contribution! This guide is meant to a brief guide. If you need more in-depth information, check out the [[Airmeet Session Host Guide]]. You can also return to the [[Help (NWC43)|main Norwescon 43 Help page]].<br />
<br />
==General Reminders==<br />
'''''If you have misplaced the log-in for the Airmeet, do not try to go to the main Airmeet page to log-in. Instead, use this link to find the place to log-in. https://www.airmeet.com/e/75b97190-74cc-11eb-880f-c3e5b66a28ed''''' <br />
<br />
* '''Whenever possible try to open your HOST account in a 'incognito window'''' <br />
* You are the face of Norwescon to our Pros. Please provide them with a pleasant, professional experience. <br />
* Before you move from the Backstage Area and start the panel, don't forget to "hide" yourself by clicking on the eye button. Your goal is to be the silent manager of the event.<br />
* If you need to miss a shift, we understand. Life happens! Please let us know though either via Discord, email, or phone. Contact info below.<br />
<br />
== Host login ==<br />
'''YOU MUST LOG-OUT OF AIRMEET WITH YOUR PERSONAL ACCOUNT BEFORE DOING YOUR SHIFT AS A SESSION HOST'''<br />
<br />
* You will need to go to Discord #stage-management-private discussion to receive your Hosting login for your sessions 30 minutes before your shift is scheduled to start. (https://discord.gg/SGTVFaN5vz) <br />
* Make sure that the prior Session Host has "checked" their host credentials back in. If you log-in before they've logged out, you will end up booting them. Remember, there can be only one.<br />
* Once you receive your login, you will need to log out of Airmeet as an attendee and login using the Host credentials. <br />
* Go to your Stage 10 minutes before the session is scheduled to begin and prepare to greet your panelists. <br />
* At the end of your Session Host shift, log-out of Airmeet with the host credentials.<br />
* Go back to the #stage-management-private channel and "check" your credentials back in.<br />
* Return to the convention with your personal credentials and enjoy!<br />
<br />
==Session Start==<br />
<br />
* Go to the Backstage area for your session approximately 15 minutes prior to the sessions start time.<br />
* Greet panelists<br />
* Perform Tech Check<br />
* Discuss Co-Host option with Moderator as well as how to handle the Q&A feed<br />
* Start the Session by hiding yourself and then hitting the start button. (Remind the co-host that you will be in charge of doing this.)<br />
<br />
== Greeting ==<br />
<br />
* Welcome to the BackStage area of your panel. I’m ________ and I will be your Session Host. I will operate the technical end of the panel and answer any questions you may have. Here in the BackStage area, we can have private conversations and work out any problems before I start your panel session.<br />
<br />
* ______ will be your Panel Moderator. <br />
<br />
* I will be watching but not visible in during the panel. I will monitor the session to make sure that any problems are handled quickly.<br />
<br />
== Tech check ==<br />
<br />
* Let’s make sure your setup is optimized for the best experience for our attendees. (Check their video and sound setups).<br />
<br />
== Co-Host ==<br />
<br />
* Discuss with the Moderator about Co-Host duties and determine their level of comfort with performing them during the panel. If they need assistance during the panel, support them so that they have confidence the panel will be successful.<br />
* A moderator will need to be a co-host if they want to operate the microphone and mark questions in the Q& as resolved instead of asking you to do so. <br />
** Remind the moderator of the Q&A feed so they can mention it to attendees. <br />
** Remind them that they can filter questions by upvote, all, or resolved. <br />
*If a moderator needs to be able to use Airmeet captions, they CANNOT be a co-host. Remember to ask them if that’s the case. <br />
*Remind moderator that you will start the session. They should not click the start button.<br />
<br />
==Someone's Missing?==<br />
<br />
* If your Moderator does not show up by 5 minutes before the panel, ask another panelist if they are willing to act as the moderator and if they would like co-hosting responsibilities. Let Stage Management know about the switch on the Discord (#stage-management-private) after the panel begins. <br />
* If a panelist does not show up for a panel, also let us know on Discord after the panel begins. <br />
* If no panelists have checked-in, then at the designated start time, start the session.<br />
<br />
==During Session==<br />
<br />
* When everyone is ready, hide yourself then start the session.<br />
* If no panelists had arrived and they are not pulled into the session by Airmeet, let the audience know that the session is cancelled.<br />
* If you need to run videos you will need your session code to find the videos, available from the [[NWC43 Host Session List]]. <br />
<br />
== Monitor ==<br />
<br />
* Monitor the session, especially the Session Feed for inappropriate comments, delete as necessary.<br />
* If an attendee is being disruptive, you can block them. Blocking an attendee will prohibit them from interacting with the panel but they will still be able to watch. They will be blocked from all interaction until the block is undone so also REPORT that you’ve blocked them in the Discord in the #staff-help channel by @Helpdesk. <br />
* If you need help, go to #staff-help on the Discord and @Helpdesk. This will get you help.<br />
* If you have a Code of Conduct issue, do not include details in your initial message. Wait for the Helpdesk person to respond to you. They will direct message you for more information. <br />
* If a comment needs to be reported, please also flag that on the Discord in the #stage-management channel by @sm-help. <br />
* If the moderator is not going to mark questions in the Q&A as resolved, also monitor that and do so.<br />
<br />
== Ending == <br />
'''REMEMBER PANELS END ON THE 45 MINUTE MARK''' I.e. 2:45, not 3:00.<br />
<br />
* At 5 minutes prior to the end of the panel, notify the panel of the impending end time by putting a comment in the Session Feed.<br />
** '''HEADS UP, this session will end in FIVE MINUTES'''<br />
* End your session on time! Don't cut anyone off mid-word but do interrupt if needed to end on time.<br />
* Once you have ended the session, take a break! Stretch! Get some water!<br />
* Start the process all over again 10 minutes before your next session begins and be backstage to greet panelists.<br />
<br />
== Help ==<br />
* We will have both Stage Management staff and Tech staff online in the Discord chatroom should you need further guidance. <br />
* For technical Airmeet help go to the #staff-help channel and type @airmeet as part of your request. <br />
* For stage management help #stage-management-private channel and type @sm-help as part of your request.<br />
* Make sure in advance that you are registered and able to log in to Discord.<br />
<br />
'''In case of Emergency, Bernie and Scot's phone numbers are available in your reminder emails and on Discord.'''<br />
* Airmeet FAQ: https://help.airmeet.com/hc<br />
* Norwescon Help Desk Link: https://norwescon.org/help<br />
* Discord Invite: Found in your host confirmation email.<br />
<br />
[[Category: Norwescon 43]] [[Category: Airmeet]]</div>Felicehttps://wiki.norwescon.org/index.php?title=Airmeet_Session_Host_Checkoff_List&diff=552Airmeet Session Host Checkoff List2021-04-02T14:18:00Z<p>Felice: /* Host login */</p>
<hr />
<div>Thanks for volunteering to be an Airmeet Session Host!!!! This role will be largely hidden and behind the scenes, but we definitely see you and appreciate your contribution! This guide is meant to a brief guide. If you need more in-depth information, check out the [[Airmeet Session Host Guide]]. You can also return to the [[Help (NWC43)|main Norwescon 43 Help page]].<br />
<br />
==General Reminders==<br />
'''''If you have misplaced the log-in for the Airmeet, do not try to go to the main Airmeet page to log-in. Instead, use this link to find the place to log-in. https://www.airmeet.com/e/75b97190-74cc-11eb-880f-c3e5b66a28ed''''' <br />
<br />
* '''Whenever possible try to open your HOST account in a 'incognito window'''' <br />
* You are the face of Norwescon to our Pros. Please provide them with a pleasant, professional experience. <br />
* Before you move from the Backstage Area and start the panel, don't forget to "hide" yourself by clicking on the eye button. Your goal is to be the silent manager of the event.<br />
* If you need to miss a shift, we understand. Life happens! Please let us know though either via Discord, email, or phone. Contact info below.<br />
<br />
== Host login ==<br />
'''YOU MUST LOG-OUT OF AIRMEET WITH YOUR PERSONAL ACCOUNT BEFORE DOING YOUR SHIFT AS A SESSION HOST'''<br />
<br />
* You will need to go to Discord #stage-management-private discussion to receive your Hosting login for your sessions 30 minutes before your shift is scheduled to start. (https://discord.gg/SGTVFaN5vz) <br />
* Make sure that the prior Session Host has "checked" their host credentials back in. If you log-in before they've logged out, you will end up booting them. Remember, there can be only one.<br />
* Once you receive your login, you will need to log out of Airmeet as an attendee and login using the Host credentials. <br />
* Go to your Stage 10 minutes before the session is scheduled to begin and prepare to greet your panelists. <br />
* At the end of your Session Host shift, log-out of Airmeet with the host credentials.<br />
* Go back to the #stage-management-private channel and "check" your credentials back in.<br />
* Return to the convention with your personal credentials and enjoy!<br />
<br />
==Session Start==<br />
<br />
* Go to the Backstage area for your session approximately 15 minutes prior to the sessions start time.<br />
* Greet panelists<br />
* Perform Tech Check<br />
* Discuss Co-Host option with Moderator as well as how to handle the Q&A feed<br />
* Start the Session by hiding yourself and then hitting the start button. (Remind the co-host that you will be in charge of doing this.)<br />
<br />
== Greeting ==<br />
<br />
* Welcome to the BackStage area of your panel. I’m ________ and I will be your Session Host. I will operate the technical end of the panel and answer any questions you may have. Here in the BackStage area, we can have private conversations and work out any problems before I start your panel session.<br />
<br />
* ______ will be your Panel Moderator. <br />
<br />
* I will be watching but not visible in during the panel. I will monitor the session to make sure that any problems are handled quickly.<br />
<br />
== Tech check ==<br />
<br />
* Let’s make sure your setup is optimized for the best experience for our attendees. (Check their video and sound setups).<br />
<br />
== Co-Host ==<br />
<br />
* Discuss with the Moderator about Co-Host duties and determine their level of comfort with performing them during the panel. If they need assistance during the panel, support them so that they have confidence the panel will be successful.<br />
* A moderator will need to be a co-host if they want to operate the microphone and mark questions in the Q& as resolved instead of asking you to do so. <br />
** Remind the moderator of the Q&A feed so they can mention it to attendees. <br />
** Remind them that they can filter questions by upvote, all, or resolved. <br />
*If a moderator needs to be able to use Airmeet captions, they CANNOT be a co-host. Remember to ask them if that’s the case. <br />
*Remind moderator that you will start the session. They should not click the start button.<br />
<br />
==Someone's Missing?==<br />
<br />
* If your Moderator does not show up by 5 minutes before the panel, ask another panelist if they are willing to act as the moderator and if they would like co-hosting responsibilities. Let stage-management know about the switch on the Discord (#stage-management) after the panel begins. <br />
* If a panelist does not show up for a panel, also let us know on Discord after the panel begins. <br />
* If no panelists have checked-in, then at the designated start time, start the session. <br />
<br />
==During Session==<br />
<br />
* When everyone is ready, hide yourself then start the session.<br />
* If no panelists had arrived and they are not pulled into the session by Airmeet, let the audience know that the session is cancelled.<br />
* If you need to run videos you will need your session code to find the videos, available from the [[NWC43 Host Session List]]. <br />
<br />
== Monitor ==<br />
<br />
* Monitor the session, especially the Session Feed for inappropriate comments, delete as necessary.<br />
* If an attendee is being disruptive, you can block them. Blocking an attendee will prohibit them from interacting with the panel but they will still be able to watch. They will be blocked from all interaction until the block is undone so also REPORT that you’ve blocked them in the Discord in the #staff-help channel by @Helpdesk. <br />
* If you need help, go to #staff-help on the Discord and @Helpdesk. This will get you help.<br />
* If you have a Code of Conduct issue, do not include details in your initial message. Wait for the Helpdesk person to respond to you. They will direct message you for more information. <br />
* If a comment needs to be reported, please also flag that on the Discord in the #stage-management channel by @sm-help. <br />
* If the moderator is not going to mark questions in the Q&A as resolved, also monitor that and do so.<br />
<br />
== Ending == <br />
'''REMEMBER PANELS END ON THE 45 MINUTE MARK''' I.e. 2:45, not 3:00.<br />
<br />
* At 5 minutes prior to the end of the panel, notify the panel of the impending end time by putting a comment in the Session Feed.<br />
** '''HEADS UP, this session will end in FIVE MINUTES'''<br />
* End your session on time! Don't cut anyone off mid-word but do interrupt if needed to end on time.<br />
* Once you have ended the session, take a break! Stretch! Get some water!<br />
* Start the process all over again 10 minutes before your next session begins and be backstage to greet panelists.<br />
<br />
== Help ==<br />
* We will have both Stage Management staff and Tech staff online in the Discord chatroom should you need further guidance. <br />
* For technical Airmeet help go to the #staff-help channel and type @airmeet as part of your request. <br />
* For stage management help #stage-management-private channel and type @sm-help as part of your request.<br />
* Make sure in advance that you are registered and able to log in to Discord.<br />
<br />
'''In case of Emergency, Bernie and Scot's phone numbers are available in your reminder emails and on Discord.'''<br />
* Airmeet FAQ: https://help.airmeet.com/hc<br />
* Norwescon Help Desk Link: https://norwescon.org/help<br />
* Discord Invite: Found in your host confirmation email.<br />
<br />
[[Category: Norwescon 43]] [[Category: Airmeet]]</div>Felicehttps://wiki.norwescon.org/index.php?title=Airmeet_Session_Host_Checkoff_List&diff=551Airmeet Session Host Checkoff List2021-04-02T14:17:35Z<p>Felice: /* Help */</p>
<hr />
<div>Thanks for volunteering to be an Airmeet Session Host!!!! This role will be largely hidden and behind the scenes, but we definitely see you and appreciate your contribution! This guide is meant to a brief guide. If you need more in-depth information, check out the [[Airmeet Session Host Guide]]. You can also return to the [[Help (NWC43)|main Norwescon 43 Help page]].<br />
<br />
==General Reminders==<br />
'''''If you have misplaced the log-in for the Airmeet, do not try to go to the main Airmeet page to log-in. Instead, use this link to find the place to log-in. https://www.airmeet.com/e/75b97190-74cc-11eb-880f-c3e5b66a28ed''''' <br />
<br />
* '''Whenever possible try to open your HOST account in a 'incognito window'''' <br />
* You are the face of Norwescon to our Pros. Please provide them with a pleasant, professional experience. <br />
* Before you move from the Backstage Area and start the panel, don't forget to "hide" yourself by clicking on the eye button. Your goal is to be the silent manager of the event.<br />
* If you need to miss a shift, we understand. Life happens! Please let us know though either via Discord, email, or phone. Contact info below.<br />
<br />
== Host login ==<br />
'''YOU MUST LOG-OUT OF AIRMEET WITH YOUR PERSONAL ACCOUNT BEFORE DOING YOUR SHIFT AS A SESSION HOST'''<br />
<br />
* You will need to go to Discord #stage-management-private discussion to receive your Hosting login for your sessions 30 minutes before your shift is scheduled to start. (https://discord.gg/SGTVFaN5vz) <br />
* Make sure that the prior Session Host has "checked" their host credentials back in. If you log-in before they've logged out, you will end up booting them. Remember, there can be only one.<br />
* Once you receive your login, you will need to log out of Airmeet as an attendee and login using the Host credentials. <br />
* Go to your Stage 10 minutes before the session is scheduled to begin and prepare to greet your panelists. <br />
* At the end of your Session Host shift, log-out of Airmeet with the host credentials.<br />
* Go back to the #stage-management channel and "check" your credentials back in.<br />
* Return to the convention with your personal credentials and enjoy!<br />
<br />
==Session Start==<br />
<br />
* Go to the Backstage area for your session approximately 15 minutes prior to the sessions start time.<br />
* Greet panelists<br />
* Perform Tech Check<br />
* Discuss Co-Host option with Moderator as well as how to handle the Q&A feed<br />
* Start the Session by hiding yourself and then hitting the start button. (Remind the co-host that you will be in charge of doing this.)<br />
<br />
== Greeting ==<br />
<br />
* Welcome to the BackStage area of your panel. I’m ________ and I will be your Session Host. I will operate the technical end of the panel and answer any questions you may have. Here in the BackStage area, we can have private conversations and work out any problems before I start your panel session.<br />
<br />
* ______ will be your Panel Moderator. <br />
<br />
* I will be watching but not visible in during the panel. I will monitor the session to make sure that any problems are handled quickly.<br />
<br />
== Tech check ==<br />
<br />
* Let’s make sure your setup is optimized for the best experience for our attendees. (Check their video and sound setups).<br />
<br />
== Co-Host ==<br />
<br />
* Discuss with the Moderator about Co-Host duties and determine their level of comfort with performing them during the panel. If they need assistance during the panel, support them so that they have confidence the panel will be successful.<br />
* A moderator will need to be a co-host if they want to operate the microphone and mark questions in the Q& as resolved instead of asking you to do so. <br />
** Remind the moderator of the Q&A feed so they can mention it to attendees. <br />
** Remind them that they can filter questions by upvote, all, or resolved. <br />
*If a moderator needs to be able to use Airmeet captions, they CANNOT be a co-host. Remember to ask them if that’s the case. <br />
*Remind moderator that you will start the session. They should not click the start button.<br />
<br />
==Someone's Missing?==<br />
<br />
* If your Moderator does not show up by 5 minutes before the panel, ask another panelist if they are willing to act as the moderator and if they would like co-hosting responsibilities. Let stage-management know about the switch on the Discord (#stage-management) after the panel begins. <br />
* If a panelist does not show up for a panel, also let us know on Discord after the panel begins. <br />
* If no panelists have checked-in, then at the designated start time, start the session. <br />
<br />
==During Session==<br />
<br />
* When everyone is ready, hide yourself then start the session.<br />
* If no panelists had arrived and they are not pulled into the session by Airmeet, let the audience know that the session is cancelled.<br />
* If you need to run videos you will need your session code to find the videos, available from the [[NWC43 Host Session List]]. <br />
<br />
== Monitor ==<br />
<br />
* Monitor the session, especially the Session Feed for inappropriate comments, delete as necessary.<br />
* If an attendee is being disruptive, you can block them. Blocking an attendee will prohibit them from interacting with the panel but they will still be able to watch. They will be blocked from all interaction until the block is undone so also REPORT that you’ve blocked them in the Discord in the #staff-help channel by @Helpdesk. <br />
* If you need help, go to #staff-help on the Discord and @Helpdesk. This will get you help.<br />
* If you have a Code of Conduct issue, do not include details in your initial message. Wait for the Helpdesk person to respond to you. They will direct message you for more information. <br />
* If a comment needs to be reported, please also flag that on the Discord in the #stage-management channel by @sm-help. <br />
* If the moderator is not going to mark questions in the Q&A as resolved, also monitor that and do so.<br />
<br />
== Ending == <br />
'''REMEMBER PANELS END ON THE 45 MINUTE MARK''' I.e. 2:45, not 3:00.<br />
<br />
* At 5 minutes prior to the end of the panel, notify the panel of the impending end time by putting a comment in the Session Feed.<br />
** '''HEADS UP, this session will end in FIVE MINUTES'''<br />
* End your session on time! Don't cut anyone off mid-word but do interrupt if needed to end on time.<br />
* Once you have ended the session, take a break! Stretch! Get some water!<br />
* Start the process all over again 10 minutes before your next session begins and be backstage to greet panelists.<br />
<br />
== Help ==<br />
* We will have both Stage Management staff and Tech staff online in the Discord chatroom should you need further guidance. <br />
* For technical Airmeet help go to the #staff-help channel and type @airmeet as part of your request. <br />
* For stage management help #stage-management-private channel and type @sm-help as part of your request.<br />
* Make sure in advance that you are registered and able to log in to Discord.<br />
<br />
'''In case of Emergency, Bernie and Scot's phone numbers are available in your reminder emails and on Discord.'''<br />
* Airmeet FAQ: https://help.airmeet.com/hc<br />
* Norwescon Help Desk Link: https://norwescon.org/help<br />
* Discord Invite: Found in your host confirmation email.<br />
<br />
[[Category: Norwescon 43]] [[Category: Airmeet]]</div>Felicehttps://wiki.norwescon.org/index.php?title=Airmeet_Session_Host_Checkoff_List&diff=550Airmeet Session Host Checkoff List2021-04-02T14:16:51Z<p>Felice: /* Host login */</p>
<hr />
<div>Thanks for volunteering to be an Airmeet Session Host!!!! This role will be largely hidden and behind the scenes, but we definitely see you and appreciate your contribution! This guide is meant to a brief guide. If you need more in-depth information, check out the [[Airmeet Session Host Guide]]. You can also return to the [[Help (NWC43)|main Norwescon 43 Help page]].<br />
<br />
==General Reminders==<br />
'''''If you have misplaced the log-in for the Airmeet, do not try to go to the main Airmeet page to log-in. Instead, use this link to find the place to log-in. https://www.airmeet.com/e/75b97190-74cc-11eb-880f-c3e5b66a28ed''''' <br />
<br />
* '''Whenever possible try to open your HOST account in a 'incognito window'''' <br />
* You are the face of Norwescon to our Pros. Please provide them with a pleasant, professional experience. <br />
* Before you move from the Backstage Area and start the panel, don't forget to "hide" yourself by clicking on the eye button. Your goal is to be the silent manager of the event.<br />
* If you need to miss a shift, we understand. Life happens! Please let us know though either via Discord, email, or phone. Contact info below.<br />
<br />
== Host login ==<br />
'''YOU MUST LOG-OUT OF AIRMEET WITH YOUR PERSONAL ACCOUNT BEFORE DOING YOUR SHIFT AS A SESSION HOST'''<br />
<br />
* You will need to go to Discord #stage-management-private discussion to receive your Hosting login for your sessions 30 minutes before your shift is scheduled to start. (https://discord.gg/SGTVFaN5vz) <br />
* Make sure that the prior Session Host has "checked" their host credentials back in. If you log-in before they've logged out, you will end up booting them. Remember, there can be only one.<br />
* Once you receive your login, you will need to log out of Airmeet as an attendee and login using the Host credentials. <br />
* Go to your Stage 10 minutes before the session is scheduled to begin and prepare to greet your panelists. <br />
* At the end of your Session Host shift, log-out of Airmeet with the host credentials.<br />
* Go back to the #stage-management channel and "check" your credentials back in.<br />
* Return to the convention with your personal credentials and enjoy!<br />
<br />
==Session Start==<br />
<br />
* Go to the Backstage area for your session approximately 15 minutes prior to the sessions start time.<br />
* Greet panelists<br />
* Perform Tech Check<br />
* Discuss Co-Host option with Moderator as well as how to handle the Q&A feed<br />
* Start the Session by hiding yourself and then hitting the start button. (Remind the co-host that you will be in charge of doing this.)<br />
<br />
== Greeting ==<br />
<br />
* Welcome to the BackStage area of your panel. I’m ________ and I will be your Session Host. I will operate the technical end of the panel and answer any questions you may have. Here in the BackStage area, we can have private conversations and work out any problems before I start your panel session.<br />
<br />
* ______ will be your Panel Moderator. <br />
<br />
* I will be watching but not visible in during the panel. I will monitor the session to make sure that any problems are handled quickly.<br />
<br />
== Tech check ==<br />
<br />
* Let’s make sure your setup is optimized for the best experience for our attendees. (Check their video and sound setups).<br />
<br />
== Co-Host ==<br />
<br />
* Discuss with the Moderator about Co-Host duties and determine their level of comfort with performing them during the panel. If they need assistance during the panel, support them so that they have confidence the panel will be successful.<br />
* A moderator will need to be a co-host if they want to operate the microphone and mark questions in the Q& as resolved instead of asking you to do so. <br />
** Remind the moderator of the Q&A feed so they can mention it to attendees. <br />
** Remind them that they can filter questions by upvote, all, or resolved. <br />
*If a moderator needs to be able to use Airmeet captions, they CANNOT be a co-host. Remember to ask them if that’s the case. <br />
*Remind moderator that you will start the session. They should not click the start button.<br />
<br />
==Someone's Missing?==<br />
<br />
* If your Moderator does not show up by 5 minutes before the panel, ask another panelist if they are willing to act as the moderator and if they would like co-hosting responsibilities. Let stage-management know about the switch on the Discord (#stage-management) after the panel begins. <br />
* If a panelist does not show up for a panel, also let us know on Discord after the panel begins. <br />
* If no panelists have checked-in, then at the designated start time, start the session. <br />
<br />
==During Session==<br />
<br />
* When everyone is ready, hide yourself then start the session.<br />
* If no panelists had arrived and they are not pulled into the session by Airmeet, let the audience know that the session is cancelled.<br />
* If you need to run videos you will need your session code to find the videos, available from the [[NWC43 Host Session List]]. <br />
<br />
== Monitor ==<br />
<br />
* Monitor the session, especially the Session Feed for inappropriate comments, delete as necessary.<br />
* If an attendee is being disruptive, you can block them. Blocking an attendee will prohibit them from interacting with the panel but they will still be able to watch. They will be blocked from all interaction until the block is undone so also REPORT that you’ve blocked them in the Discord in the #staff-help channel by @Helpdesk. <br />
* If you need help, go to #staff-help on the Discord and @Helpdesk. This will get you help.<br />
* If you have a Code of Conduct issue, do not include details in your initial message. Wait for the Helpdesk person to respond to you. They will direct message you for more information. <br />
* If a comment needs to be reported, please also flag that on the Discord in the #stage-management channel by @sm-help. <br />
* If the moderator is not going to mark questions in the Q&A as resolved, also monitor that and do so.<br />
<br />
== Ending == <br />
'''REMEMBER PANELS END ON THE 45 MINUTE MARK''' I.e. 2:45, not 3:00.<br />
<br />
* At 5 minutes prior to the end of the panel, notify the panel of the impending end time by putting a comment in the Session Feed.<br />
** '''HEADS UP, this session will end in FIVE MINUTES'''<br />
* End your session on time! Don't cut anyone off mid-word but do interrupt if needed to end on time.<br />
* Once you have ended the session, take a break! Stretch! Get some water!<br />
* Start the process all over again 10 minutes before your next session begins and be backstage to greet panelists.<br />
<br />
== Help ==<br />
* We will have both Stage Management staff and Tech staff online in the Discord chatroom should you need further guidance. <br />
* For technical Airmeet help go to the #staff-help channel and type @airmeet as part of your request. <br />
* For stage management help #stage-management channel and type @sm-help as part of your request.<br />
* Make sure in advance that you are registered and able to log in to Discord.<br />
<br />
'''In case of Emergency, Bernie and Scot's phone numbers are available in your reminder emails and on Discord.'''<br />
* Airmeet FAQ: https://help.airmeet.com/hc<br />
* Norwescon Help Desk Link: https://norwescon.org/help<br />
* Discord Invite: Found in your host confirmation email.<br />
<br />
[[Category: Norwescon 43]] [[Category: Airmeet]]</div>Felicehttps://wiki.norwescon.org/index.php?title=Airmeet_Attendee_Guide&diff=543Airmeet Attendee Guide2021-04-01T20:27:17Z<p>Felice: </p>
<hr />
<div>Norwescon 43 is virtual and being presented in Airmeet. You will enter the convention from a button on the home page using the email address you registered with. When the convention is available you'll see a home page that looks something like this.<br />
<br />
[[File:Attendee_NWCHomePage.png]]<br />
<br />
As with an in-person convention: If you break the Norwescon Code of Conduct, you could be removed from the event and won’t be able to return. Click the link to read it: https://www.norwescon.org/con/memberships/policies-and-guidelines/code-of-conduct/<br />
<br />
The below information is designed to supplement the general Airmeet help documentation and provide information specific to Norwescon. For assistance with accessing the convention or purchasing a membership, visit our [https://www.norwescon.org/help/ help desk page]. Once you successfully enter the event, help is most easily found at the Norwescon Help & Information Booth in the Arena.<br />
<br />
== Audio Tips and Tricks ==<br />
Convention attendees are able to interact with others in the Lounge and Arena. For some panels you may be able to raise your hand and ask questions via audio instead of using the Q&A feature. If you choose to interact with others the following audio tips and tricks may be helpful.<br />
<br />
'''Camera:''' To get the best from this, you should have lighting that is above and semi in front of you. Note the different images in the various tables and sessions. The closer to natural lighting is best.<br />
<br />
'''Audio:''' It’s best if you use a headset. If you can’t use a headset, headphones or earbuds will still make it easier for you to hear others and others to hear you. Turn off external noise sources, TV, stereo, etc. and try to keep other sounds to a minimum (like removing all cat toys from the cat room so your fur baby won’t play in the same room as you). And if there is too much noise due to external outside noises, you can mute yourself (or the Host will do that).<br />
<br />
'''Connection:''' The best result is to use a wired Network connection for audio and streaming. WiFi is OK if it’s really reliable and fast.<br />
<br />
'''Internet Browser:''' Recommended is Google Chrome – 79 or later, then MS Edge; current versions of Firefox and Brave also work. Other browsers will join in Light mode, where you can browse and watch live sessions but not interact in the social spaces.<br />
<br />
'''Physical setup:''' A desk / table for your computer / laptop; a desk chair, comfy chair, etc. For the performances, you can plug your computer / laptop into your TV and mirror it.<br />
<br />
''Remember to take breaks away from your computer, laptop, or device. And have fun!''<br />
<br />
==Visual Tips and Tricks==<br />
<br />
* To make Airmeet not be in dark mode, you can use the following Chrome [https://chrome.google.com/webstore/detail/invert/heidajcpkemganilmhockdniaknoojih Extension] to switch the colors. There is not a direct setting in Airmeet to do this type change. <br />
<br />
==If you don't have a computer==<br />
There are apps for iOS and Android but they do not allow you to interact via video. You can see any video but you cannot be seen by others. It is possible to force your tablet or smartphone to show the convention in desktop mode and access the video interaction features. If your preference is to attend events but not voice/video chat with others then the app for your device is the preferred method of attending the convention.<br />
<br />
== Home Page Features ==<br />
Outside of the Airmeet event everyone has access to the following home page features. The Schedule for all events is in Guidebook, just like in previous Norwescon’s! FYI, Guidebook doesn’t have any weblinks to Airmeet.<br />
<br />
=== Schedule ===<br />
Want to find out what is going on all weekend? Every panel, concert, game, and performance listed day by day for your convenience. Sessions are listed inside of Airmeet but Guidebook is the best way to find things other than sessions like scheduled games, meet-ups, artist demos, etc.<br />
<br />
=== Art Show ===<br />
The Norwescon art show features science fiction and fantasy artwork by artists local and far flung, led by our artist guest of honor, Sana Takeda! Browse through our art show to explore their work, and follow hyperlinks to purchase from your favorite artists through their websites. Many artists will be available for interaction at virtual booths within our virtual convention space.<br />
<br />
=== Club Tables ===<br />
Norwescon always offers space to local clubs, groups, conventions, and organizations that promote science, science fiction, fantasy, costuming, and other fannish pursuits. Check out the options for what other fannish fun you can find. Interaction is possible at virtual booths within the convention's virtual space.<br />
<br />
=== Dealers' Room ===<br />
Explore the finest fandom-related merchandise form our dealers with their vast array of collectibles, books, games, and other items. At our writers' row, allow authors to tempt you with their wordsmithing ways. Members may visit virtual tables to interact with dealers and authors within the convention's virtual space.<br />
<br />
=== Twitch ===<br />
A number of games and several event performances are being streamed to the public through our Twitch channel. Stop by, watch a show or a game, and hang out in the chat channel.<br />
<br />
==First Time Account Set Up==<br />
After purchasing a membership you will go through the following process of setting up you account.<br />
https://www.youtube.com/watch?v=RDLvSuX9Eww<br />
<br />
== Entering the Convention ==<br />
Once you have clicked on the Enter Norwescon 43 button, you will land on a page that has features similar to the one below.<br />
<br />
[[File:Attendee_EventCard.png]]<br />
<br />
Click the '''Enter event button'''.<br />
<br />
=== Attendee Card ===<br />
This is a picture of an attendee profile card. It is what you will see the first time you enter the event. Designation may read Professional Title insted.<br />
<br />
[[File:Attendee_AttendeeCard.png]]<br />
<br />
The card shows you what should be prefilled for you based on what you entered when you registered for Norwescon 43. <br />
If you already had an Airmeet account prior to being entered into the Norwescon Airmeet, your attendee profile will not be overwritten. '''We ask that you please edit your card to match the following scheme for your time at Norwescon.''' You'll be able to change it back at the next Airmeet you attend.<br />
<br />
==== Prefilled Fields ====<br />
* Name (Badge Name) <br />
* Professional Title/Designation (Badge Type - Panelist, Artist, Performer, Dealer, Member, Youth or Staff)<br />
* Organization (Norwescon)<br />
''NOTE: Please do not edit any of the fields in your profile that Norwescon has prefilled.''<br />
<br />
You can edit all other fields (City and Country) and add a photo or image. City and Country needs something entered but it doesn't need to be your actual location. You were created by Norwescon as being in the city of Somewhere in the country of North America. In the above example, I used dots. You could be from Rivendell or the Dark Side of the Moon. It's OK to be creative.<br />
<br />
If you want to use pronouns, please add them after you Name. This is the only exception to the direction not to edit your Name, Professional Title/Designation, and Organization.<br />
<br />
After clicking the Save button, you will see a message telling it’s processing then another message letting you know it’s done. If you choose not to click save, the changes aren’t saved.<br />
<br />
Your profile icon will have whatever photo, image, symbol you uploaded into your profile.<br />
NOTE: I’m a NASA Juno space craft Lego fan, which is where the image is from. 😊<br />
Remember when choosing something other than a photo of yourself to pick images that adhere to the [https://www.norwescon.org/con/memberships/policies-and-guidelines/code-of-conduct/ Code of Conduct]<br />
<br />
==== Updating/Changing ====<br />
If you need to change and/or update your information you can edit it by clicking on your picture in the upper right of your screen. Then click on your 'My Profile'.<br><br />
[[File:MyProfile.png|frameless]]<br />
<br />
=== Test your setup ===<br />
The last thing that happens before you enter the convention proper is that you are given the opportunity to test your setup. You can take this opportunity to check to see how you look on camera and to test your speakers and microphone. Note: Airmeet will require that you opt in to sharing your camera and microphone every time you engage in an activity where this is possible (e.g. take a seat at a table, step onto a stage). Even if you do not intend to interact with others via your camera or microphone, we recommend that you test your audio connection at least once when you first enter to ensure that you can hear the audio during the sessions.<br />
<br />
[[File:Attendee_TestSetup.png]]<br />
<br />
Click the video icon, the mic icon. OR you can click the Test speaker and mic button. Make any adjustments needed for best audio.<br />
Note: I have hung a gray blanket behind me.<br />
<br />
== Reception ==<br />
The first page you see when arriving at the convention is the Reception page. <br />
<br />
[[File:Attendee_Reception.png]]<br />
<br />
Most of the text on the graphic will link you to convention information outside of Airmeet, the links will open in new tabs in your browser making it easy to come back to the convention by clicking the tab. The one exception is the Walkthrough box provided by Airmeet. This plays a video in a pop up that can be closed by clicking the X in the very light gray circle in the upper right when the video is open.<br />
* Schedule (Guidebook), a complete list of everything scheduled to take place during the convention including scheduled games & events not on stages<br />
* Program book, <br />
* Virtual Convention Tour, 15-minute video that walks you through the convention areas and menus<br />
* How to get help, link to the help page with live chat<br />
* Art Show, portion of the Norwescon website with artist information<br />
* Dealers, Norwescon website list of vendors with text and images<br />
* Clubs, Norwescon website list of clubs with text and images<br />
* Code of conduct, the document that covers appropriate interactions at Norwescon<br />
<br />
From reception you can:<br />
# Find and attend a Session (Panel) that takes place on a stage<br />
# Visit the Lounge (where tables are – i.e. Social space)<br />
# Explore the Arena (Info table, Dealers room, Gaming, Club tables, etc.)<br />
# Read and comment on the live convention wide Feed<br />
# View the list of people currently present at the event and direct message them<br />
# See any convention-wide alerts (reminders & announcements)<br />
# Exit the event by clicking on your profile (select exit from the menu of options)<br />
<br />
== Sessions ==<br />
The default view for this page is All Sessions.<br />
<br />
[[File:Attendee_Sessions.png]]<br />
<br />
On this page you can:<br />
# Filter the panel (session) list by those you have added to your schedule<br />
# Filter the list by a subject tag(s)<br />
# Toggle between days<br />
# Search for a specific panel using part of the title (or the whole title)<br />
#* Events which provide American Sign Language interpretation have [ASL] in the title.<br />
# Filter the list by upcoming, live, or completed<br />
# Join live sessions<br />
# Add sessions to your schedule<br />
#* NOTE: some events are only listed in Guidebook and will not be found here.<br />
<br />
=== Before a Session Begins ===<br />
It is possible to enter a session before it has officially begun (the host and panelists are backstage preparing to start). In such a case you will see a message that the session will begin/resume shortly. When the session begins to go live, you will see a yellow bar and numbered countdown across the bottom of the screen.<br />
<br />
[[File:Attendee_PreSession.png]]<br />
<br />
=== During a Panel / Session ===<br />
Attendees cannot speak during a session without being handed a microphone, they also cannot be seen on camera.<br />
<br />
[[File:Attendee_DuringSession.png]]<br />
<br />
On this page you can:<br />
# See who is on stage<br />
# See how long the session has been running and how many people are attending<br />
# Send emoji feedback about the presentation<br />
# Raise your hand to be handed a microphone and ask a question live on stage<br />
# Turn on/off closed captioning<br />
# Adjust your video feed to a lower resolution or turn off the video all together to save on bandwidth<br />
# Text chat with everyone<br />
# Ask a question to be answered by the panelists (yellow dot means there is an unanswered question)<br />
#* Upvote a question by clicking the arrow to the left. This raises the importance of the question for the panelists and moderator.<br />
# Participate in a poll<br />
# See the profiles of everyone attending (new tab)<br />
#* Hover over a profile to send a direct message to someone.<br />
<br />
==== Screen sharing menu ====<br />
Panelists may choose to provide information using screen sharing.<br />
<br />
[[File:Attendee_EnterFullscreen.png]]<br />
<br />
You can make it full screen to see it better. Click the four arrow box to do this.<br />
<br />
[[File:Attendee_FullscreenMenu.png]]<br />
<br />
# To exit full screen view, click on the two arrow box. <br />
# To see chat, Q&A, and polls in full screen view. Minimize the speaker videos.<br />
<br />
'''Note:''' Screens can also be shared at tables (lounge & arena) the tool will function the same way there.<br />
<br />
==== Chat Details ====<br />
Posting in chat shares your avatar, name, membership type (aka professional title/designation), and Organization (Norwescon). This is true regardless of where you post to chat.<br />
<br />
[[File:Attendee_InSessionChat.png]]<br />
<br />
A yellow dot means there is something unread. In the image below there is an unread direct message waiting for me. Whenever there is a yellow dot by people that means you have a direct message.<br />
<br />
[[File:Attendee_DirectMessageWaiting.png]]<br />
<br />
Click the people button to see who has direct messaged you. You will be able to see the first several words of their message and choose to open it to read the remainder or not. Click the message to read it.<br />
<br />
[[File:Attendee_DirectMessag.png]]<br />
<br />
== Lounge ==<br />
This is a social space for all Norwescon attendees. ''It is only accessible in desktop mode.''<br />
<br />
[[File:Attendee_Lounge.png|600px]]<br />
<br />
Think of it as stopping in the hallway to talk to people you know, sitting down in Seaports to have a drink with friends, etc. You can arrange to meet a group of people at a a table in the lounge at any point during the convention to have a chat (voice/video/text). Each table has a maximum of 8 chairs. To join a table, click on an open chair. Your Personal Icon will appear on a chair. Other attendees can see this and choose to join you. Once the table has the maximum people occupying the table, it’s full and no one else can join it.<br />
<br />
[[File:Attendee_LoungeTableSolo.png]] <br />
<br />
If you're the only one at a table there's not much to see.<br />
<br />
=== Table Interactions ===<br />
When you first arrive at a table with others (not shown) you will always enter with your camera and microphone off even if you just had them on at another table or on stage. Airmeet's default setting for any situation where you have the ability to share your camera and microphone is to have these devices turned off. Devices that are off have a red box around them and a diagonal strikethrough on the image.<br />
<br />
[[File:Attendee_LoungeTableMenus.png]]<br />
<br />
# Video, enable/disable your video feed<br />
# Microphone, enable/disable your audio feed<br />
# Share your screen with others at the table<br />
# Change the layout (view) of the tabl.<br />
# Table chat, private with the people at the table<br />
# Settings, adjust your camera and microphone<br />
# Leave table to go somewhere else (you may also click on another table or a menu item at the top of the page to leave)<br />
<br />
== Arena ==<br />
The arena is where the The Official Norwescon booth, Con Services including Help Desk, Info desk, Dealers, Norwescon Games, Little Free Library, Club tables, Artists, BIPOC Safer Space, LGBTQI Safer Space, Quiet Room, etc. are located. The first booth in the arena is Norwescon Help & Information, this is where you can find friendly faces to assist you. There is some operability with arena spaces on the iOS and Android apps. A computer with a supported browser (chrome preferred) along with a microphone and camera are required for full feature access. <br />
<br />
[[File:Attendee_ArenaPage.png|600px]]<br />
<br />
# Filter the booths by a tag or tags<br />
# Search for a booth by a portion of the booth/person name<br />
# Use the interior scroll bar to scroll down to see everything<br />
<br />
=== Booth Interior ===<br />
<br />
[[File:Attendee_ArenaBoothInterior.png|600px]]<br />
<br />
# Resources are links that will open outside of Airmeet in a new browser tab<br />
# Register Interest opens a pop up allowing you to send an email to the booth host (see below)<br />
# Links to the associated social media accounts for the booth<br />
# A host is at the Help Desk table in this picture, they show up in the upper right corner<br />
# Join a table to connect with people at that table by clicking an empty seat or the word join<br />
<br />
==== Register Interest Email ====<br />
The email address you provide gets added to a list of emails that is provided to the booth host ''after the convention is over''.<br />
<br />
[[File:Attendee_AreaBoothRegisterInterest.png|200px]] <br />
<br />
The button changes to request sent <br />
<br />
[[File:Attendee_AreaBoothRequestSEnt.png|100px]]<br />
<br />
=== Interactions ===<br />
There are 6 tables in the booth, with a maximum of 8 people per table, you can move between tables by clicking on different tables. <br />
For information on how to interact at tables, see the [[Airmeet_Attendee_Guide#Table_Interactions|lounge section]].</div>Felicehttps://wiki.norwescon.org/index.php?title=Discord_Tips_%26_Tricks&diff=526Discord Tips & Tricks2021-04-01T13:49:56Z<p>Felice: /* TIP #6 Trying to avoid the dreaded wall of text but also have a lot to say? */</p>
<hr />
<div>== TIP #1: Have you joined the server late? == <br />
Daunted by scrolling all the way back up to the top of that busy channel to figure out what the channel is supposed to be for? OR, do you have a sneaking suspicion that a link to something important has already been provided? <br><br />
CHECK OUT THE PINNED MESSAGES! That's right! Important messages can be pinned to the channel so they don't get lost. To see if a channel has pins, look up to your right and then click on the push-pin icon. That will then pull up a list of all the pinned messages in the channel. If you need more room to see the message, click on it, and Discord will take you to where the message is in the channel.<br />
== TIP #2: Want to get someone's attention in a channel? ==<br />
Need to try and get a group of people's attention? You can do that!<br><br />
To specifically tag an individual, type the @ symbol followed by the first letter of their name. Discord will then start showing you options to choose from. Click on the person you want, and their name will show up after the @ symbol. Like this. @Kathy - Business Exec <br><br />
Need to grab an admin or reg or security---just type the @ symbol followed by Admin, Reg, or Security as appropriate. It will behave the same as with an individual.<br><br />
== TIP #3 Want to change your nickname on the server? ==<br />
You can do that! (We ask that everyone try to keep things related to how we know you on ConCom.)<br><br />
If you click on the down carrot up by the server name (NWC 43-Staff) at the top of the channel menu, it will bring up a sub menu of actions. One of those is "change nickname". Use your new power responsibly.<br />
== TIP #4: Don't really feel like typing up an entire comment to respond to something but also want to acknowledge its existence? ==<br />
You can do that by adding a reaction to the post.<br><br />
=== To add a reaction to someone's post: ===<br />
# On mobile, press down on the text and hold. On desktop, hover over the text and click on the smile/add reaction.<br />
# Click on Add Reaction<br />
# In search bar, type what you want to see if we have it. For example, typing heart will pull up all our heart emojis. Or, you can scroll through the emojis to find the perfect one. <br />
# Click on the emjoi you want. Lo! It shall appear. Test it out here on this post!<br />
Bonus: someone else has already put an emjoi reaction on the post! Huzzah! You don't have to find one. Just click on the emjoi, and your reaction will be added.<br />
== TIP #5: Hey, I want a shiny looking picture! How do I get rid of this neon game controller? == <br />
I swear, I'm not a game controller! (Sure, we believe you. For now.)<br />
=== To add a user pic on mobile: ===<br />
# Click on the 3 bars<br />
# Click on the gear icon down at the bottom of the screen. <br />
# Click on My Account<br />
# Picture adding and removing capability will then be there.<br />
=== To add a user pic on desktop ===<br />
# Look at the botoom of the channel list. <br />
# Click on the gear. This is your user settings. <br />
# Huzzah! You've found your "my account" area. Your avatar circle will be at the top. Add a picture here.<br />
'''Please keep all user pictures within the bounds of our Code of Conduct'''<br />
== TIP #6 Trying to avoid the dreaded wall of text but also have a lot to say? == <br />
Keep hitting enter only to post too soon? The struggle is real, my friends. To put a space between your paragraphs, shift + enter will do that for you.<br />
Cannot find what you are looking for? Try checking out the search feature in the upper right corner. You can search for part of a message, a person, the ultimate question, and see what you find.<br />
<br />
== TIP #7: We highly recommend that you use the Discord app! == <br />
While you can access Discord via the web, the app (which can be used on your desktop/laptop) is a much a better experience. Please download the app!<br />
== TIP #8: Voice channels ==<br />
Voice channels are like the radios of the con. Need to talk with someone? Hop into a voice channel. Want to share your screen so you can show us what you're seeing? Hop into a voice channel. <br><br />
Voice channels are the channels in the list that have little volume icons in front of them. To join one, just click on it. That will put you in the channel. <br><br />
It also brings up some controls down at the bottom of the channel screen. If you want to join with your camera, click video. If you need to share a screen, click on screen. <br><br />
To leave the voice channel, click on the phone icon. NOTE: You must manually disconnect/leave the voice channel. Discord will leave you in there until you do, which is the Discord equivalent to how you will end up with a hot mic situation.<br />
== TIP #9: Push to Talk ==<br />
You know how every year we talk about not bringing your radio into the bathroom? How could we skip that in a virtual year?<br><br />
By default, Discord settings will pick up your voice when you are in a voice channel and start transmitting. This could obviously be a problem if you're not actually meaning to either be in the channel or be talking to the channel. <br>How do you avoid this shame?<br><br />
Enable push to talk in your user settings. Here's a handy-dandy guide that walks you through it with screenshots: https://www.howtogeek.com/662101/how-to-enable-push-to-talk-in-discord/#:~:text=Start%20with%20launching%20the%20Discord,to%20%E2%80%9CPush%20to%20Talk.%E2%80%9D <br />
== TIP #10: Notifications ==<br />
You may be thinking to yourself, OMG, why won't my computer stop dinging at me. I hate life. <br><br />
<br>Don't worry, you can change that to suit your needs and preferences. By default, Discord will notify you about everything. Especially if, when you downloaded the app, you clicked yes to allow notifications from Discord. <br />
<br>To turn off the notifications Discord-wide: <br />
# Click the gear icon at the bottom-left of the application window to open your settings.<br />
# Select "Notifications" from the sidebar on the left.<br />
# This will bring up a host of different options. Here, you can turn off message and notification sounds, as well as desktop notifications (these are the alerts your computer sends you when you receive a message).<br />
To turn off notifications for just the NWC 43 Server:<br />
# Go up to the down carrot next to NWC 43-Staff. Click on it. <br />
# Choose Notifciation Settings. <br />
# This will bring up options to change the notification settings just for this server<br />
== TIP #11: Muting Channels ==<br />
But, you say, I kinda like the notifications because it gets my attention---I just don't want it for EVERYTHING. Like, I love you all, but the chatter really is a bit much. <br />
<br><br />
You can customize that part too! Leave the notifications set, but mute specific channels. <br />
<br><br />
To Mute a Channel:<br />
# Right click on the channel<br />
# Choose mute channel<br />
# A menu of options will appear---choose the one that feels right. <br />
# Also go down to notifications<br />
# Choose only @ mentions so that you will still get notified if someone tags you.<br />
== TIP #12 FOMO, or I must be able to see all channels ==<br />
Ok, I hear you. You don't want to miss anything so you want to have all the channels available, and you don't want to mute because what if you miss something. But, scrolling through everything to see if something new has popped up is time-consuming. <br />
<br><br />
You don't have to! Each channel is grouped into a category. You can collapse the categories so that you only see the category name. (Click on the carrot next to the category name.) When someone posts in the channel, it will then show up in white, and then you know something new has been posted in that channel. In general, look for channels names that are white to follow the breadcrumbs of where people are actively posting.<br />
== TIP #13: So you want to build a search term? ==<br />
Discord has a search bar! It's really handy for finding things later especially once this server gets hopping! And, the search bar lets you dig into some boolean logic if you want. <br />
<br><br />
To search for something:<br />
# Click in the search bar in the upper right hand corner. <br />
# When you click on the search bar, a menu of options will appear. This is where you get to choose your own adventure. To perform a basic search, go to step 4. To be more extra in your searching, go to step 3. <br />
# The menu of options lets you filter your search results by certain criteria. For example, you can choose to only get results before a certain date or that mentions a specific user. To activate the filter, click on the one you want (you can choose more than one). After activating the filter, enter in your search term. <br />
# If you want to do just a basic search, type your search term in the search bar and do not choose to activate a filter. That's it. You're done.<br />
== TIP #14: Wait, I can talk to people privately on this thing? ==<br />
<br />
You sure can! To send someone a direct, or private, message, you can do one of two things:<br />
# Click on their user icon. A box will pop-up. This box will provide information about the user's roles. <br />
# At the bottom is a note field, start typing in this field. <br />
# When you hit enter, it will pop up a private message screen with that user with what you've typed so far in that field. <br />
OR<br><br />
# In the list of people on-line on the right side of the screen, right click on the person. <br />
# A pop-up with a lot of options will appear, click on message. <br />
# This will pop up the private message screen. Type away. <br />
<br />
To find your private message history/chat log with a user, go to the left hand side of the screen and click on the game controller above all of your server icons. This takes you to your home page, and in the channel list area, you'll see a direct message history with each user you have ever direct messaged on Discord.<br />
<br />
[[Category: Norwescon 43]] [[Category: Discord]]</div>Felicehttps://wiki.norwescon.org/index.php?title=Discord_Tips_%26_Tricks&diff=525Discord Tips & Tricks2021-04-01T13:48:46Z<p>Felice: /* TIP #6 Trying to avoid the dreaded wall of text but also have a lot to say? */</p>
<hr />
<div>== TIP #1: Have you joined the server late? == <br />
Daunted by scrolling all the way back up to the top of that busy channel to figure out what the channel is supposed to be for? OR, do you have a sneaking suspicion that a link to something important has already been provided? <br><br />
CHECK OUT THE PINNED MESSAGES! That's right! Important messages can be pinned to the channel so they don't get lost. To see if a channel has pins, look up to your right and then click on the push-pin icon. That will then pull up a list of all the pinned messages in the channel. If you need more room to see the message, click on it, and Discord will take you to where the message is in the channel.<br />
== TIP #2: Want to get someone's attention in a channel? ==<br />
Need to try and get a group of people's attention? You can do that!<br><br />
To specifically tag an individual, type the @ symbol followed by the first letter of their name. Discord will then start showing you options to choose from. Click on the person you want, and their name will show up after the @ symbol. Like this. @Kathy - Business Exec <br><br />
Need to grab an admin or reg or security---just type the @ symbol followed by Admin, Reg, or Security as appropriate. It will behave the same as with an individual.<br><br />
== TIP #3 Want to change your nickname on the server? ==<br />
You can do that! (We ask that everyone try to keep things related to how we know you on ConCom.)<br><br />
If you click on the down carrot up by the server name (NWC 43-Staff) at the top of the channel menu, it will bring up a sub menu of actions. One of those is "change nickname". Use your new power responsibly.<br />
== TIP #4: Don't really feel like typing up an entire comment to respond to something but also want to acknowledge its existence? ==<br />
You can do that by adding a reaction to the post.<br><br />
=== To add a reaction to someone's post: ===<br />
# On mobile, press down on the text and hold. On desktop, hover over the text and click on the smile/add reaction.<br />
# Click on Add Reaction<br />
# In search bar, type what you want to see if we have it. For example, typing heart will pull up all our heart emojis. Or, you can scroll through the emojis to find the perfect one. <br />
# Click on the emjoi you want. Lo! It shall appear. Test it out here on this post!<br />
Bonus: someone else has already put an emjoi reaction on the post! Huzzah! You don't have to find one. Just click on the emjoi, and your reaction will be added.<br />
== TIP #5: Hey, I want a shiny looking picture! How do I get rid of this neon game controller? == <br />
I swear, I'm not a game controller! (Sure, we believe you. For now.)<br />
=== To add a user pic on mobile: ===<br />
# Click on the 3 bars<br />
# Click on the gear icon down at the bottom of the screen. <br />
# Click on My Account<br />
# Picture adding and removing capability will then be there.<br />
=== To add a user pic on desktop ===<br />
# Look at the botoom of the channel list. <br />
# Click on the gear. This is your user settings. <br />
# Huzzah! You've found your "my account" area. Your avatar circle will be at the top. Add a picture here.<br />
'''Please keep all user pictures within the bounds of our Code of Conduct'''<br />
== TIP #6 Trying to avoid the dreaded wall of text but also have a lot to say? == <br />
Keep hitting enter only to post too soon? The struggle is real, my friends. To put a space between your paragraphs, shift + enter will do that for you.<br />
Cannot find what you are looking for? Try checking out the search feature in the upper right corner. You can search for part of a message, a person, the ultimate question, and see what you will find.<br />
<br />
== TIP #7: We highly recommend that you use the Discord app! == <br />
While you can access Discord via the web, the app (which can be used on your desktop/laptop) is a much a better experience. Please download the app!<br />
== TIP #8: Voice channels ==<br />
Voice channels are like the radios of the con. Need to talk with someone? Hop into a voice channel. Want to share your screen so you can show us what you're seeing? Hop into a voice channel. <br><br />
Voice channels are the channels in the list that have little volume icons in front of them. To join one, just click on it. That will put you in the channel. <br><br />
It also brings up some controls down at the bottom of the channel screen. If you want to join with your camera, click video. If you need to share a screen, click on screen. <br><br />
To leave the voice channel, click on the phone icon. NOTE: You must manually disconnect/leave the voice channel. Discord will leave you in there until you do, which is the Discord equivalent to how you will end up with a hot mic situation.<br />
== TIP #9: Push to Talk ==<br />
You know how every year we talk about not bringing your radio into the bathroom? How could we skip that in a virtual year?<br><br />
By default, Discord settings will pick up your voice when you are in a voice channel and start transmitting. This could obviously be a problem if you're not actually meaning to either be in the channel or be talking to the channel. <br>How do you avoid this shame?<br><br />
Enable push to talk in your user settings. Here's a handy-dandy guide that walks you through it with screenshots: https://www.howtogeek.com/662101/how-to-enable-push-to-talk-in-discord/#:~:text=Start%20with%20launching%20the%20Discord,to%20%E2%80%9CPush%20to%20Talk.%E2%80%9D <br />
== TIP #10: Notifications ==<br />
You may be thinking to yourself, OMG, why won't my computer stop dinging at me. I hate life. <br><br />
<br>Don't worry, you can change that to suit your needs and preferences. By default, Discord will notify you about everything. Especially if, when you downloaded the app, you clicked yes to allow notifications from Discord. <br />
<br>To turn off the notifications Discord-wide: <br />
# Click the gear icon at the bottom-left of the application window to open your settings.<br />
# Select "Notifications" from the sidebar on the left.<br />
# This will bring up a host of different options. Here, you can turn off message and notification sounds, as well as desktop notifications (these are the alerts your computer sends you when you receive a message).<br />
To turn off notifications for just the NWC 43 Server:<br />
# Go up to the down carrot next to NWC 43-Staff. Click on it. <br />
# Choose Notifciation Settings. <br />
# This will bring up options to change the notification settings just for this server<br />
== TIP #11: Muting Channels ==<br />
But, you say, I kinda like the notifications because it gets my attention---I just don't want it for EVERYTHING. Like, I love you all, but the chatter really is a bit much. <br />
<br><br />
You can customize that part too! Leave the notifications set, but mute specific channels. <br />
<br><br />
To Mute a Channel:<br />
# Right click on the channel<br />
# Choose mute channel<br />
# A menu of options will appear---choose the one that feels right. <br />
# Also go down to notifications<br />
# Choose only @ mentions so that you will still get notified if someone tags you.<br />
== TIP #12 FOMO, or I must be able to see all channels ==<br />
Ok, I hear you. You don't want to miss anything so you want to have all the channels available, and you don't want to mute because what if you miss something. But, scrolling through everything to see if something new has popped up is time-consuming. <br />
<br><br />
You don't have to! Each channel is grouped into a category. You can collapse the categories so that you only see the category name. (Click on the carrot next to the category name.) When someone posts in the channel, it will then show up in white, and then you know something new has been posted in that channel. In general, look for channels names that are white to follow the breadcrumbs of where people are actively posting.<br />
== TIP #13: So you want to build a search term? ==<br />
Discord has a search bar! It's really handy for finding things later especially once this server gets hopping! And, the search bar lets you dig into some boolean logic if you want. <br />
<br><br />
To search for something:<br />
# Click in the search bar in the upper right hand corner. <br />
# When you click on the search bar, a menu of options will appear. This is where you get to choose your own adventure. To perform a basic search, go to step 4. To be more extra in your searching, go to step 3. <br />
# The menu of options lets you filter your search results by certain criteria. For example, you can choose to only get results before a certain date or that mentions a specific user. To activate the filter, click on the one you want (you can choose more than one). After activating the filter, enter in your search term. <br />
# If you want to do just a basic search, type your search term in the search bar and do not choose to activate a filter. That's it. You're done.<br />
== TIP #14: Wait, I can talk to people privately on this thing? ==<br />
<br />
You sure can! To send someone a direct, or private, message, you can do one of two things:<br />
# Click on their user icon. A box will pop-up. This box will provide information about the user's roles. <br />
# At the bottom is a note field, start typing in this field. <br />
# When you hit enter, it will pop up a private message screen with that user with what you've typed so far in that field. <br />
OR<br><br />
# In the list of people on-line on the right side of the screen, right click on the person. <br />
# A pop-up with a lot of options will appear, click on message. <br />
# This will pop up the private message screen. Type away. <br />
<br />
To find your private message history/chat log with a user, go to the left hand side of the screen and click on the game controller above all of your server icons. This takes you to your home page, and in the channel list area, you'll see a direct message history with each user you have ever direct messaged on Discord.<br />
<br />
[[Category: Norwescon 43]] [[Category: Discord]]</div>Felicehttps://wiki.norwescon.org/index.php?title=Help_Desk_-_Common_Problems&diff=520Help Desk - Common Problems2021-03-31T22:27:31Z<p>Felice: /* Try first */</p>
<hr />
<div>== Access Issues ==<br />
=== Try first ===<br />
* Verify the link they are using<br />
* Verify that they are on a PC (if host/Speaker/Organizer)<br />
* Mobile Triage<br />
** iOS or Android?<br />
** Downloaded the Airmeet app?<br />
** IF iOS the member needs to log in to Airmeet using the login button in the upper right corner before pasting the event link. VERY IMPORTANT they use the same email address they registered for the convention with.<br />
<br />
=== This Airmeet is Private ===<br />
This error is commonly because the person was either NOT uploaded or NOT uploaded with correct information to Airmeet. If you have this issue, refer them to @reg to verify the email address that is in the system.<br><br />
[[File:This Airmeet is Private.png|frameless]]<br />
=== Page access is restricted ===<br />
This is common when someone is using a URL to a admin/organizer only [art oof <br />
<br />
[[Category: Norwescon 43]] [[Category: helpdesk]]</div>Felicehttps://wiki.norwescon.org/index.php?title=Help_Desk_-_Common_Problems&diff=519Help Desk - Common Problems2021-03-31T22:26:48Z<p>Felice: /* Try first */</p>
<hr />
<div>== Access Issues ==<br />
=== Try first ===<br />
* Verify the link they are using<br />
* Verify that they are on a PC (if host/Speaker/Organizer)<br />
* Mobile Triage<br />
** iOS or Android?<br />
** IF iOS the member needs to log in to Airmeet using the login button in the upper right corner before pasting the event link. VERY IMPORTANT they use the same email address they registered for the convention with.<br />
<br />
=== This Airmeet is Private ===<br />
This error is commonly because the person was either NOT uploaded or NOT uploaded with correct information to Airmeet. If you have this issue, refer them to @reg to verify the email address that is in the system.<br><br />
[[File:This Airmeet is Private.png|frameless]]<br />
=== Page access is restricted ===<br />
This is common when someone is using a URL to a admin/organizer only [art oof <br />
<br />
[[Category: Norwescon 43]] [[Category: helpdesk]]</div>Felicehttps://wiki.norwescon.org/index.php?title=Airmeet_Attendee_Guide&diff=518Airmeet Attendee Guide2021-03-31T21:10:30Z<p>Felice: /* Attendee Card */</p>
<hr />
<div>Norwescon 43 is virtual and being presented in Airmeet. You will enter the convention from a button on the home page using the email address you registered with. When the convention is available you'll see a home page that looks something like this.<br />
<br />
[[File:Attendee_NWCHomePage.png]]<br />
<br />
As with an in-person convention: If you break the Norwescon Code of Conduct, you could be removed from the event and won’t be able to return. Click the link to read it: https://www.norwescon.org/con/memberships/policies-and-guidelines/code-of-conduct/<br />
<br />
The below information is designed to supplement the general Airmeet help documentation and provide information specific to Norwescon. For assistance with accessing the convention or purchasing a membership, visit our [https://www.norwescon.org/help/ help desk page]. Once you successfully enter the event, help is most easily found at the Norwescon Help & Information Booth in the Arena.<br />
<br />
== Audio Tips and Tricks ==<br />
Convention attendees are able to interact with others in the Lounge and Arena. For some panels you may be able to raise your hand and ask questions via audio instead of using the Q&A feature. If you choose to interact with others the following audio tips and tricks may be helpful.<br />
<br />
'''Camera:''' To get the best from this, you should have lighting that is above and semi in front of you. Note the different images in the various tables and sessions. The closer to natural lighting is best.<br />
<br />
'''Audio:''' It’s best if you use a headset. If you can’t use a headset, headphones or earbuds will still make it easier for you to hear others and others to hear you. Turn off external noise sources, TV, stereo, etc. and try to keep other sounds to a minimum (like removing all cat toys from the cat room so your fur baby won’t play in the same room as you). And if there is too much noise due to external outside noises, you can mute yourself (or the Host will do that).<br />
<br />
'''Connection:''' The best result is to use a wired Network connection for audio and streaming. WiFi is OK if it’s really reliable and fast.<br />
<br />
'''Internet Browser:''' Recommended is Google Chrome – 79 or later, then MS Edge; current versions of Firefox and Brave also work. Other browsers will join in Light mode, where you can browse and watch live sessions but not interact in the social spaces.<br />
<br />
'''Physical setup:''' A desk / table for your computer / laptop; a desk chair, comfy chair, etc. For the performances, you can plug your computer / laptop into your TV and mirror it.<br />
<br />
''Remember to take breaks away from your computer, laptop, or device. And have fun!''<br />
<br />
=== If you don't have a computer . . . ===<br />
There are apps for iOS and Android but they do not allow you to interact via video. You can see any video but you cannot be seen by others. It is possible to force your tablet or smartphone to show the convention in desktop mode and access the video interaction features. If your preference is to attend events but not voice/video chat with others then the app for your device is the preferred method of attending the convention.<br />
<br />
== Home Page Features ==<br />
Outside of the Airmeet event everyone has access to the following home page features. The Schedule for all events is in Guidebook, just like in previous Norwescon’s! FYI, Guidebook doesn’t have any weblinks to Airmeet.<br />
<br />
=== Schedule ===<br />
Want to find out what is going on all weekend? Every panel, concert, game, and performance listed day by day for your convenience. Sessions are listed inside of Airmeet but Guidebook is the best way to find things other than sessions like scheduled games, meet-ups, artist demos, etc.<br />
<br />
=== Art Show ===<br />
The Norwescon art show features science fiction and fantasy artwork by artists local and far flung, led by our artist guest of honor, Sana Takeda! Browse through our art show to explore their work, and follow hyperlinks to purchase from your favorite artists through their websites. Many artists will be available for interaction at virtual booths within our virtual convention space.<br />
<br />
=== Club Tables ===<br />
Norwescon always offers space to local clubs, groups, conventions, and organizations that promote science, science fiction, fantasy, costuming, and other fannish pursuits. Check out the options for what other fannish fun you can find. Interaction is possible at virtual booths within the convention's virtual space.<br />
<br />
=== Dealers' Room ===<br />
Explore the finest fandom-related merchandise form our dealers with their vast array of collectibles, books, games, and other items. At our writers' row, allow authors to tempt you with their wordsmithing ways. Members may visit virtual tables to interact with dealers and authors within the convention's virtual space.<br />
<br />
=== Twitch ===<br />
A number of games and several event performances are being streamed to the public through our Twitch channel. Stop by, watch a show or a game, and hang out in the chat channel.<br />
<br />
== Entering the Convention ==<br />
Once you have clicked on the Enter Norwescon 43 button, you will land on a page that has features similar to the one below.<br />
<br />
[[File:Attendee_EventCard.png]]<br />
<br />
Click the '''Enter event button'''.<br />
<br />
=== Attendee Card ===<br />
This is a picture of an attendee profile card. It is what you will see the first time you enter the event. Designation may read Professional Title insted.<br />
<br />
[[File:Attendee_AttendeeCard.png]]<br />
<br />
The card shows you what was prefilled for you based on what you entered when you registered for Norwescon 43. <br />
If you already had an Airmeet account prior to being entered into the Norwescon Airmeet, your attendee profile will not be overwritten. You are encouraged to edit it to match other attendees. You'll be able to change it back at the next Airmeet you attend.<br />
<br />
==== Prefilled Fields ====<br />
* Name (Badge Name) <br />
* Professional Title/Designation (Badge Type - Panelist, Guest of Honor, Attendee, Staff, etc.)<br />
* Organization (Norwescon)<br />
''NOTE: Please do not edit any of the fields in your profile that Norwescon has prefilled.''<br />
<br />
You can edit all other fields (City and Country) and add a photo or image. City and Country needs something entered but it doesn't need to be your actual location. You were created by Norwescon as being in the city of Somewhere in the country of North America. In the above example, I used dots. You could be from Rivendell or the Dark Side of the Moon. It's OK to be creative.<br />
<br />
If you want to use pronouns, please add them after you Name. This is the only exception to the direction not to edit your Name, Professional Title/Designation, and Organization.<br />
<br />
After clicking the Save button, you will see a message telling it’s processing then another message letting you know it’s done. If you choose not to click save, the changes aren’t saved.<br />
<br />
Your profile icon will have whatever photo, image, symbol you uploaded into your profile.<br />
NOTE: I’m a NASA Juno space craft Lego fan, which is where the image is from. 😊<br />
Remember when choosing something other than a photo of yourself to pick images that adhere to the [https://www.norwescon.org/con/memberships/policies-and-guidelines/code-of-conduct/ Code of Conduct]<br />
<br />
=== Test your setup ===<br />
The last thing that happens before you enter the convention proper is that you are given the opportunity to test your setup. You can take this opportunity to check to see how you look on camera and to test your speakers and microphone. Note: Airmeet will require that you opt in to sharing your camera and microphone every time you engage in an activity where this is possible (e.g. take a seat at a table, step onto a stage). Even if you do not intend to interact with others via your camera or microphone, we recommend that you test your audio connection at least once when you first enter to ensure that you can hear the audio during the sessions.<br />
<br />
[[File:Attendee_TestSetup.png]]<br />
<br />
Click the video icon, the mic icon. OR you can click the Test speaker and mic button. Make any adjustments needed for best audio.<br />
Note: I have hung a gray blanket behind me.<br />
<br />
== Reception ==<br />
The first page you see when arriving at the convention is the Reception page. <br />
<br />
[[File:Attendee_Reception.png]]<br />
<br />
Most of the text on the graphic will link you to convention information outside of Airmeet, the links will open in new tabs in your browser making it easy to come back to the convention by clicking the tab. The one exception is the Walkthrough box provided by Airmeet. This plays a video in a pop up that can be closed by clicking the X in the very light gray circle in the upper right when the video is open.<br />
* Schedule (Guidebook), a complete list of everything scheduled to take place during the convention including scheduled games & events not on stages<br />
* Program book, <br />
* Virtual Convention Tour, 15-minute video that walks you through the convention areas and menus<br />
* How to get help, link to the help page with live chat<br />
* Art Show, portion of the Norwescon website with artist information<br />
* Dealers, Norwescon website list of vendors with text and images<br />
* Clubs, Norwescon website list of clubs with text and images<br />
* Code of conduct, the document that covers appropriate interactions at Norwescon<br />
<br />
From reception you can:<br />
# Find and attend a Session (Panel) that takes place on a stage<br />
# Visit the Lounge (where tables are – i.e. Social space)<br />
# Explore the Arena (Info table, Dealers room, Gaming, Club tables, etc.)<br />
# Read and comment on the live convention wide Feed<br />
# View the list of people currently present at the event and direct message them<br />
# See any convention-wide alerts (reminders & announcements)<br />
# Exit the event by clicking on your profile (select exit from the menu of options)<br />
<br />
== Sessions ==<br />
The default view for this page is All Sessions.<br />
<br />
[[File:Attendee_Sessions.png]]<br />
<br />
On this page you can:<br />
# Filter the panel (session) list by those you have added to your schedule<br />
# Filter the list by a subject tag(s)<br />
# Toggle between days<br />
# Search for a specific panel using part of the title (or the whole title)<br />
#* Events which provide American Sign Language interpretation have [ASL] in the title.<br />
# Filter the list by upcoming, live, or completed<br />
# Join live sessions<br />
# Add sessions to your schedule<br />
#* NOTE: some events are only listed in Guidebook and will not be found here.<br />
<br />
=== Before a Session Begins ===<br />
It is possible to enter a session before it has officially begun (the host and panelists are backstage preparing to start). In such a case you will see a message that the session will begin/resume shortly. When the session begins to go live, you will see a yellow bar and numbered countdown across the bottom of the screen.<br />
<br />
[[File:Attendee_PreSession.png]]<br />
<br />
=== During a Panel / Session ===<br />
Attendees cannot speak during a session without being handed a microphone, they also cannot be seen on camera.<br />
<br />
[[File:Attendee_DuringSession.png]]<br />
<br />
On this page you can:<br />
# See who is on stage<br />
# See how long the session has been running and how many people are attending<br />
# Send emoji feedback about the presentation<br />
# Raise your hand to be handed a microphone and ask a question live on stage<br />
# Turn on/off closed captioning<br />
# Adjust your video feed to a lower resolution or turn off the video all together to save on bandwidth<br />
# Text chat with everyone<br />
# Ask a question to be answered by the panelists (yellow dot means there is an unanswered question)<br />
#* Upvote a question by clicking the arrow to the left. This raises the importance of the question for the panelists and moderator.<br />
# Participate in a poll<br />
# See the profiles of everyone attending (new tab)<br />
#* Hover over a profile to send a direct message to someone.<br />
<br />
==== Screen sharing menu ====<br />
Panelists may choose to provide information using screen sharing.<br />
<br />
[[File:Attendee_EnterFullscreen.png]]<br />
<br />
You can make it full screen to see it better. Click the four arrow box to do this.<br />
<br />
[[File:Attendee_FullscreenMenu.png]]<br />
<br />
# To exit full screen view, click on the two arrow box. <br />
# To see chat, Q&A, and polls in full screen view. Minimize the speaker videos.<br />
<br />
'''Note:''' Screens can also be shared at tables (lounge & arena) the tool will function the same way there.<br />
<br />
==== Chat Details ====<br />
Posting in chat shares your avatar, name, membership type (aka professional title/designation), and Organization (Norwescon). This is true regardless of where you post to chat.<br />
<br />
[[File:Attendee_InSessionChat.png]]<br />
<br />
A yellow dot means there is something unread. In the image below there is an unread direct message waiting for me. Whenever there is a yellow dot by people that means you have a direct message.<br />
<br />
[[File:Attendee_DirectMessageWaiting.png]]<br />
<br />
Click the people button to see who has direct messaged you. You will be able to see the first several words of their message and choose to open it to read the remainder or not. Click the message to read it.<br />
<br />
[[File:Attendee_DirectMessag.png]]<br />
<br />
== Lounge ==<br />
This is a social space for all Norwescon attendees. ''It is only accessible in desktop mode.''<br />
<br />
[[File:Attendee_Lounge.png|600px]]<br />
<br />
Think of it as stopping in the hallway to talk to people you know, sitting down in Seaports to have a drink with friends, etc. You can arrange to meet a group of people at a a table in the lounge at any point during the convention to have a chat (voice/video/text). Each table has a maximum of 8 chairs. To join a table, click on an open chair. Your Personal Icon will appear on a chair. Other attendees can see this and choose to join you. Once the table has the maximum people occupying the table, it’s full and no one else can join it.<br />
<br />
[[File:Attendee_LoungeTableSolo.png]] <br />
<br />
If you're the only one at a table there's not much to see.<br />
<br />
=== Table Interactions ===<br />
When you first arrive at a table with others (not shown) you will always enter with your camera and microphone off even if you just had them on at another table or on stage. Airmeet's default setting for any situation where you have the ability to share your camera and microphone is to have these devices turned off. Devices that are off have a red box around them and a diagonal strikethrough on the image.<br />
<br />
[[File:Attendee_LoungeTableMenus.png]]<br />
<br />
# Video, enable/disable your video feed<br />
# Microphone, enable/disable your audio feed<br />
# Share your screen with others at the table<br />
# Change the layout (view) of the tabl.<br />
# Table chat, private with the people at the table<br />
# Settings, adjust your camera and microphone<br />
# Leave table to go somewhere else (you may also click on another table or a menu item at the top of the page to leave)<br />
<br />
== Arena ==<br />
The arena is where the The Official Norwescon booth, Con Services including Help Desk, Info desk, Dealers, Norwescon Games, Little Free Library, Club tables, Artists, BIPOC Safer Space, LGBTQI Safer Space, Quiet Room, etc. are located. The first booth in the arena is Norwescon Help & Information, this is where you can find friendly faces to assist you. There is some operability with arena spaces on the iOS and Android apps. A computer with a supported browser (chrome preferred) along with a microphone and camera are required for full feature access. <br />
<br />
[[File:Attendee_ArenaPage.png|600px]]<br />
<br />
# Filter the booths by a tag or tags<br />
# Search for a booth by a portion of the booth/person name<br />
# Use the interior scroll bar to scroll down to see everything<br />
<br />
=== Booth Interior ===<br />
<br />
[[File:Attendee_ArenaBoothInterior.png|600px]]<br />
<br />
# Resources are links that will open outside of Airmeet in a new browser tab<br />
# Register Interest opens a pop up allowing you to send an email to the booth host (see below)<br />
# Links to the associated social media accounts for the booth<br />
# A host is at the Help Desk table in this picture, they show up in the upper right corner<br />
# Join a table to connect with people at that table by clicking an empty seat or the word join<br />
<br />
==== Register Interest Email ====<br />
The email address you provide gets added to a list of emails that is provided to the booth host ''after the convention is over''.<br />
<br />
[[File:Attendee_AreaBoothRegisterInterest.png|200px]] <br />
<br />
The button changes to request sent <br />
<br />
[[File:Attendee_AreaBoothRequestSEnt.png|100px]]<br />
<br />
=== Interactions ===<br />
There are 6 tables in the booth, with a maximum of 8 people per table, you can move between tables by clicking on different tables. <br />
For information on how to interact at tables, see the [[Airmeet_Attendee_Guide#Table_Interactions|lounge section]].</div>Felicehttps://wiki.norwescon.org/index.php?title=Help_Desk_Workflows_(NWC43)&diff=515Help Desk Workflows (NWC43)2021-03-31T15:41:43Z<p>Felice: /* Check List */</p>
<hr />
<div>!DRAFT!<br />
== Start of your shift ==<br />
=== Check List ===<br />
* In Chrome open the following tabs: wiki.norwescon.org and helpdesk@norwescon.org inbox<br />
* Log into Discord and ensure that your notifications for the staff server are set to '@mentions' and audible alerts are turned on<br />
* Verify that the channels #staff-helpdesk, #public-helpdesk, #helpdesk-private are unmuted<br />
* Log into Airmeet and go to the Arena and join the Help Desk Table<br />
* In the #helpdesk-private Discord channel put "@everyone [your name] @[your team] on-duty, anything I should know" or the like. Please keep it professional and to the point. <br />
NOTE: see the list below for your @[your team]<br />
<br />
== Request Workflows == <br />
# Prioritize the incoming request (see below)<br />
# Whenever possible, first try to send the person a link to the related webpage/wiki/knowledge base/FAQ that has their answer. '''IF they say that they are looking at the page/FAQ and are still lost, please offer to walk them through it. <br />
# Check our '''[[Help (NWC43)|Norwescon 43 Help]]''' Wiki Page and [[FAQ (NWC43)|FAQ]] for instructions, if applicable/relevant <br />
# Check Airmeet's '''[https://help.airmeet.com/hc Knowledge Base]''', if applicable/relevant<br />
# Try looking up their issue on Google<br />
# IF after a reasonable attempt you are not able to address their issue please escalate their request (see section below regarding escalating).<br />
<br />
== Incoming requests ==<br />
After completing next request please use the filters below to choose the next request/person to help.<br />
Priority order for incoming requests:<br />
==== Source ====<br />
# #staff-helpdesk Discord channel<br />
# #public-helpdesk Discord Channel<br />
# helpdesk@norwescon.org<br />
'''NOTE: please finish the one you are working on before moving on the next. Please also do not stress over the number that may or may not be in the cue. The overall goal is customer service first, helping get sessions started and then everything else.'''<br />
<br />
==== Type ====<br />
# Questions form Hosts that are holding up a session/panel/event<br />
# Questions from Hosts that are holding up a backstage/pre-session<br />
# Questions from Leadership (Executive, Stage Management Lead/2nd, our Productions Team Lead/2nd, other Help Desk Staff)<br />
# Questions about registration and/or accessing air meet. <br />
# Questions about other items<br />
'''NOTE: When choosing within the same listed item above (in either the source and/or type) that are the same level/tier, please use time received to break ties'''<br />
<br />
=== Shared Inbox (helpdesk@norwescon.org) ===<br />
==== Emails ====<br />
Open each incoming Email mail in the inbox email and process as follows<br />
# Determine nature of request IF you are going to handle it directly, tag with 'Help Desk" and respond with template below<br />
# IF you are not going to handle refer them to another help desk team (see referring to another team) or an external team<br />
<br />
===== External =====<br />
<br />
===== Email Templates =====<br />
'''Referrals'''<br><br />
[Name],<br />
<br>Thank you for contacting the Help Desk! I have referred your question to our [team name] who are better equipped to help you with your question. <br />
<br>-[Your First name]<br />
<br><br />
<br>Help Desk Team<br />
<br>Norwescon 43 | norwescon.org/help | helpdesk@norwescon.org<br />
<br />
===== Sending Link/Reference =====<br />
<br />
==== Voicemails ====<br />
==== Text Messages ====<br />
If you get a text in the in box mention Kyle in discord.<br />
<br />
=== Discord ===<br />
Start with any requests in the #staff-help first.<br />
<br />
<br />
==== #staff-help ====<br />
==== #webpage-help ====<br />
<br />
== How to escalate a ticket ==<br />
=== Requests within Discord ===<br />
Simply click 'reply' to the persons request/issue and thank the them and say 'that you are escalating their request to our tier 2 help desk team @[team]" (see lists of teams below) <br />
=== Requests from other sources ===<br />
Depending on the team you are sending please see the list below.<br />
<br />
==== Tier 2 Teams ====<br />
Tier 1 Help Desk representatives please forward any issue that you cannot resolve to the team that looks to be the most relevant to the reporting party's request/issue.<br />
===== Tier 2 - Registration (@reg) =====<br />
* Forward any questions/issues to this team that involve registration '''and/or''' anyone who is having issues logging into Airmeet<br />
* IF request came in via email forward the email to registration@norwescon.org '''AND''' in Discord channel #helpdesk-private put something to the nature of '''@reg just forwarded an email to you at registration@norwescon.org'''<br />
* IF the request came in via Discord just 'reply' to the request and tag '@reg'<br />
===== Tier 2 - Airmeet (@airmeet) =====<br />
Any questions that comes about airmeet '''after''' they have successfully made it into the airmeet platform ''' and ''' after you have checked both our [[Norwescon 43 Help|Knowledge Base]] & [https://help.airmeet.com/hc Airmeets Knowledge Base]<br />
* IF request came in via email add the label 'Airmeet - Tier 2' and mark 'unread' '''AND''' in Discord channel #helpdesk-private put something to the nature of '''@airmeet there is a new email from [name in the to line of the email] for you'''<br />
* IF the request came in via Discord just 'reply' to the request and tag '@airmeet'<br />
===== Tier 2 - Conduct/Security (@security) =====<br />
Forward any report of misconduct and/or violation of any of our policies including our code of conduct to this team.<br />
* IF request came in via email forward the email to security@norwescon.org '''AND''' in Discord channel #helpdesk-private put something to the nature of '''@security just forwarded an email to you from [name in the to line of the email]'''<br />
* IF the request came in via Discord just 'reply' to the request and tag '@reg'<br />
===== Tier 2 - Discord (@admin) =====<br />
If there is any staff member that is having issues with the Discord Server to this team that you cannot resolve '''and''' after you have checked the [[Norwescon 43 Staff Discord Tips & Tricks|Staff Discord Tips & Tricks]].<br />
==== Tier 3 Teams ====<br />
For the Tier 2 Teams representatives please forward any issue that you cannot resolve to the team that looks to be the most relevant to the reporting party's request/issue.<br />
===== Tier 3 - Convention Master (@CM) =====<br />
This is a dedicated support team for both our Registration Team and Conduct/Security Team who need help with Convention Master, please do not forward any issues to this team unless you are part of either our Tier 2 Registration and/or our Tier 2 Conduct/Security Team<br />
===== Tier 3 - Airmeet (@airmeet-tier3) =====<br />
These are the Event Mangers and Organizers for our Airmeet platform, please forward any issues that the Tier 2 Airmeet team cannot resolve AND/OR any request to change/update information in the Airmeet platform.<br />
<br>'''Any change to information must be authorized by the Executive (or designee) of the responsible Department'''<br />
<br />
[[Category: Norwescon 43]] [[Category: helpdesk]]</div>Felicehttps://wiki.norwescon.org/index.php?title=Help_Desk_Workflows_(NWC43)&diff=514Help Desk Workflows (NWC43)2021-03-31T15:35:47Z<p>Felice: /* Emails */</p>
<hr />
<div>!DRAFT!<br />
== Start of your shift ==<br />
=== Check List ===<br />
* In Chrome open the following tabs: wiki.norwescon.org and helpdesk@norwescon.org inbox<br />
* Log into Discord and ensure that your notifications for the staff server are set to '@mentions' and audible alerts are turned on<br />
* Verify that the channels #staff-helpdesk, #public-helpdesk, #helpdesk-private are unmuted<br />
* Log into Airmeet and go to the Arena and join the Help Desk Table<br />
* In the #helpdesk Discord channel put "@everyone [your name] @[your team] on-duty, anything I should know" or the like. Please keep it professional and to the point. <br />
NOTE: see the list below for your @[your team]<br />
<br />
== Request Workflows == <br />
# Prioritize the incoming request (see below)<br />
# Whenever possible, first try to send the person a link to the related webpage/wiki/knowledge base/FAQ that has their answer. '''IF they say that they are looking at the page/FAQ and are still lost, please offer to walk them through it. <br />
# Check our '''[[Help (NWC43)|Norwescon 43 Help]]''' Wiki Page and [[FAQ (NWC43)|FAQ]] for instructions, if applicable/relevant <br />
# Check Airmeet's '''[https://help.airmeet.com/hc Knowledge Base]''', if applicable/relevant<br />
# Try looking up their issue on Google<br />
# IF after a reasonable attempt you are not able to address their issue please escalate their request (see section below regarding escalating).<br />
<br />
== Incoming requests ==<br />
After completing next request please use the filters below to choose the next request/person to help.<br />
Priority order for incoming requests:<br />
==== Source ====<br />
# #staff-helpdesk Discord channel<br />
# #public-helpdesk Discord Channel<br />
# helpdesk@norwescon.org<br />
'''NOTE: please finish the one you are working on before moving on the next. Please also do not stress over the number that may or may not be in the cue. The overall goal is customer service first, helping get sessions started and then everything else.'''<br />
<br />
==== Type ====<br />
# Questions form Hosts that are holding up a session/panel/event<br />
# Questions from Hosts that are holding up a backstage/pre-session<br />
# Questions from Leadership (Executive, Stage Management Lead/2nd, our Productions Team Lead/2nd, other Help Desk Staff)<br />
# Questions about registration and/or accessing air meet. <br />
# Questions about other items<br />
'''NOTE: When choosing within the same listed item above (in either the source and/or type) that are the same level/tier, please use time received to break ties'''<br />
<br />
=== Shared Inbox (helpdesk@norwescon.org) ===<br />
==== Emails ====<br />
Open each incoming Email mail in the inbox email and process as follows<br />
# Determine nature of request IF you are going to handle it directly, tag with 'Help Desk" and respond with template below<br />
# IF you are not going to handle refer them to another help desk team (see referring to another team) or an external team<br />
<br />
===== External =====<br />
<br />
===== Email Templates =====<br />
'''Referrals'''<br><br />
[Name],<br />
<br>Thank you for contacting the Help Desk! I have referred your question to our [team name] who are better equipped to help you with your question. <br />
<br>-[Your First name]<br />
<br><br />
<br>Help Desk Team<br />
<br>Norwescon 43 | norwescon.org/help | helpdesk@norwescon.org<br />
<br />
===== Sending Link/Reference =====<br />
<br />
==== Voicemails ====<br />
==== Text Messages ====<br />
If you get a text in the in box mention Kyle in discord.<br />
<br />
=== Discord ===<br />
Start with any requests in the #staff-help first.<br />
<br />
<br />
==== #staff-help ====<br />
==== #webpage-help ====<br />
<br />
== How to escalate a ticket ==<br />
=== Requests within Discord ===<br />
Simply click 'reply' to the persons request/issue and thank the them and say 'that you are escalating their request to our tier 2 help desk team @[team]" (see lists of teams below) <br />
=== Requests from other sources ===<br />
Depending on the team you are sending please see the list below.<br />
<br />
==== Tier 2 Teams ====<br />
Tier 1 Help Desk representatives please forward any issue that you cannot resolve to the team that looks to be the most relevant to the reporting party's request/issue.<br />
===== Tier 2 - Registration (@reg) =====<br />
* Forward any questions/issues to this team that involve registration '''and/or''' anyone who is having issues logging into Airmeet<br />
* IF request came in via email forward the email to registration@norwescon.org '''AND''' in Discord channel #helpdesk-private put something to the nature of '''@reg just forwarded an email to you at registration@norwescon.org'''<br />
* IF the request came in via Discord just 'reply' to the request and tag '@reg'<br />
===== Tier 2 - Airmeet (@airmeet) =====<br />
Any questions that comes about airmeet '''after''' they have successfully made it into the airmeet platform ''' and ''' after you have checked both our [[Norwescon 43 Help|Knowledge Base]] & [https://help.airmeet.com/hc Airmeets Knowledge Base]<br />
* IF request came in via email add the label 'Airmeet - Tier 2' and mark 'unread' '''AND''' in Discord channel #helpdesk-private put something to the nature of '''@airmeet there is a new email from [name in the to line of the email] for you'''<br />
* IF the request came in via Discord just 'reply' to the request and tag '@airmeet'<br />
===== Tier 2 - Conduct/Security (@security) =====<br />
Forward any report of misconduct and/or violation of any of our policies including our code of conduct to this team.<br />
* IF request came in via email forward the email to security@norwescon.org '''AND''' in Discord channel #helpdesk-private put something to the nature of '''@security just forwarded an email to you from [name in the to line of the email]'''<br />
* IF the request came in via Discord just 'reply' to the request and tag '@reg'<br />
===== Tier 2 - Discord (@admin) =====<br />
If there is any staff member that is having issues with the Discord Server to this team that you cannot resolve '''and''' after you have checked the [[Norwescon 43 Staff Discord Tips & Tricks|Staff Discord Tips & Tricks]].<br />
==== Tier 3 Teams ====<br />
For the Tier 2 Teams representatives please forward any issue that you cannot resolve to the team that looks to be the most relevant to the reporting party's request/issue.<br />
===== Tier 3 - Convention Master (@CM) =====<br />
This is a dedicated support team for both our Registration Team and Conduct/Security Team who need help with Convention Master, please do not forward any issues to this team unless you are part of either our Tier 2 Registration and/or our Tier 2 Conduct/Security Team<br />
===== Tier 3 - Airmeet (@airmeet-tier3) =====<br />
These are the Event Mangers and Organizers for our Airmeet platform, please forward any issues that the Tier 2 Airmeet team cannot resolve AND/OR any request to change/update information in the Airmeet platform.<br />
<br>'''Any change to information must be authorized by the Executive (or designee) of the responsible Department'''<br />
<br />
[[Category: Norwescon 43]] [[Category: helpdesk]]</div>Felicehttps://wiki.norwescon.org/index.php?title=Help_Desk_Workflows_(NWC43)&diff=513Help Desk Workflows (NWC43)2021-03-31T15:35:25Z<p>Felice: /* Tier 3 - Airmeet (@airmeet-tier3) */</p>
<hr />
<div>!DRAFT!<br />
== Start of your shift ==<br />
=== Check List ===<br />
* In Chrome open the following tabs: wiki.norwescon.org and helpdesk@norwescon.org inbox<br />
* Log into Discord and ensure that your notifications for the staff server are set to '@mentions' and audible alerts are turned on<br />
* Verify that the channels #staff-helpdesk, #public-helpdesk, #helpdesk-private are unmuted<br />
* Log into Airmeet and go to the Arena and join the Help Desk Table<br />
* In the #helpdesk Discord channel put "@everyone [your name] @[your team] on-duty, anything I should know" or the like. Please keep it professional and to the point. <br />
NOTE: see the list below for your @[your team]<br />
<br />
== Request Workflows == <br />
# Prioritize the incoming request (see below)<br />
# Whenever possible, first try to send the person a link to the related webpage/wiki/knowledge base/FAQ that has their answer. '''IF they say that they are looking at the page/FAQ and are still lost, please offer to walk them through it. <br />
# Check our '''[[Help (NWC43)|Norwescon 43 Help]]''' Wiki Page and [[FAQ (NWC43)|FAQ]] for instructions, if applicable/relevant <br />
# Check Airmeet's '''[https://help.airmeet.com/hc Knowledge Base]''', if applicable/relevant<br />
# Try looking up their issue on Google<br />
# IF after a reasonable attempt you are not able to address their issue please escalate their request (see section below regarding escalating).<br />
<br />
== Incoming requests ==<br />
After completing next request please use the filters below to choose the next request/person to help.<br />
Priority order for incoming requests:<br />
==== Source ====<br />
# #staff-helpdesk Discord channel<br />
# #public-helpdesk Discord Channel<br />
# helpdesk@norwescon.org<br />
'''NOTE: please finish the one you are working on before moving on the next. Please also do not stress over the number that may or may not be in the cue. The overall goal is customer service first, helping get sessions started and then everything else.'''<br />
<br />
==== Type ====<br />
# Questions form Hosts that are holding up a session/panel/event<br />
# Questions from Hosts that are holding up a backstage/pre-session<br />
# Questions from Leadership (Executive, Stage Management Lead/2nd, our Productions Team Lead/2nd, other Help Desk Staff)<br />
# Questions about registration and/or accessing air meet. <br />
# Questions about other items<br />
'''NOTE: When choosing within the same listed item above (in either the source and/or type) that are the same level/tier, please use time received to break ties'''<br />
<br />
=== Shared Inbox (helpdesk@norwescon.org) ===<br />
==== Emails ====<br />
Open each incoming Email mail in the inbox email and process as follows<br />
# Determine nature of request IF you are going to handle it directly, tag with 'Help Desk" and respond with template bellow<br />
# IF you are not going to handle refer them to another help desk team (see referring to another team) or an external team<br />
<br />
===== External =====<br />
<br />
===== Email Templates =====<br />
'''Referrals'''<br><br />
[Name],<br />
<br>Thank you for contacting the Help Desk! I have referred your question to our [team name] who are better equipped to help you with your question. <br />
<br>-[Your First name]<br />
<br><br />
<br>Help Desk Team<br />
<br>Norwescon 43 | norwescon.org/help | helpdesk@norwescon.org<br />
<br />
===== Sending Link/Reference =====<br />
<br />
==== Voicemails ====<br />
==== Text Messages ====<br />
If you get a text in the in box mention Kyle in discord.<br />
<br />
=== Discord ===<br />
Start with any requests in the #staff-help first.<br />
<br />
<br />
==== #staff-help ====<br />
==== #webpage-help ====<br />
<br />
== How to escalate a ticket ==<br />
=== Requests within Discord ===<br />
Simply click 'reply' to the persons request/issue and thank the them and say 'that you are escalating their request to our tier 2 help desk team @[team]" (see lists of teams below) <br />
=== Requests from other sources ===<br />
Depending on the team you are sending please see the list below.<br />
<br />
==== Tier 2 Teams ====<br />
Tier 1 Help Desk representatives please forward any issue that you cannot resolve to the team that looks to be the most relevant to the reporting party's request/issue.<br />
===== Tier 2 - Registration (@reg) =====<br />
* Forward any questions/issues to this team that involve registration '''and/or''' anyone who is having issues logging into Airmeet<br />
* IF request came in via email forward the email to registration@norwescon.org '''AND''' in Discord channel #helpdesk-private put something to the nature of '''@reg just forwarded an email to you at registration@norwescon.org'''<br />
* IF the request came in via Discord just 'reply' to the request and tag '@reg'<br />
===== Tier 2 - Airmeet (@airmeet) =====<br />
Any questions that comes about airmeet '''after''' they have successfully made it into the airmeet platform ''' and ''' after you have checked both our [[Norwescon 43 Help|Knowledge Base]] & [https://help.airmeet.com/hc Airmeets Knowledge Base]<br />
* IF request came in via email add the label 'Airmeet - Tier 2' and mark 'unread' '''AND''' in Discord channel #helpdesk-private put something to the nature of '''@airmeet there is a new email from [name in the to line of the email] for you'''<br />
* IF the request came in via Discord just 'reply' to the request and tag '@airmeet'<br />
===== Tier 2 - Conduct/Security (@security) =====<br />
Forward any report of misconduct and/or violation of any of our policies including our code of conduct to this team.<br />
* IF request came in via email forward the email to security@norwescon.org '''AND''' in Discord channel #helpdesk-private put something to the nature of '''@security just forwarded an email to you from [name in the to line of the email]'''<br />
* IF the request came in via Discord just 'reply' to the request and tag '@reg'<br />
===== Tier 2 - Discord (@admin) =====<br />
If there is any staff member that is having issues with the Discord Server to this team that you cannot resolve '''and''' after you have checked the [[Norwescon 43 Staff Discord Tips & Tricks|Staff Discord Tips & Tricks]].<br />
==== Tier 3 Teams ====<br />
For the Tier 2 Teams representatives please forward any issue that you cannot resolve to the team that looks to be the most relevant to the reporting party's request/issue.<br />
===== Tier 3 - Convention Master (@CM) =====<br />
This is a dedicated support team for both our Registration Team and Conduct/Security Team who need help with Convention Master, please do not forward any issues to this team unless you are part of either our Tier 2 Registration and/or our Tier 2 Conduct/Security Team<br />
===== Tier 3 - Airmeet (@airmeet-tier3) =====<br />
These are the Event Mangers and Organizers for our Airmeet platform, please forward any issues that the Tier 2 Airmeet team cannot resolve AND/OR any request to change/update information in the Airmeet platform.<br />
<br>'''Any change to information must be authorized by the Executive (or designee) of the responsible Department'''<br />
<br />
[[Category: Norwescon 43]] [[Category: helpdesk]]</div>Felicehttps://wiki.norwescon.org/index.php?title=Help_Desk_Workflows_(NWC43)&diff=512Help Desk Workflows (NWC43)2021-03-31T15:31:59Z<p>Felice: /* Email Templates */</p>
<hr />
<div>!DRAFT!<br />
== Start of your shift ==<br />
=== Check List ===<br />
* In Chrome open the following tabs: wiki.norwescon.org and helpdesk@norwescon.org inbox<br />
* Log into Discord and ensure that your notifications for the staff server are set to '@mentions' and audible alerts are turned on<br />
* Verify that the channels #staff-helpdesk, #public-helpdesk, #helpdesk-private are unmuted<br />
* Log into Airmeet and go to the Arena and join the Help Desk Table<br />
* In the #helpdesk Discord channel put "@everyone [your name] @[your team] on-duty, anything I should know" or the like. Please keep it professional and to the point. <br />
NOTE: see the list below for your @[your team]<br />
<br />
== Request Workflows == <br />
# Prioritize the incoming request (see below)<br />
# Whenever possible, first try to send the person a link to the related webpage/wiki/knowledge base/FAQ that has their answer. '''IF they say that they are looking at the page/FAQ and are still lost, please offer to walk them through it. <br />
# Check our '''[[Help (NWC43)|Norwescon 43 Help]]''' Wiki Page and [[FAQ (NWC43)|FAQ]] for instructions, if applicable/relevant <br />
# Check Airmeet's '''[https://help.airmeet.com/hc Knowledge Base]''', if applicable/relevant<br />
# Try looking up their issue on Google<br />
# IF after a reasonable attempt you are not able to address their issue please escalate their request (see section below regarding escalating).<br />
<br />
== Incoming requests ==<br />
After completing next request please use the filters below to choose the next request/person to help.<br />
Priority order for incoming requests:<br />
==== Source ====<br />
# #staff-helpdesk Discord channel<br />
# #public-helpdesk Discord Channel<br />
# helpdesk@norwescon.org<br />
'''NOTE: please finish the one you are working on before moving on the next. Please also do not stress over the number that may or may not be in the cue. The overall goal is customer service first, helping get sessions started and then everything else.'''<br />
<br />
==== Type ====<br />
# Questions form Hosts that are holding up a session/panel/event<br />
# Questions from Hosts that are holding up a backstage/pre-session<br />
# Questions from Leadership (Executive, Stage Management Lead/2nd, our Productions Team Lead/2nd, other Help Desk Staff)<br />
# Questions about registration and/or accessing air meet. <br />
# Questions about other items<br />
'''NOTE: When choosing within the same listed item above (in either the source and/or type) that are the same level/tier, please use time received to break ties'''<br />
<br />
=== Shared Inbox (helpdesk@norwescon.org) ===<br />
==== Emails ====<br />
Open each incoming Email mail in the inbox email and process as follows<br />
# Determine nature of request IF you are going to handle it directly, tag with 'Help Desk" and respond with template bellow<br />
# IF you are not going to handle refer them to another help desk team (see referring to another team) or an external team<br />
<br />
===== External =====<br />
<br />
===== Email Templates =====<br />
'''Referrals'''<br><br />
[Name],<br />
<br>Thank you for contacting the Help Desk! I have referred your question to our [team name] who are better equipped to help you with your question. <br />
<br>-[Your First name]<br />
<br><br />
<br>Help Desk Team<br />
<br>Norwescon 43 | norwescon.org/help | helpdesk@norwescon.org<br />
<br />
===== Sending Link/Reference =====<br />
<br />
==== Voicemails ====<br />
==== Text Messages ====<br />
If you get a text in the in box mention Kyle in discord.<br />
<br />
=== Discord ===<br />
Start with any requests in the #staff-help first.<br />
<br />
<br />
==== #staff-help ====<br />
==== #webpage-help ====<br />
<br />
== How to escalate a ticket ==<br />
=== Requests within Discord ===<br />
Simply click 'reply' to the persons request/issue and thank the them and say 'that you are escalating their request to our tier 2 help desk team @[team]" (see lists of teams below) <br />
=== Requests from other sources ===<br />
Depending on the team you are sending please see the list below.<br />
<br />
==== Tier 2 Teams ====<br />
Tier 1 Help Desk representatives please forward any issue that you cannot resolve to the team that looks to be the most relevant to the reporting party's request/issue.<br />
===== Tier 2 - Registration (@reg) =====<br />
* Forward any questions/issues to this team that involve registration '''and/or''' anyone who is having issues logging into Airmeet<br />
* IF request came in via email forward the email to registration@norwescon.org '''AND''' in Discord channel #helpdesk-private put something to the nature of '''@reg just forwarded an email to you at registration@norwescon.org'''<br />
* IF the request came in via Discord just 'reply' to the request and tag '@reg'<br />
===== Tier 2 - Airmeet (@airmeet) =====<br />
Any questions that comes about airmeet '''after''' they have successfully made it into the airmeet platform ''' and ''' after you have checked both our [[Norwescon 43 Help|Knowledge Base]] & [https://help.airmeet.com/hc Airmeets Knowledge Base]<br />
* IF request came in via email add the label 'Airmeet - Tier 2' and mark 'unread' '''AND''' in Discord channel #helpdesk-private put something to the nature of '''@airmeet there is a new email from [name in the to line of the email] for you'''<br />
* IF the request came in via Discord just 'reply' to the request and tag '@airmeet'<br />
===== Tier 2 - Conduct/Security (@security) =====<br />
Forward any report of misconduct and/or violation of any of our policies including our code of conduct to this team.<br />
* IF request came in via email forward the email to security@norwescon.org '''AND''' in Discord channel #helpdesk-private put something to the nature of '''@security just forwarded an email to you from [name in the to line of the email]'''<br />
* IF the request came in via Discord just 'reply' to the request and tag '@reg'<br />
===== Tier 2 - Discord (@admin) =====<br />
If there is any staff member that is having issues with the Discord Server to this team that you cannot resolve '''and''' after you have checked the [[Norwescon 43 Staff Discord Tips & Tricks|Staff Discord Tips & Tricks]].<br />
==== Tier 3 Teams ====<br />
For the Tier 2 Teams representatives please forward any issue that you cannot resolve to the team that looks to be the most relevant to the reporting party's request/issue.<br />
===== Tier 3 - Convention Master (@CM) =====<br />
This is a dedicated support team for both our Registration Team and Conduct/Security Team who need help with Convention Master, please do not forward any issues to this team unless you are part of either our Tier 2 Registration and/or our Tier 2 Conduct/Security Team<br />
===== Tier 3 - Airmeet (@airmeet-tier3) =====<br />
These are the Event Mangers and Organizers for our Airmeet platform, please forward any issues that the Tier 2 Airmeet team cannot resolve AND/OR any request to change/update information in the air meet platform.<br />
<br>'''Any change to information must be authorized by the Executive (or designee) of the responsible Department'''<br />
<br />
[[Category: Norwescon 43]] [[Category: helpdesk]]</div>Felicehttps://wiki.norwescon.org/index.php?title=Help_Desk_Workflows_(NWC43)&diff=511Help Desk Workflows (NWC43)2021-03-31T15:29:49Z<p>Felice: /* Emails */</p>
<hr />
<div>!DRAFT!<br />
== Start of your shift ==<br />
=== Check List ===<br />
* In Chrome open the following tabs: wiki.norwescon.org and helpdesk@norwescon.org inbox<br />
* Log into Discord and ensure that your notifications for the staff server are set to '@mentions' and audible alerts are turned on<br />
* Verify that the channels #staff-helpdesk, #public-helpdesk, #helpdesk-private are unmuted<br />
* Log into Airmeet and go to the Arena and join the Help Desk Table<br />
* In the #helpdesk Discord channel put "@everyone [your name] @[your team] on-duty, anything I should know" or the like. Please keep it professional and to the point. <br />
NOTE: see the list below for your @[your team]<br />
<br />
== Request Workflows == <br />
# Prioritize the incoming request (see below)<br />
# Whenever possible, first try to send the person a link to the related webpage/wiki/knowledge base/FAQ that has their answer. '''IF they say that they are looking at the page/FAQ and are still lost, please offer to walk them through it. <br />
# Check our '''[[Help (NWC43)|Norwescon 43 Help]]''' Wiki Page and [[FAQ (NWC43)|FAQ]] for instructions, if applicable/relevant <br />
# Check Airmeet's '''[https://help.airmeet.com/hc Knowledge Base]''', if applicable/relevant<br />
# Try looking up their issue on Google<br />
# IF after a reasonable attempt you are not able to address their issue please escalate their request (see section below regarding escalating).<br />
<br />
== Incoming requests ==<br />
After completing next request please use the filters below to choose the next request/person to help.<br />
Priority order for incoming requests:<br />
==== Source ====<br />
# #staff-helpdesk Discord channel<br />
# #public-helpdesk Discord Channel<br />
# helpdesk@norwescon.org<br />
'''NOTE: please finish the one you are working on before moving on the next. Please also do not stress over the number that may or may not be in the cue. The overall goal is customer service first, helping get sessions started and then everything else.'''<br />
<br />
==== Type ====<br />
# Questions form Hosts that are holding up a session/panel/event<br />
# Questions from Hosts that are holding up a backstage/pre-session<br />
# Questions from Leadership (Executive, Stage Management Lead/2nd, our Productions Team Lead/2nd, other Help Desk Staff)<br />
# Questions about registration and/or accessing air meet. <br />
# Questions about other items<br />
'''NOTE: When choosing within the same listed item above (in either the source and/or type) that are the same level/tier, please use time received to break ties'''<br />
<br />
=== Shared Inbox (helpdesk@norwescon.org) ===<br />
==== Emails ====<br />
Open each incoming Email mail in the inbox email and process as follows<br />
# Determine nature of request IF you are going to handle it directly, tag with 'Help Desk" and respond with template bellow<br />
# IF you are not going to handle refer them to another help desk team (see referring to another team) or an external team<br />
<br />
===== External =====<br />
<br />
===== Email Templets =====<br />
'''Referrals'''<br><br />
[Name],<br />
<br>Thank you for contacting the Help Desk! I have referred your question to our [team name] who are better equipped to help you with your question. <br />
<br>-[Your First name]<br />
<br><br />
<br>Help Desk Team<br />
<br>Norwescon 43 | norwescon.org/help | helpdesk@norwescon.org<br />
===== Sending Link/Reference =====<br />
<br />
==== Voicemails ====<br />
==== Text Messages ====<br />
If you get a text in the in box mention Kyle in discord.<br />
<br />
=== Discord ===<br />
Start with any requests in the #staff-help first.<br />
<br />
<br />
==== #staff-help ====<br />
==== #webpage-help ====<br />
<br />
== How to escalate a ticket ==<br />
=== Requests within Discord ===<br />
Simply click 'reply' to the persons request/issue and thank the them and say 'that you are escalating their request to our tier 2 help desk team @[team]" (see lists of teams below) <br />
=== Requests from other sources ===<br />
Depending on the team you are sending please see the list below.<br />
<br />
==== Tier 2 Teams ====<br />
Tier 1 Help Desk representatives please forward any issue that you cannot resolve to the team that looks to be the most relevant to the reporting party's request/issue.<br />
===== Tier 2 - Registration (@reg) =====<br />
* Forward any questions/issues to this team that involve registration '''and/or''' anyone who is having issues logging into Airmeet<br />
* IF request came in via email forward the email to registration@norwescon.org '''AND''' in Discord channel #helpdesk-private put something to the nature of '''@reg just forwarded an email to you at registration@norwescon.org'''<br />
* IF the request came in via Discord just 'reply' to the request and tag '@reg'<br />
===== Tier 2 - Airmeet (@airmeet) =====<br />
Any questions that comes about airmeet '''after''' they have successfully made it into the airmeet platform ''' and ''' after you have checked both our [[Norwescon 43 Help|Knowledge Base]] & [https://help.airmeet.com/hc Airmeets Knowledge Base]<br />
* IF request came in via email add the label 'Airmeet - Tier 2' and mark 'unread' '''AND''' in Discord channel #helpdesk-private put something to the nature of '''@airmeet there is a new email from [name in the to line of the email] for you'''<br />
* IF the request came in via Discord just 'reply' to the request and tag '@airmeet'<br />
===== Tier 2 - Conduct/Security (@security) =====<br />
Forward any report of misconduct and/or violation of any of our policies including our code of conduct to this team.<br />
* IF request came in via email forward the email to security@norwescon.org '''AND''' in Discord channel #helpdesk-private put something to the nature of '''@security just forwarded an email to you from [name in the to line of the email]'''<br />
* IF the request came in via Discord just 'reply' to the request and tag '@reg'<br />
===== Tier 2 - Discord (@admin) =====<br />
If there is any staff member that is having issues with the Discord Server to this team that you cannot resolve '''and''' after you have checked the [[Norwescon 43 Staff Discord Tips & Tricks|Staff Discord Tips & Tricks]].<br />
==== Tier 3 Teams ====<br />
For the Tier 2 Teams representatives please forward any issue that you cannot resolve to the team that looks to be the most relevant to the reporting party's request/issue.<br />
===== Tier 3 - Convention Master (@CM) =====<br />
This is a dedicated support team for both our Registration Team and Conduct/Security Team who need help with Convention Master, please do not forward any issues to this team unless you are part of either our Tier 2 Registration and/or our Tier 2 Conduct/Security Team<br />
===== Tier 3 - Airmeet (@airmeet-tier3) =====<br />
These are the Event Mangers and Organizers for our Airmeet platform, please forward any issues that the Tier 2 Airmeet team cannot resolve AND/OR any request to change/update information in the air meet platform.<br />
<br>'''Any change to information must be authorized by the Executive (or designee) of the responsible Department'''<br />
<br />
[[Category: Norwescon 43]] [[Category: helpdesk]]</div>Felicehttps://wiki.norwescon.org/index.php?title=Help_Desk_Workflows_(NWC43)&diff=510Help Desk Workflows (NWC43)2021-03-31T15:21:30Z<p>Felice: /* Check List */</p>
<hr />
<div>!DRAFT!<br />
== Start of your shift ==<br />
=== Check List ===<br />
* In Chrome open the following tabs: wiki.norwescon.org and helpdesk@norwescon.org inbox<br />
* Log into Discord and ensure that your notifications for the staff server are set to '@mentions' and audible alerts are turned on<br />
* Verify that the channels #staff-helpdesk, #public-helpdesk, #helpdesk-private are unmuted<br />
* Log into Airmeet and go to the Arena and join the Help Desk Table<br />
* In the #helpdesk Discord channel put "@everyone [your name] @[your team] on-duty, anything I should know" or the like. Please keep it professional and to the point. <br />
NOTE: see the list below for your @[your team]<br />
<br />
== Request Workflows == <br />
# Prioritize the incoming request (see below)<br />
# Whenever possible, first try to send the person a link to the related webpage/wiki/knowledge base/FAQ that has their answer. '''IF they say that they are looking at the page/FAQ and are still lost, please offer to walk them through it. <br />
# Check our '''[[Help (NWC43)|Norwescon 43 Help]]''' Wiki Page and [[FAQ (NWC43)|FAQ]] for instructions, if applicable/relevant <br />
# Check Airmeet's '''[https://help.airmeet.com/hc Knowledge Base]''', if applicable/relevant<br />
# Try looking up their issue on Google<br />
# IF after a reasonable attempt you are not able to address their issue please escalate their request (see section below regarding escalating).<br />
<br />
== Incoming requests ==<br />
After completing next request please use the filters below to choose the next request/person to help.<br />
Priority order for incoming requests:<br />
==== Source ====<br />
# #staff-helpdesk Discord channel<br />
# #public-helpdesk Discord Channel<br />
# helpdesk@norwescon.org<br />
'''NOTE: please finish the one you are working on before moving on the next. Please also do not stress over the number that may or may not be in the cue. The overall goal is customer service first, helping get sessions started and then everything else.'''<br />
<br />
==== Type ====<br />
# Questions form Hosts that are holding up a session/panel/event<br />
# Questions from Hosts that are holding up a backstage/pre-session<br />
# Questions from Leadership (Executive, Stage Management Lead/2nd, our Productions Team Lead/2nd, other Help Desk Staff)<br />
# Questions about registration and/or accessing air meet. <br />
# Questions about other items<br />
'''NOTE: When choosing within the same listed item above (in either the source and/or type) that are the same level/tier, please use time received to break ties'''<br />
<br />
=== Shared Inbox (helpdesk@norwescon.org) ===<br />
==== Emails ====<br />
Open each incoming Email mail in the inbox email and process as follows<br />
# Determine nature of request IF you are going to handle it directly, tag with 'Help Desk" and respond with templet bellow<br />
# IF you are not going to handle refer them to another help desk team (see referring to another team) or an external team<br />
<br />
===== External =====<br />
<br />
===== Email Templets =====<br />
'''Referrals'''<br><br />
[Name],<br />
<br>Thank you for contacting the Help Desk! I have referred your question to our [team name] who are better equipped to help you with your question. <br />
<br>-[Your First name]<br />
<br><br />
<br>Help Desk Team<br />
<br>Norwescon 43 | norwescon.org/help | helpdesk@norwescon.org<br />
===== Sending Link/Reference =====<br />
<br />
==== Voicemails ====<br />
==== Text Messages ====<br />
If you get a text in the in box mention Kyle in discord.<br />
<br />
=== Discord ===<br />
Start with any requests in the #staff-help first.<br />
<br />
<br />
==== #staff-help ====<br />
==== #webpage-help ====<br />
<br />
== How to escalate a ticket ==<br />
=== Requests within Discord ===<br />
Simply click 'reply' to the persons request/issue and thank the them and say 'that you are escalating their request to our tier 2 help desk team @[team]" (see lists of teams below) <br />
=== Requests from other sources ===<br />
Depending on the team you are sending please see the list below.<br />
<br />
==== Tier 2 Teams ====<br />
Tier 1 Help Desk representatives please forward any issue that you cannot resolve to the team that looks to be the most relevant to the reporting party's request/issue.<br />
===== Tier 2 - Registration (@reg) =====<br />
* Forward any questions/issues to this team that involve registration '''and/or''' anyone who is having issues logging into Airmeet<br />
* IF request came in via email forward the email to registration@norwescon.org '''AND''' in Discord channel #helpdesk-private put something to the nature of '''@reg just forwarded an email to you at registration@norwescon.org'''<br />
* IF the request came in via Discord just 'reply' to the request and tag '@reg'<br />
===== Tier 2 - Airmeet (@airmeet) =====<br />
Any questions that comes about airmeet '''after''' they have successfully made it into the airmeet platform ''' and ''' after you have checked both our [[Norwescon 43 Help|Knowledge Base]] & [https://help.airmeet.com/hc Airmeets Knowledge Base]<br />
* IF request came in via email add the label 'Airmeet - Tier 2' and mark 'unread' '''AND''' in Discord channel #helpdesk-private put something to the nature of '''@airmeet there is a new email from [name in the to line of the email] for you'''<br />
* IF the request came in via Discord just 'reply' to the request and tag '@airmeet'<br />
===== Tier 2 - Conduct/Security (@security) =====<br />
Forward any report of misconduct and/or violation of any of our policies including our code of conduct to this team.<br />
* IF request came in via email forward the email to security@norwescon.org '''AND''' in Discord channel #helpdesk-private put something to the nature of '''@security just forwarded an email to you from [name in the to line of the email]'''<br />
* IF the request came in via Discord just 'reply' to the request and tag '@reg'<br />
===== Tier 2 - Discord (@admin) =====<br />
If there is any staff member that is having issues with the Discord Server to this team that you cannot resolve '''and''' after you have checked the [[Norwescon 43 Staff Discord Tips & Tricks|Staff Discord Tips & Tricks]].<br />
==== Tier 3 Teams ====<br />
For the Tier 2 Teams representatives please forward any issue that you cannot resolve to the team that looks to be the most relevant to the reporting party's request/issue.<br />
===== Tier 3 - Convention Master (@CM) =====<br />
This is a dedicated support team for both our Registration Team and Conduct/Security Team who need help with Convention Master, please do not forward any issues to this team unless you are part of either our Tier 2 Registration and/or our Tier 2 Conduct/Security Team<br />
===== Tier 3 - Airmeet (@airmeet-tier3) =====<br />
These are the Event Mangers and Organizers for our Airmeet platform, please forward any issues that the Tier 2 Airmeet team cannot resolve AND/OR any request to change/update information in the air meet platform.<br />
<br>'''Any change to information must be authorized by the Executive (or designee) of the responsible Department'''<br />
<br />
[[Category: Norwescon 43]] [[Category: helpdesk]]</div>Felicehttps://wiki.norwescon.org/index.php?title=Airmeet_Attendee_Guide&diff=509Airmeet Attendee Guide2021-03-31T15:15:26Z<p>Felice: /* Sessions */</p>
<hr />
<div>Norwescon 43 is virtual and being presented in Airmeet. You will enter the convention from a button on the home page using the email address you registered with. When the convention is available you'll see a home page that looks something like this.<br />
<br />
[[File:Attendee_NWCHomePage.png]]<br />
<br />
As with an in-person convention: If you break the Norwescon Code of Conduct, you could be removed from the event and won’t be able to return. Click the link to read it: https://www.norwescon.org/con/memberships/policies-and-guidelines/code-of-conduct/<br />
<br />
The below information is designed to supplement the general Airmeet help documentation and provide information specific to Norwescon. For assistance with accessing the convention or purchasing a membership, visit our [https://www.norwescon.org/help/ help desk page]. Once you successfully enter the event, help is most easily found at the Norwescon Help & Information Booth in the Arena.<br />
<br />
== Audio Tips and Tricks ==<br />
Convention attendees are able to interact with others in the Lounge and Arena. For some panels you may be able to raise your hand and ask questions via audio instead of using the Q&A feature. If you choose to interact with others the following audio tips and tricks may be helpful.<br />
<br />
'''Camera:''' To get the best from this, you should have lighting that is above and semi in front of you. Note the different images in the various tables and sessions. The closer to natural lighting is best.<br />
<br />
'''Audio:''' It’s best if you use a headset. If you can’t use a headset, headphones or earbuds will still make it easier for you to hear others and others to hear you. Turn off external noise sources, TV, stereo, etc. and try to keep other sounds to a minimum (like removing all cat toys from the cat room so your fur baby won’t play in the same room as you). And if there is too much noise due to external outside noises, you can mute yourself (or the Host will do that).<br />
<br />
'''Connection:''' The best result is to use a wired Network connection for audio and streaming. WiFi is OK if it’s really reliable and fast.<br />
<br />
'''Internet Browser:''' Recommended is Google Chrome – 79 or later, then MS Edge; current versions of Firefox and Brave also work. Other browsers will join in Light mode, where you can browse and watch live sessions but not interact in the social spaces.<br />
<br />
'''Physical setup:''' A desk / table for your computer / laptop; a desk chair, comfy chair, etc. For the performances, you can plug your computer / laptop into your TV and mirror it.<br />
<br />
''Remember to take breaks away from your computer, laptop, or device. And have fun!''<br />
<br />
=== If you don't have a computer . . . ===<br />
There are apps for iOS and Android but they do not allow you to interact via video. You can see any video but you cannot be seen by others. It is possible to force your tablet or smartphone to show the convention in desktop mode and access the video interaction features. If your preference is to attend events but not voice/video chat with others then the app for your device is the preferred method of attending the convention.<br />
<br />
== Home Page Features ==<br />
Outside of the Airmeet event everyone has access to the following home page features. The Schedule for all events is in Guidebook, just like in previous Norwescon’s! FYI, Guidebook doesn’t have any weblinks to Airmeet.<br />
<br />
=== Schedule ===<br />
Want to find out what is going on all weekend? Every panel, concert, game, and performance listed day by day for your convenience. Sessions are listed inside of Airmeet but Guidebook is the best way to find things other than sessions like scheduled games, meet-ups, artist demos, etc.<br />
<br />
=== Art Show ===<br />
The Norwescon art show features science fiction and fantasy artwork by artists local and far flung, led by our artist guest of honor, Sana Takeda! Browse through our art show to explore their work, and follow hyperlinks to purchase from your favorite artists through their websites. Many artists will be available for interaction at virtual booths within our virtual convention space.<br />
<br />
=== Club Tables ===<br />
Norwescon always offers space to local clubs, groups, conventions, and organizations that promote science, science fiction, fantasy, costuming, and other fannish pursuits. Check out the options for what other fannish fun you can find. Interaction is possible at virtual booths within the convention's virtual space.<br />
<br />
=== Dealers' Room ===<br />
Explore the finest fandom-related merchandise form our dealers with their vast array of collectibles, books, games, and other items. At our writers' row, allow authors to tempt you with their wordsmithing ways. Members may visit virtual tables to interact with dealers and authors within the convention's virtual space.<br />
<br />
=== Twitch ===<br />
A number of games and several event performances are being streamed to the public through our Twitch channel. Stop by, watch a show or a game, and hang out in the chat channel.<br />
<br />
== Entering the Convention ==<br />
Once you have clicked on the Enter Norwescon 43 button, you will land on a page that has features similar to the one below.<br />
<br />
[[File:Attendee_EventCard.png]]<br />
<br />
Click the '''Enter event button'''.<br />
<br />
=== Attendee Card ===<br />
This is a picture of an attendee profile card. It is what you will see the first time you enter the event. Designation may read Professional Title insted.<br />
<br />
[[File:Attendee_AttendeeCard.png]]<br />
<br />
The card shows you what was prefilled for you based on what you entered when you registered for Norwescon 43. <br />
If you already had an Airmeet account prior to being entered into the Norwescon Airmeet, your attendee profile will not be overwritten. You are encouraged to edit it to match other attendees. You'll be able to change it back at the next Airmeet you attend.<br />
<br />
==== Prefilled Fields ====<br />
* Name (Badge Name) <br />
* Professional Title/Designation (Badge Type - Panelist, Guest of Honor, Attendee, Staff, etc.)<br />
* Organization (Norwescon)<br />
''NOTE: Please do not edit any of the fields in your profile that Norwescon has prefilled.''<br />
<br />
You can edit all other fields (City and Country) and add a photo or image. City and Country needs something entered but it doesn't need to be your actual location. In the above scenario, I used dots. You could be from Rivendell or the Dark Side of the Moon. It's OK to be creative.<br />
<br />
If you want to use pronouns, please add them after you Name. This is the only exception to the direction not to edit your Name, Professional Title/Designation, and Organization.<br />
<br />
After clicking the Save button, you will see a message telling it’s processing then another message letting you know it’s done. If you choose not to click save, the changes aren’t saved.<br />
<br />
Your profile icon will have whatever photo, image, symbol you uploaded into your profile.<br />
NOTE: I’m a NASA Juno space craft Lego fan, which is where the image is from. 😊<br />
Remember when choosing something other than a photo of yourself to pick images that adhere to the [https://www.norwescon.org/con/memberships/policies-and-guidelines/code-of-conduct/ Code of Conduct]<br />
<br />
=== Test your setup ===<br />
The last thing that happens before you enter the convention proper is that you are given the opportunity to test your setup. You can take this opportunity to check to see how you look on camera and to test your speakers and microphone. Note: Airmeet will require that you opt in to sharing your camera and microphone every time you engage in an activity where this is possible (e.g. take a seat at a table, step onto a stage). Even if you do not intend to interact with others via your camera or microphone, we recommend that you test your audio connection at least once when you first enter to ensure that you can hear the audio during the sessions.<br />
<br />
[[File:Attendee_TestSetup.png]]<br />
<br />
Click the video icon, the mic icon. OR you can click the Test speaker and mic button. Make any adjustments needed for best audio.<br />
Note: I have hung a gray blanket behind me.<br />
<br />
== Reception ==<br />
The first page you see when arriving at the convention is the Reception page. <br />
<br />
[[File:Attendee_Reception.png]]<br />
<br />
Most of the text on the graphic will link you to convention information outside of Airmeet, the links will open in new tabs in your browser making it easy to come back to the convention by clicking the tab. The one exception is the Walkthrough box provided by Airmeet. This plays a video in a pop up that can be closed by clicking the X in the very light gray circle in the upper right when the video is open.<br />
* Schedule (Guidebook), a complete list of everything scheduled to take place during the convention including scheduled games & events not on stages<br />
* Program book, <br />
* Virtual Convention Tour, 15-minute video that walks you through the convention areas and menus<br />
* How to get help, link to the help page with live chat<br />
* Art Show, portion of the Norwescon website with artist information<br />
* Dealers, Norwescon website list of vendors with text and images<br />
* Clubs, Norwescon website list of clubs with text and images<br />
* Code of conduct, the document that covers appropriate interactions at Norwescon<br />
<br />
From reception you can:<br />
# Find and attend a Session (Panel) that takes place on a stage<br />
# Visit the Lounge (where tables are – i.e. Social space)<br />
# Explore the Arena (Info table, Dealers room, Gaming, Club tables, etc.)<br />
# Read and comment on the live convention wide Feed<br />
# View the list of people currently present at the event and direct message them<br />
# See any convention-wide alerts (reminders & announcements)<br />
# Exit the event by clicking on your profile (select exit from the menu of options)<br />
<br />
== Sessions ==<br />
The default view for this page is All Sessions.<br />
<br />
[[File:Attendee_Sessions.png]]<br />
<br />
On this page you can:<br />
# Filter the panel (session) list by those you have added to your schedule<br />
# Filter the list by a subject tag(s)<br />
# Toggle between days<br />
# Search for a specific panel using part of the title (or the whole title)<br />
#* Events which provide American Sign Language interpretation have [ASL] in the title.<br />
# Filter the list by upcoming, live, or completed<br />
# Join live sessions<br />
# Add sessions to your schedule<br />
#* NOTE: some events are only listed in Guidebook and will not be found here.<br />
<br />
=== Before a Session Begins ===<br />
It is possible to enter a session before it has officially begun (the host and panelists are backstage preparing to start). In such a case you will see a message that the session will begin/resume shortly. When the session begins to go live, you will see a yellow bar and numbered countdown across the bottom of the screen.<br />
<br />
[[File:Attendee_PreSession.png]]<br />
<br />
=== During a Panel / Session ===<br />
Attendees cannot speak during a session without being handed a microphone, they also cannot be seen on camera.<br />
<br />
[[File:Attendee_DuringSession.png]]<br />
<br />
On this page you can:<br />
# See who is on stage<br />
# See how long the session has been running and how many people are attending<br />
# Send emoji feedback about the presentation<br />
# Raise your hand to be handed a microphone and ask a question live on stage<br />
# Turn on/off closed captioning<br />
# Adjust your video feed to a lower resolution or turn off the video all together to save on bandwidth<br />
# Text chat with everyone<br />
# Ask a question to be answered by the panelists (yellow dot means there is an unanswered question)<br />
#* Upvote a question by clicking the arrow to the left. This raises the importance of the question for the panelists and moderator.<br />
# Participate in a poll<br />
# See the profiles of everyone attending (new tab)<br />
#* Hover over a profile to send a direct message to someone.<br />
<br />
==== Screen sharing menu ====<br />
Panelists may choose to provide information using screen sharing.<br />
<br />
[[File:Attendee_EnterFullscreen.png]]<br />
<br />
You can make it full screen to see it better. Click the four arrow box to do this.<br />
<br />
[[File:Attendee_FullscreenMenu.png]]<br />
<br />
# To exit full screen view, click on the two arrow box. <br />
# To see chat, Q&A, and polls in full screen view. Minimize the speaker videos.<br />
<br />
'''Note:''' Screens can also be shared at tables (lounge & arena) the tool will function the same way there.<br />
<br />
==== Chat Details ====<br />
Posting in chat shares your avatar, name, membership type (aka professional title/designation), and Organization (Norwescon). This is true regardless of where you post to chat.<br />
<br />
[[File:Attendee_InSessionChat.png]]<br />
<br />
A yellow dot means there is something unread. In the image below there is an unread direct message waiting for me. Whenever there is a yellow dot by people that means you have a direct message.<br />
<br />
[[File:Attendee_DirectMessageWaiting.png]]<br />
<br />
Click the people button to see who has direct messaged you. You will be able to see the first several words of their message and choose to open it to read the remainder or not. Click the message to read it.<br />
<br />
[[File:Attendee_DirectMessag.png]]<br />
<br />
== Lounge ==<br />
This is a social space for all Norwescon attendees. ''It is only accessible in desktop mode.''<br />
<br />
[[File:Attendee_Lounge.png|600px]]<br />
<br />
Think of it as stopping in the hallway to talk to people you know, sitting down in Seaports to have a drink with friends, etc. You can arrange to meet a group of people at a a table in the lounge at any point during the convention to have a chat (voice/video/text). Each table has a maximum of 8 chairs. To join a table, click on an open chair. Your Personal Icon will appear on a chair. Other attendees can see this and choose to join you. Once the table has the maximum people occupying the table, it’s full and no one else can join it.<br />
<br />
[[File:Attendee_LoungeTableSolo.png]] <br />
<br />
If you're the only one at a table there's not much to see.<br />
<br />
=== Table Interactions ===<br />
When you first arrive at a table with others (not shown) you will always enter with your camera and microphone off even if you just had them on at another table or on stage. Airmeet's default setting for any situation where you have the ability to share your camera and microphone is to have these devices turned off. Devices that are off have a red box around them and a diagonal strikethrough on the image.<br />
<br />
[[File:Attendee_LoungeTableMenus.png]]<br />
<br />
# Video, enable/disable your video feed<br />
# Microphone, enable/disable your audio feed<br />
# Share your screen with others at the table<br />
# Change the layout (view) of the tabl.<br />
# Table chat, private with the people at the table<br />
# Settings, adjust your camera and microphone<br />
# Leave table to go somewhere else (you may also click on another table or a menu item at the top of the page to leave)<br />
<br />
== Arena ==<br />
The arena is where the The Official Norwescon booth, Con Services including Help Desk, Info desk, Dealers, Norwescon Games, Little Free Library, Club tables, Artists, BIPOC Safer Space, LGBTQI Safer Space, Quiet Room, etc. are located. The first booth in the arena is Norwescon Help & Information, this is where you can find friendly faces to assist you. There is some operability with arena spaces on the iOS and Android apps. A computer with a supported browser (chrome preferred) along with a microphone and camera are required for full feature access. <br />
<br />
[[File:Attendee_ArenaPage.png|600px]]<br />
<br />
# Filter the booths by a tag or tags<br />
# Search for a booth by a portion of the booth/person name<br />
# Use the interior scroll bar to scroll down to see everything<br />
<br />
=== Booth Interior ===<br />
<br />
[[File:Attendee_ArenaBoothInterior.png|600px]]<br />
<br />
# Resources are links that will open outside of Airmeet in a new browser tab<br />
# Register Interest opens a pop up allowing you to send an email to the booth host (see below)<br />
# Links to the associated social media accounts for the booth<br />
# A host is at the Help Desk table in this picture, they show up in the upper right corner<br />
# Join a table to connect with people at that table by clicking an empty seat or the word join<br />
<br />
==== Register Interest Email ====<br />
The email address you provide gets added to a list of emails that is provided to the booth host ''after the convention is over''.<br />
<br />
[[File:Attendee_AreaBoothRegisterInterest.png|200px]] <br />
<br />
The button changes to request sent <br />
<br />
[[File:Attendee_AreaBoothRequestSEnt.png|100px]]<br />
<br />
=== Interactions ===<br />
There are 6 tables in the booth, with a maximum of 8 people per table, you can move between tables by clicking on different tables. <br />
For information on how to interact at tables, see the [[Airmeet_Attendee_Guide#Table_Interactions|lounge section]].</div>Felicehttps://wiki.norwescon.org/index.php?title=Airmeet_Attendee_Guide&diff=508Airmeet Attendee Guide2021-03-31T15:08:55Z<p>Felice: /* Prefilled Fields */</p>
<hr />
<div>Norwescon 43 is virtual and being presented in Airmeet. You will enter the convention from a button on the home page using the email address you registered with. When the convention is available you'll see a home page that looks something like this.<br />
<br />
[[File:Attendee_NWCHomePage.png]]<br />
<br />
As with an in-person convention: If you break the Norwescon Code of Conduct, you could be removed from the event and won’t be able to return. Click the link to read it: https://www.norwescon.org/con/memberships/policies-and-guidelines/code-of-conduct/<br />
<br />
The below information is designed to supplement the general Airmeet help documentation and provide information specific to Norwescon. For assistance with accessing the convention or purchasing a membership, visit our [https://www.norwescon.org/help/ help desk page]. Once you successfully enter the event, help is most easily found at the Norwescon Help & Information Booth in the Arena.<br />
<br />
== Audio Tips and Tricks ==<br />
Convention attendees are able to interact with others in the Lounge and Arena. For some panels you may be able to raise your hand and ask questions via audio instead of using the Q&A feature. If you choose to interact with others the following audio tips and tricks may be helpful.<br />
<br />
'''Camera:''' To get the best from this, you should have lighting that is above and semi in front of you. Note the different images in the various tables and sessions. The closer to natural lighting is best.<br />
<br />
'''Audio:''' It’s best if you use a headset. If you can’t use a headset, headphones or earbuds will still make it easier for you to hear others and others to hear you. Turn off external noise sources, TV, stereo, etc. and try to keep other sounds to a minimum (like removing all cat toys from the cat room so your fur baby won’t play in the same room as you). And if there is too much noise due to external outside noises, you can mute yourself (or the Host will do that).<br />
<br />
'''Connection:''' The best result is to use a wired Network connection for audio and streaming. WiFi is OK if it’s really reliable and fast.<br />
<br />
'''Internet Browser:''' Recommended is Google Chrome – 79 or later, then MS Edge; current versions of Firefox and Brave also work. Other browsers will join in Light mode, where you can browse and watch live sessions but not interact in the social spaces.<br />
<br />
'''Physical setup:''' A desk / table for your computer / laptop; a desk chair, comfy chair, etc. For the performances, you can plug your computer / laptop into your TV and mirror it.<br />
<br />
''Remember to take breaks away from your computer, laptop, or device. And have fun!''<br />
<br />
=== If you don't have a computer . . . ===<br />
There are apps for iOS and Android but they do not allow you to interact via video. You can see any video but you cannot be seen by others. It is possible to force your tablet or smartphone to show the convention in desktop mode and access the video interaction features. If your preference is to attend events but not voice/video chat with others then the app for your device is the preferred method of attending the convention.<br />
<br />
== Home Page Features ==<br />
Outside of the Airmeet event everyone has access to the following home page features. The Schedule for all events is in Guidebook, just like in previous Norwescon’s! FYI, Guidebook doesn’t have any weblinks to Airmeet.<br />
<br />
=== Schedule ===<br />
Want to find out what is going on all weekend? Every panel, concert, game, and performance listed day by day for your convenience. Sessions are listed inside of Airmeet but Guidebook is the best way to find things other than sessions like scheduled games, meet-ups, artist demos, etc.<br />
<br />
=== Art Show ===<br />
The Norwescon art show features science fiction and fantasy artwork by artists local and far flung, led by our artist guest of honor, Sana Takeda! Browse through our art show to explore their work, and follow hyperlinks to purchase from your favorite artists through their websites. Many artists will be available for interaction at virtual booths within our virtual convention space.<br />
<br />
=== Club Tables ===<br />
Norwescon always offers space to local clubs, groups, conventions, and organizations that promote science, science fiction, fantasy, costuming, and other fannish pursuits. Check out the options for what other fannish fun you can find. Interaction is possible at virtual booths within the convention's virtual space.<br />
<br />
=== Dealers' Room ===<br />
Explore the finest fandom-related merchandise form our dealers with their vast array of collectibles, books, games, and other items. At our writers' row, allow authors to tempt you with their wordsmithing ways. Members may visit virtual tables to interact with dealers and authors within the convention's virtual space.<br />
<br />
=== Twitch ===<br />
A number of games and several event performances are being streamed to the public through our Twitch channel. Stop by, watch a show or a game, and hang out in the chat channel.<br />
<br />
== Entering the Convention ==<br />
Once you have clicked on the Enter Norwescon 43 button, you will land on a page that has features similar to the one below.<br />
<br />
[[File:Attendee_EventCard.png]]<br />
<br />
Click the '''Enter event button'''.<br />
<br />
=== Attendee Card ===<br />
This is a picture of an attendee profile card. It is what you will see the first time you enter the event. Designation may read Professional Title insted.<br />
<br />
[[File:Attendee_AttendeeCard.png]]<br />
<br />
The card shows you what was prefilled for you based on what you entered when you registered for Norwescon 43. <br />
If you already had an Airmeet account prior to being entered into the Norwescon Airmeet, your attendee profile will not be overwritten. You are encouraged to edit it to match other attendees. You'll be able to change it back at the next Airmeet you attend.<br />
<br />
==== Prefilled Fields ====<br />
* Name (Badge Name) <br />
* Professional Title/Designation (Badge Type - Panelist, Guest of Honor, Attendee, Staff, etc.)<br />
* Organization (Norwescon)<br />
''NOTE: Please do not edit any of the fields in your profile that Norwescon has prefilled.''<br />
<br />
You can edit all other fields (City and Country) and add a photo or image. City and Country needs something entered but it doesn't need to be your actual location. In the above scenario, I used dots. You could be from Rivendell or the Dark Side of the Moon. It's OK to be creative.<br />
<br />
If you want to use pronouns, please add them after you Name. This is the only exception to the direction not to edit your Name, Professional Title/Designation, and Organization.<br />
<br />
After clicking the Save button, you will see a message telling it’s processing then another message letting you know it’s done. If you choose not to click save, the changes aren’t saved.<br />
<br />
Your profile icon will have whatever photo, image, symbol you uploaded into your profile.<br />
NOTE: I’m a NASA Juno space craft Lego fan, which is where the image is from. 😊<br />
Remember when choosing something other than a photo of yourself to pick images that adhere to the [https://www.norwescon.org/con/memberships/policies-and-guidelines/code-of-conduct/ Code of Conduct]<br />
<br />
=== Test your setup ===<br />
The last thing that happens before you enter the convention proper is that you are given the opportunity to test your setup. You can take this opportunity to check to see how you look on camera and to test your speakers and microphone. Note: Airmeet will require that you opt in to sharing your camera and microphone every time you engage in an activity where this is possible (e.g. take a seat at a table, step onto a stage). Even if you do not intend to interact with others via your camera or microphone, we recommend that you test your audio connection at least once when you first enter to ensure that you can hear the audio during the sessions.<br />
<br />
[[File:Attendee_TestSetup.png]]<br />
<br />
Click the video icon, the mic icon. OR you can click the Test speaker and mic button. Make any adjustments needed for best audio.<br />
Note: I have hung a gray blanket behind me.<br />
<br />
== Reception ==<br />
The first page you see when arriving at the convention is the Reception page. <br />
<br />
[[File:Attendee_Reception.png]]<br />
<br />
Most of the text on the graphic will link you to convention information outside of Airmeet, the links will open in new tabs in your browser making it easy to come back to the convention by clicking the tab. The one exception is the Walkthrough box provided by Airmeet. This plays a video in a pop up that can be closed by clicking the X in the very light gray circle in the upper right when the video is open.<br />
* Schedule (Guidebook), a complete list of everything scheduled to take place during the convention including scheduled games & events not on stages<br />
* Program book, <br />
* Virtual Convention Tour, 15-minute video that walks you through the convention areas and menus<br />
* How to get help, link to the help page with live chat<br />
* Art Show, portion of the Norwescon website with artist information<br />
* Dealers, Norwescon website list of vendors with text and images<br />
* Clubs, Norwescon website list of clubs with text and images<br />
* Code of conduct, the document that covers appropriate interactions at Norwescon<br />
<br />
From reception you can:<br />
# Find and attend a Session (Panel) that takes place on a stage<br />
# Visit the Lounge (where tables are – i.e. Social space)<br />
# Explore the Arena (Info table, Dealers room, Gaming, Club tables, etc.)<br />
# Read and comment on the live convention wide Feed<br />
# View the list of people currently present at the event and direct message them<br />
# See any convention-wide alerts (reminders & announcements)<br />
# Exit the event by clicking on your profile (select exit from the menu of options)<br />
<br />
== Sessions ==<br />
The default view for this page is All Sessions.<br />
<br />
[[File:Attendee_Sessions.png]]<br />
<br />
On this page you can:<br />
# Filter the panel (session) list by those you have added to your schedule<br />
# Filter the list by a subject tag(s)<br />
# Toggle between days<br />
# Search for a specific panel using part of the title (or the whole title)<br />
#* Events which provide American Sign Language interpretation have [ASL] in the title.<br />
# Filter the list by upcoming, live, or completed<br />
# Join live sessions<br />
# Add sessions to your schedule<br />
#* NOTE: some events are only listed in Guidebook and will not be found here.<br />
<br />
=== Before a Session Begins ===<br />
It is possible to enter a session before it has officially begun (the host and panelists are backstage preparing to start). In such a case you will see a message that the session will begin/resume shortly. When the session begins to go live, you will see a yellow bar and numbered countdown across the bottom of the screen.<br />
<br />
[[File:Attendee_PreSession.png]]<br />
<br />
=== During a Panel / Session ===<br />
Attendees cannot speak during a session without being handed a microphone, they also cannot be seen on camera.<br />
<br />
[[File:Attendee_DuringSession.png]]<br />
<br />
On this page you can:<br />
# See who is on stage<br />
# See how long the session has been running and how many people are attending<br />
# Send emoji feedback about the presentation<br />
# Raise your hand to be handed a microphone and ask a question live on stage<br />
# Turn on/off closed captioning<br />
# Adjust your video feed to a lower resolution or turn off the video all together to save on bandwidth<br />
# Text chat with everyone<br />
# Ask a question to be answered by the panelists (yellow dot means there is an unanswered question)<br />
# Participate in a poll<br />
# See the profiles of everyone attending (new tab)<br />
<br />
==== Screen sharing menu ====<br />
Panelists may choose to provide information using screen sharing.<br />
<br />
[[File:Attendee_EnterFullscreen.png]]<br />
<br />
You can make it full screen to see it better. Click the four arrow box to do this.<br />
<br />
[[File:Attendee_FullscreenMenu.png]]<br />
<br />
# To exit full screen view, click on the two arrow box. <br />
# To see chat, Q&A, and polls in full screen view. Minimize the speaker videos.<br />
<br />
'''Note:''' Screens can also be shared at tables (lounge & arena) the tool will function the same way there.<br />
<br />
==== Chat Details ====<br />
Posting in chat shares your avatar, name, membership type (aka professional title/designation), and Organization (Norwescon). This is true regardless of where you post to chat.<br />
<br />
[[File:Attendee_InSessionChat.png]]<br />
<br />
A yellow dot means there is something unread. In the image below there is an unread direct message waiting for me. Whenever there is a yellow dot by people that means you have a direct message.<br />
<br />
[[File:Attendee_DirectMessageWaiting.png]]<br />
<br />
Click the people button to see who has direct messaged you. You will be able to see the first several words of their message and choose to open it to read the remainder or not. Click the message to read it.<br />
<br />
[[File:Attendee_DirectMessag.png]]<br />
<br />
== Lounge ==<br />
This is a social space for all Norwescon attendees. ''It is only accessible in desktop mode.''<br />
<br />
[[File:Attendee_Lounge.png|600px]]<br />
<br />
Think of it as stopping in the hallway to talk to people you know, sitting down in Seaports to have a drink with friends, etc. You can arrange to meet a group of people at a a table in the lounge at any point during the convention to have a chat (voice/video/text). Each table has a maximum of 8 chairs. To join a table, click on an open chair. Your Personal Icon will appear on a chair. Other attendees can see this and choose to join you. Once the table has the maximum people occupying the table, it’s full and no one else can join it.<br />
<br />
[[File:Attendee_LoungeTableSolo.png]] <br />
<br />
If you're the only one at a table there's not much to see.<br />
<br />
=== Table Interactions ===<br />
When you first arrive at a table with others (not shown) you will always enter with your camera and microphone off even if you just had them on at another table or on stage. Airmeet's default setting for any situation where you have the ability to share your camera and microphone is to have these devices turned off. Devices that are off have a red box around them and a diagonal strikethrough on the image.<br />
<br />
[[File:Attendee_LoungeTableMenus.png]]<br />
<br />
# Video, enable/disable your video feed<br />
# Microphone, enable/disable your audio feed<br />
# Share your screen with others at the table<br />
# Change the layout (view) of the tabl.<br />
# Table chat, private with the people at the table<br />
# Settings, adjust your camera and microphone<br />
# Leave table to go somewhere else (you may also click on another table or a menu item at the top of the page to leave)<br />
<br />
== Arena ==<br />
The arena is where the The Official Norwescon booth, Con Services including Help Desk, Info desk, Dealers, Norwescon Games, Little Free Library, Club tables, Artists, BIPOC Safer Space, LGBTQI Safer Space, Quiet Room, etc. are located. The first booth in the arena is Norwescon Help & Information, this is where you can find friendly faces to assist you. There is some operability with arena spaces on the iOS and Android apps. A computer with a supported browser (chrome preferred) along with a microphone and camera are required for full feature access. <br />
<br />
[[File:Attendee_ArenaPage.png|600px]]<br />
<br />
# Filter the booths by a tag or tags<br />
# Search for a booth by a portion of the booth/person name<br />
# Use the interior scroll bar to scroll down to see everything<br />
<br />
=== Booth Interior ===<br />
<br />
[[File:Attendee_ArenaBoothInterior.png|600px]]<br />
<br />
# Resources are links that will open outside of Airmeet in a new browser tab<br />
# Register Interest opens a pop up allowing you to send an email to the booth host (see below)<br />
# Links to the associated social media accounts for the booth<br />
# A host is at the Help Desk table in this picture, they show up in the upper right corner<br />
# Join a table to connect with people at that table by clicking an empty seat or the word join<br />
<br />
==== Register Interest Email ====<br />
The email address you provide gets added to a list of emails that is provided to the booth host ''after the convention is over''.<br />
<br />
[[File:Attendee_AreaBoothRegisterInterest.png|200px]] <br />
<br />
The button changes to request sent <br />
<br />
[[File:Attendee_AreaBoothRequestSEnt.png|100px]]<br />
<br />
=== Interactions ===<br />
There are 6 tables in the booth, with a maximum of 8 people per table, you can move between tables by clicking on different tables. <br />
For information on how to interact at tables, see the [[Airmeet_Attendee_Guide#Table_Interactions|lounge section]].</div>Felicehttps://wiki.norwescon.org/index.php?title=Airmeet_Attendee_Guide&diff=471Airmeet Attendee Guide2021-03-30T02:08:38Z<p>Felice: /* Schedule */</p>
<hr />
<div>Norwescon 43 is virtual and being presented in Airmeet. You will enter the convention from a button on the home page using the email address you registered with. When the convention is available you'll see a home page that looks something like this.<br />
<br />
[[File:Attendee_NWCHomePage.png]]<br />
<br />
As with an in-person convention: If you break the Norwescon Code of Conduct, you could be removed from the event and won’t be able to return. Click the link to read it: https://www.norwescon.org/con/memberships/policies-and-guidelines/code-of-conduct/<br />
<br />
The below information is designed to supplement the general Airmeet help documentation and provide information specific to Norwescon. For assistance with accessing the convention or purchasing a membership, visit our [https://www.norwescon.org/help/ help desk page]. Once you successfully enter the event, help is most easily found at the Norwescon Help & Information Booth in the Arena.<br />
<br />
== Audio Tips and Tricks ==<br />
Convention attendees are able to interact with others in the Lounge and Arena. For some panels you may be able to raise your hand and ask questions via audio instead of using the Q&A feature. If you choose to interact with others the following audio tips and tricks may be helpful.<br />
<br />
'''Camera:''' To get the best from this, you should have lighting that is above and semi in front of you. Note the different images in the various tables and sessions. The closer to natural lighting is best.<br />
<br />
'''Audio:''' It’s best if you use a headset. If you can’t use a headset, headphones or earbuds will still make it easier for you to hear others and others to hear you. Turn off external noise sources, TV, stereo, etc. and try to keep other sounds to a minimum (like removing all cat toys from the cat room so your fur baby won’t play in the same room as you). And if there is too much noise due to external outside noises, you can mute yourself (or the Host will do that).<br />
<br />
'''Connection:''' The best result is to use a wired Network connection for audio and streaming. WiFi is OK if it’s really reliable and fast.<br />
<br />
'''Internet Browser:''' Recommended is Google Chrome – 79 or later, then MS Edge; current versions of Firefox and Brave also work. Other browsers will join in Light mode, where you can browse and watch live sessions but not interact in the social spaces.<br />
<br />
'''Physical setup:''' A desk / table for your computer / laptop; a desk chair, comfy chair, etc. For the performances, you can plug your computer / laptop into your TV and mirror it.<br />
<br />
''Remember to take breaks away from your computer, laptop, or device. And have fun!''<br />
<br />
=== If you don't have a computer . . . ===<br />
There are apps for iOS and Android but they do not allow you to interact via video. You can see any video but you cannot be seen by others. It is possible to force your tablet or smartphone to show the convention in desktop mode and access the video interaction features. If your preference is to attend events but not voice/video chat with others then the app for your device is the preferred method of attending the convention.<br />
<br />
== Home Page Features ==<br />
Outside of the Airmeet event everyone has access to the following home page features. The Schedule for all events is in Guidebook, just like in previous Norwescon’s! FYI, Guidebook doesn’t have any weblinks to Airmeet.<br />
<br />
=== Schedule ===<br />
Want to find out what is going on all weekend? Every panel, concert, game, and performance listed day by day for your convenience. Sessions are listed inside of Airmeet but Guidebook is the best way to find things other than sessions like scheduled games, meet-ups, artist demos, etc.<br />
<br />
=== Art Show ===<br />
The Norwescon art show features science fiction and fantasy artwork by artists local and far flung, led by our artist guest of honor, Sana Takeda! Browse through our art show to explore their work, and follow hyperlinks to purchase from your favorite artists through their websites. Many artists will be available for interaction at virtual booths within our virtual convention space.<br />
<br />
=== Club Tables ===<br />
Norwescon always offers space to local clubs, groups, conventions, and organizations that promote science, science fiction, fantasy, costuming, and other fannish pursuits. Check out the options for what other fannish fun you can find. Interaction is possible at virtual booths within the convention's virtual space.<br />
<br />
=== Dealers' Room ===<br />
Explore the finest fandom-related merchandise form our dealers with their vast array of collectibles, books, games, and other items. At our writers' row, allow authors to tempt you with their wordsmithing ways. Members may visit virtual tables to interact with dealers and authors within the convention's virtual space.<br />
<br />
=== Twitch ===<br />
A number of games and several event performances are being streamed to the public through our Twitch channel. Stop by, watch a show or a game, and hang out in the chat channel.<br />
<br />
== Entering the Convention ==<br />
Once you have clicked on the Enter Norwescon 43 button, you will land on a page that has features similar to the one below.<br />
<br />
[[File:Attendee_EventCard.png]]<br />
<br />
Click the '''Enter event button'''.<br />
<br />
=== Attendee Card ===<br />
This is a picture of an attendee profile card. It is what you will see the first time you enter the event. Designation may read Professional Title insted.<br />
<br />
[[File:Attendee_AttendeeCard.png]]<br />
<br />
The card shows you what was prefilled for you based on what you entered when you registered for Norwescon 43. <br />
If you already had an Airmeet account prior to being entered into the Norwescon Airmeet, your attendee profile will not be overwritten. You are encouraged to edit it to match other attendees. You'll be able to change it back at the next Airmeet you attend.<br />
<br />
==== PREFILLED FIELDS ====<br />
* Name (Badge Name) <br />
* Professional Title/Designation (Badge Type - Panelist, Guest of Honor, Attendee, Staff, etc.)<br />
* Organization (Norwescon)<br />
''NOTE: Please do not edit any of the fields in your profile that Norwescon has prefilled.''<br />
<br />
You can edit all other fields (City and Country) and add a photo or image. City and Country doesn’t have to be ‘filled in’ but Airmeet requires something to be populated. In the above scenario, I used dots. Note that there is a minimum / maximum number of characters you can use. <br />
<br />
If you want to use pronouns, please add them after you Name. This is the only exception to the direction not to edit your Name, Professional Title/Designation, and Organization.<br />
<br />
After clicking the Save button, you will see a message telling it’s processing then another message letting you know it’s done. If you choose not to click save, the changes aren’t saved.<br />
<br />
Your profile icon will have whatever photo, image, symbol you uploaded into your profile.<br />
NOTE: I’m a NASA Juno space craft Lego fan, which is where the image is from. 😊<br />
Remember when choosing something other than a photo of yourself to pick images that adhere to the [https://www.norwescon.org/con/memberships/policies-and-guidelines/code-of-conduct/ Code of Conduct]<br />
<br />
=== Test your setup ===<br />
The last thing that happens before you enter the convention proper is that you are given the opportunity to test your setup. You can take this opportunity to check to see how you look on camera and to test your speakers and microphone. Note: Airmeet will require that you opt in to sharing your camera and microphone every time you engage in an activity where this is possible (e.g. take a seat at a table, step onto a stage). Even if you do not intend to interact with others via your camera or microphone, we recommend that you test your audio connection at least once when you first enter to ensure that you can hear the audio during the sessions.<br />
<br />
[[File:Attendee_TestSetup.png]]<br />
<br />
Click the video icon, the mic icon. OR you can click the Test speaker and mic button. Make any adjustments needed for best audio.<br />
Note: I have hung a gray blanket behind me.<br />
<br />
== Reception ==<br />
The first page you see when arriving at the convention is the Reception page. <br />
<br />
[[File:Attendee_Reception.png]]<br />
<br />
Most of the text on the graphic will link you to convention information outside of Airmeet, the links will open in new tabs in your browser making it easy to come back to the convention by clicking the tab. The one exception is the Walkthrough box provided by Airmeet. This plays a video in a pop up that can be closed by clicking the X in the very light gray circle in the upper right when the video is open.<br />
* Schedule (Guidebook), a complete list of everything scheduled to take place during the convention including scheduled games & events not on stages<br />
* Program book, <br />
* Virtual Convention Tour, 15-minute video that walks you through the convention areas and menus<br />
* How to get help, link to the help page with live chat<br />
* Art Show, portion of the Norwescon website with artist information<br />
* Dealers, Norwescon website list of vendors with text and images<br />
* Clubs, Norwescon website list of clubs with text and images<br />
* Code of conduct, the document that covers appropriate interactions at Norwescon<br />
<br />
From reception you can:<br />
# Find and attend a Session (Panel) that takes place on a stage<br />
# Visit the Lounge (where tables are – i.e. Social space)<br />
# Explore the Arena (Info table, Dealers room, Gaming, Club tables, etc.)<br />
# Read and comment on the live convention wide Feed<br />
# View the list of people currently present at the event and direct message them<br />
# See any convention-wide alerts (reminders & announcements)<br />
# Exit the event by clicking on your profile (select exit from the menu of options)<br />
<br />
== Sessions ==<br />
The default view for this page is All Sessions.<br />
<br />
[[File:Attendee_Sessions.png]]<br />
<br />
On this page you can:<br />
# Filter the panel (session) list by those you have added to your schedule<br />
# Filter the list by a subject tag(s)<br />
# Toggle between days<br />
# Search for a specific panel using part of the title (or the whole title)<br />
#* Events which provide American Sign Language interpretation have [ASL] in the title.<br />
# Filter the list by upcoming, live, or completed<br />
# Join live sessions<br />
# Add sessions to your schedule<br />
#* NOTE: some events are only listed in Guidebook and will not be found here.<br />
<br />
=== Before a Session Begins ===<br />
It is possible to enter a session before it has officially begun (the host and panelists are backstage preparing to start). In such a case you will see a message that the session will begin/resume shortly. When the session begins to go live, you will see a yellow bar and numbered countdown across the bottom of the screen.<br />
<br />
[[File:Attendee_PreSession.png]]<br />
<br />
=== During a Panel / Session ===<br />
Attendees cannot speak during a session without being handed a microphone, they also cannot be seen on camera.<br />
<br />
[[File:Attendee_DuringSession.png]]<br />
<br />
On this page you can:<br />
# See who is on stage<br />
# See how long the session has been running and how many people are attending<br />
# Send emoji feedback about the presentation<br />
# Raise your hand to be handed a microphone and ask a question live on stage<br />
# Turn on/off closed captioning<br />
# Adjust your video feed to a lower resolution or turn off the video all together to save on bandwidth<br />
# Text chat with everyone<br />
# Ask a question to be answered by the panelists (yellow dot means there is an unanswered question)<br />
# Participate in a poll<br />
# See the profiles of everyone attending (new tab)<br />
<br />
==== Screen sharing menu ====<br />
Panelists may choose to provide information using screen sharing.<br />
<br />
[[File:Attendee_EnterFullscreen.png]]<br />
<br />
You can make it full screen to see it better. Click the four arrow box to do this.<br />
<br />
[[File:Attendee_FullscreenMenu.png]]<br />
<br />
# To exit full screen view, click on the two arrow box. <br />
# To see chat, Q&A, and polls in full screen view. Minimize the speaker videos.<br />
<br />
'''Note:''' Screens can also be shared at tables (lounge & arena) the tool will function the same way there.<br />
<br />
==== Chat Details ====<br />
Posting in chat shares your avatar, name, membership type (aka professional title/designation), and Organization (Norwescon). This is true regardless of where you post to chat.<br />
<br />
[[File:Attendee_InSessionChat.png]]<br />
<br />
A yellow dot means there is something unread. In the image below there is an unread direct message waiting for me. Whenever there is a yellow dot by people that means you have a direct message.<br />
<br />
[[File:Attendee_DirectMessageWaiting.png]]<br />
<br />
Click the people button to see who has direct messaged you. You will be able to see the first several words of their message and choose to open it to read the remainder or not. Click the message to read it.<br />
<br />
[[File:Attendee_DirectMessag.png]]<br />
<br />
== Lounge ==<br />
This is a social space for all Norwescon attendees. ''It is only accessible in desktop mode.''<br />
<br />
[[File:Attendee_Lounge.png|600px]]<br />
<br />
Think of it as stopping in the hallway to talk to people you know, sitting down in Seaports to have a drink with friends, etc. You can arrange to meet a group of people at a a table in the lounge at any point during the convention to have a chat (voice/video/text). Each table has a maximum of 8 chairs. To join a table, click on an open chair. Your Personal Icon will appear on a chair. Other attendees can see this and choose to join you. Once the table has the maximum people occupying the table, it’s full and no one else can join it.<br />
<br />
[[File:Attendee_LoungeTableSolo.png]] <br />
<br />
If you're the only one at a table there's not much to see.<br />
<br />
=== Table Interactions ===<br />
When you first arrive at a table with others (not shown) you will always enter with your camera and microphone off even if you just had them on at another table or on stage. Airmeet's default setting for any situation where you have the ability to share your camera and microphone is to have these devices turned off. Devices that are off have a red box around them and a diagonal strikethrough on the image.<br />
<br />
[[File:Attendee_LoungeTableMenus.png]]<br />
<br />
# Video, enable/disable your video feed<br />
# Microphone, enable/disable your audio feed<br />
# Share your screen with others at the table<br />
# Change the layout (view) of the tabl.<br />
# Table chat, private with the people at the table<br />
# Settings, adjust your camera and microphone<br />
# Leave table to go somewhere else (you may also click on another table or a menu item at the top of the page to leave)<br />
<br />
== Arena ==<br />
The arena is where the The Official Norwescon booth, Con Services including Help Desk, Info desk, Dealers, Norwescon Games, Little Free Library, Club tables, Artists, BIPOC Safer Space, LGBTQI Safer Space, Quiet Room, etc. are located. The first booth in the arena is Norwescon Help & Information, this is where you can find friendly faces to assist you. There is some operability with arena spaces on the iOS and Android apps. A computer with a supported browser (chrome preferred) along with a microphone and camera are required for full feature access. <br />
<br />
[[File:Attendee_ArenaPage.png|600px]]<br />
<br />
# Filter the booths by a tag or tags<br />
# Search for a booth by a portion of the booth/person name<br />
# Use the interior scroll bar to scroll down to see everything<br />
<br />
=== Booth Interior ===<br />
<br />
[[File:Attendee_ArenaBoothInterior.png|600px]]<br />
<br />
# Resources are links that will open outside of Airmeet in a new browser tab<br />
# Register Interest opens a pop up allowing you to send an email to the booth host (see below)<br />
# Links to the associated social media accounts for the booth<br />
# A host is at the Help Desk table in this picture, they show up in the upper right corner<br />
# Join a table to connect with people at that table by clicking an empty seat or the word join<br />
<br />
==== Register Interest Email ====<br />
The email address you provide gets added to a list of emails that is provided to the booth host ''after the convention is over''.<br />
<br />
[[File:Attendee_AreaBoothRegisterInterest.png|200px]] <br />
<br />
The button changes to request sent <br />
<br />
[[File:Attendee_AreaBoothRequestSEnt.png|100px]]<br />
<br />
=== Interactions ===<br />
There are 6 tables in the booth, with a maximum of 8 people per table, you can move between tables by clicking on different tables. <br />
For information on how to interact at tables, see the [[Airmeet_Attendee_Guide#Table_Interactions|lounge section]].</div>Felicehttps://wiki.norwescon.org/index.php?title=Airmeet_Attendee_Guide&diff=470Airmeet Attendee Guide2021-03-30T02:07:47Z<p>Felice: /* Audio Tips and Tricks */</p>
<hr />
<div>Norwescon 43 is virtual and being presented in Airmeet. You will enter the convention from a button on the home page using the email address you registered with. When the convention is available you'll see a home page that looks something like this.<br />
<br />
[[File:Attendee_NWCHomePage.png]]<br />
<br />
As with an in-person convention: If you break the Norwescon Code of Conduct, you could be removed from the event and won’t be able to return. Click the link to read it: https://www.norwescon.org/con/memberships/policies-and-guidelines/code-of-conduct/<br />
<br />
The below information is designed to supplement the general Airmeet help documentation and provide information specific to Norwescon. For assistance with accessing the convention or purchasing a membership, visit our [https://www.norwescon.org/help/ help desk page]. Once you successfully enter the event, help is most easily found at the Norwescon Help & Information Booth in the Arena.<br />
<br />
== Audio Tips and Tricks ==<br />
Convention attendees are able to interact with others in the Lounge and Arena. For some panels you may be able to raise your hand and ask questions via audio instead of using the Q&A feature. If you choose to interact with others the following audio tips and tricks may be helpful.<br />
<br />
'''Camera:''' To get the best from this, you should have lighting that is above and semi in front of you. Note the different images in the various tables and sessions. The closer to natural lighting is best.<br />
<br />
'''Audio:''' It’s best if you use a headset. If you can’t use a headset, headphones or earbuds will still make it easier for you to hear others and others to hear you. Turn off external noise sources, TV, stereo, etc. and try to keep other sounds to a minimum (like removing all cat toys from the cat room so your fur baby won’t play in the same room as you). And if there is too much noise due to external outside noises, you can mute yourself (or the Host will do that).<br />
<br />
'''Connection:''' The best result is to use a wired Network connection for audio and streaming. WiFi is OK if it’s really reliable and fast.<br />
<br />
'''Internet Browser:''' Recommended is Google Chrome – 79 or later, then MS Edge; current versions of Firefox and Brave also work. Other browsers will join in Light mode, where you can browse and watch live sessions but not interact in the social spaces.<br />
<br />
'''Physical setup:''' A desk / table for your computer / laptop; a desk chair, comfy chair, etc. For the performances, you can plug your computer / laptop into your TV and mirror it.<br />
<br />
''Remember to take breaks away from your computer, laptop, or device. And have fun!''<br />
<br />
=== If you don't have a computer . . . ===<br />
There are apps for iOS and Android but they do not allow you to interact via video. You can see any video but you cannot be seen by others. It is possible to force your tablet or smartphone to show the convention in desktop mode and access the video interaction features. If your preference is to attend events but not voice/video chat with others then the app for your device is the preferred method of attending the convention.<br />
<br />
== Home Page Features ==<br />
Outside of the Airmeet event everyone has access to the following home page features. The Schedule for all events is in Guidebook, just like in previous Norwescon’s! FYI, Guidebook doesn’t have any weblinks to Airmeet.<br />
<br />
=== Schedule ===<br />
Want to find out what is going on all weekend? Every panel, concert, game, and performance listed day by day for your convenience. Sessions are listed inside of Airmeet but Guidebook is the best way to find things other than sessions.<br />
<br />
=== Art Show ===<br />
The Norwescon art show features science fiction and fantasy artwork by artists local and far flung, led by our artist guest of honor, Sana Takeda! Browse through our art show to explore their work, and follow hyperlinks to purchase from your favorite artists through their websites. Many artists will be available for interaction at virtual booths within our virtual convention space.<br />
<br />
=== Club Tables ===<br />
Norwescon always offers space to local clubs, groups, conventions, and organizations that promote science, science fiction, fantasy, costuming, and other fannish pursuits. Check out the options for what other fannish fun you can find. Interaction is possible at virtual booths within the convention's virtual space.<br />
<br />
=== Dealers' Room ===<br />
Explore the finest fandom-related merchandise form our dealers with their vast array of collectibles, books, games, and other items. At our writers' row, allow authors to tempt you with their wordsmithing ways. Members may visit virtual tables to interact with dealers and authors within the convention's virtual space.<br />
<br />
=== Twitch ===<br />
A number of games and several event performances are being streamed to the public through our Twitch channel. Stop by, watch a show or a game, and hang out in the chat channel.<br />
<br />
== Entering the Convention ==<br />
Once you have clicked on the Enter Norwescon 43 button, you will land on a page that has features similar to the one below.<br />
<br />
[[File:Attendee_EventCard.png]]<br />
<br />
Click the '''Enter event button'''.<br />
<br />
=== Attendee Card ===<br />
This is a picture of an attendee profile card. It is what you will see the first time you enter the event. Designation may read Professional Title insted.<br />
<br />
[[File:Attendee_AttendeeCard.png]]<br />
<br />
The card shows you what was prefilled for you based on what you entered when you registered for Norwescon 43. <br />
If you already had an Airmeet account prior to being entered into the Norwescon Airmeet, your attendee profile will not be overwritten. You are encouraged to edit it to match other attendees. You'll be able to change it back at the next Airmeet you attend.<br />
<br />
==== PREFILLED FIELDS ====<br />
* Name (Badge Name) <br />
* Professional Title/Designation (Badge Type - Panelist, Guest of Honor, Attendee, Staff, etc.)<br />
* Organization (Norwescon)<br />
''NOTE: Please do not edit any of the fields in your profile that Norwescon has prefilled.''<br />
<br />
You can edit all other fields (City and Country) and add a photo or image. City and Country doesn’t have to be ‘filled in’ but Airmeet requires something to be populated. In the above scenario, I used dots. Note that there is a minimum / maximum number of characters you can use. <br />
<br />
If you want to use pronouns, please add them after you Name. This is the only exception to the direction not to edit your Name, Professional Title/Designation, and Organization.<br />
<br />
After clicking the Save button, you will see a message telling it’s processing then another message letting you know it’s done. If you choose not to click save, the changes aren’t saved.<br />
<br />
Your profile icon will have whatever photo, image, symbol you uploaded into your profile.<br />
NOTE: I’m a NASA Juno space craft Lego fan, which is where the image is from. 😊<br />
Remember when choosing something other than a photo of yourself to pick images that adhere to the [https://www.norwescon.org/con/memberships/policies-and-guidelines/code-of-conduct/ Code of Conduct]<br />
<br />
=== Test your setup ===<br />
The last thing that happens before you enter the convention proper is that you are given the opportunity to test your setup. You can take this opportunity to check to see how you look on camera and to test your speakers and microphone. Note: Airmeet will require that you opt in to sharing your camera and microphone every time you engage in an activity where this is possible (e.g. take a seat at a table, step onto a stage). Even if you do not intend to interact with others via your camera or microphone, we recommend that you test your audio connection at least once when you first enter to ensure that you can hear the audio during the sessions.<br />
<br />
[[File:Attendee_TestSetup.png]]<br />
<br />
Click the video icon, the mic icon. OR you can click the Test speaker and mic button. Make any adjustments needed for best audio.<br />
Note: I have hung a gray blanket behind me.<br />
<br />
== Reception ==<br />
The first page you see when arriving at the convention is the Reception page. <br />
<br />
[[File:Attendee_Reception.png]]<br />
<br />
Most of the text on the graphic will link you to convention information outside of Airmeet, the links will open in new tabs in your browser making it easy to come back to the convention by clicking the tab. The one exception is the Walkthrough box provided by Airmeet. This plays a video in a pop up that can be closed by clicking the X in the very light gray circle in the upper right when the video is open.<br />
* Schedule (Guidebook), a complete list of everything scheduled to take place during the convention including scheduled games & events not on stages<br />
* Program book, <br />
* Virtual Convention Tour, 15-minute video that walks you through the convention areas and menus<br />
* How to get help, link to the help page with live chat<br />
* Art Show, portion of the Norwescon website with artist information<br />
* Dealers, Norwescon website list of vendors with text and images<br />
* Clubs, Norwescon website list of clubs with text and images<br />
* Code of conduct, the document that covers appropriate interactions at Norwescon<br />
<br />
From reception you can:<br />
# Find and attend a Session (Panel) that takes place on a stage<br />
# Visit the Lounge (where tables are – i.e. Social space)<br />
# Explore the Arena (Info table, Dealers room, Gaming, Club tables, etc.)<br />
# Read and comment on the live convention wide Feed<br />
# View the list of people currently present at the event and direct message them<br />
# See any convention-wide alerts (reminders & announcements)<br />
# Exit the event by clicking on your profile (select exit from the menu of options)<br />
<br />
== Sessions ==<br />
The default view for this page is All Sessions.<br />
<br />
[[File:Attendee_Sessions.png]]<br />
<br />
On this page you can:<br />
# Filter the panel (session) list by those you have added to your schedule<br />
# Filter the list by a subject tag(s)<br />
# Toggle between days<br />
# Search for a specific panel using part of the title (or the whole title)<br />
#* Events which provide American Sign Language interpretation have [ASL] in the title.<br />
# Filter the list by upcoming, live, or completed<br />
# Join live sessions<br />
# Add sessions to your schedule<br />
#* NOTE: some events are only listed in Guidebook and will not be found here.<br />
<br />
=== Before a Session Begins ===<br />
It is possible to enter a session before it has officially begun (the host and panelists are backstage preparing to start). In such a case you will see a message that the session will begin/resume shortly. When the session begins to go live, you will see a yellow bar and numbered countdown across the bottom of the screen.<br />
<br />
[[File:Attendee_PreSession.png]]<br />
<br />
=== During a Panel / Session ===<br />
Attendees cannot speak during a session without being handed a microphone, they also cannot be seen on camera.<br />
<br />
[[File:Attendee_DuringSession.png]]<br />
<br />
On this page you can:<br />
# See who is on stage<br />
# See how long the session has been running and how many people are attending<br />
# Send emoji feedback about the presentation<br />
# Raise your hand to be handed a microphone and ask a question live on stage<br />
# Turn on/off closed captioning<br />
# Adjust your video feed to a lower resolution or turn off the video all together to save on bandwidth<br />
# Text chat with everyone<br />
# Ask a question to be answered by the panelists (yellow dot means there is an unanswered question)<br />
# Participate in a poll<br />
# See the profiles of everyone attending (new tab)<br />
<br />
==== Screen sharing menu ====<br />
Panelists may choose to provide information using screen sharing.<br />
<br />
[[File:Attendee_EnterFullscreen.png]]<br />
<br />
You can make it full screen to see it better. Click the four arrow box to do this.<br />
<br />
[[File:Attendee_FullscreenMenu.png]]<br />
<br />
# To exit full screen view, click on the two arrow box. <br />
# To see chat, Q&A, and polls in full screen view. Minimize the speaker videos.<br />
<br />
'''Note:''' Screens can also be shared at tables (lounge & arena) the tool will function the same way there.<br />
<br />
==== Chat Details ====<br />
Posting in chat shares your avatar, name, membership type (aka professional title/designation), and Organization (Norwescon). This is true regardless of where you post to chat.<br />
<br />
[[File:Attendee_InSessionChat.png]]<br />
<br />
A yellow dot means there is something unread. In the image below there is an unread direct message waiting for me. Whenever there is a yellow dot by people that means you have a direct message.<br />
<br />
[[File:Attendee_DirectMessageWaiting.png]]<br />
<br />
Click the people button to see who has direct messaged you. You will be able to see the first several words of their message and choose to open it to read the remainder or not. Click the message to read it.<br />
<br />
[[File:Attendee_DirectMessag.png]]<br />
<br />
== Lounge ==<br />
This is a social space for all Norwescon attendees. ''It is only accessible in desktop mode.''<br />
<br />
[[File:Attendee_Lounge.png|600px]]<br />
<br />
Think of it as stopping in the hallway to talk to people you know, sitting down in Seaports to have a drink with friends, etc. You can arrange to meet a group of people at a a table in the lounge at any point during the convention to have a chat (voice/video/text). Each table has a maximum of 8 chairs. To join a table, click on an open chair. Your Personal Icon will appear on a chair. Other attendees can see this and choose to join you. Once the table has the maximum people occupying the table, it’s full and no one else can join it.<br />
<br />
[[File:Attendee_LoungeTableSolo.png]] <br />
<br />
If you're the only one at a table there's not much to see.<br />
<br />
=== Table Interactions ===<br />
When you first arrive at a table with others (not shown) you will always enter with your camera and microphone off even if you just had them on at another table or on stage. Airmeet's default setting for any situation where you have the ability to share your camera and microphone is to have these devices turned off. Devices that are off have a red box around them and a diagonal strikethrough on the image.<br />
<br />
[[File:Attendee_LoungeTableMenus.png]]<br />
<br />
# Video, enable/disable your video feed<br />
# Microphone, enable/disable your audio feed<br />
# Share your screen with others at the table<br />
# Change the layout (view) of the tabl.<br />
# Table chat, private with the people at the table<br />
# Settings, adjust your camera and microphone<br />
# Leave table to go somewhere else (you may also click on another table or a menu item at the top of the page to leave)<br />
<br />
== Arena ==<br />
The arena is where the The Official Norwescon booth, Con Services including Help Desk, Info desk, Dealers, Norwescon Games, Little Free Library, Club tables, Artists, BIPOC Safer Space, LGBTQI Safer Space, Quiet Room, etc. are located. The first booth in the arena is Norwescon Help & Information, this is where you can find friendly faces to assist you. There is some operability with arena spaces on the iOS and Android apps. A computer with a supported browser (chrome preferred) along with a microphone and camera are required for full feature access. <br />
<br />
[[File:Attendee_ArenaPage.png|600px]]<br />
<br />
# Filter the booths by a tag or tags<br />
# Search for a booth by a portion of the booth/person name<br />
# Use the interior scroll bar to scroll down to see everything<br />
<br />
=== Booth Interior ===<br />
<br />
[[File:Attendee_ArenaBoothInterior.png|600px]]<br />
<br />
# Resources are links that will open outside of Airmeet in a new browser tab<br />
# Register Interest opens a pop up allowing you to send an email to the booth host (see below)<br />
# Links to the associated social media accounts for the booth<br />
# A host is at the Help Desk table in this picture, they show up in the upper right corner<br />
# Join a table to connect with people at that table by clicking an empty seat or the word join<br />
<br />
==== Register Interest Email ====<br />
The email address you provide gets added to a list of emails that is provided to the booth host ''after the convention is over''.<br />
<br />
[[File:Attendee_AreaBoothRegisterInterest.png|200px]] <br />
<br />
The button changes to request sent <br />
<br />
[[File:Attendee_AreaBoothRequestSEnt.png|100px]]<br />
<br />
=== Interactions ===<br />
There are 6 tables in the booth, with a maximum of 8 people per table, you can move between tables by clicking on different tables. <br />
For information on how to interact at tables, see the [[Airmeet_Attendee_Guide#Table_Interactions|lounge section]].</div>Felicehttps://wiki.norwescon.org/index.php?title=Airmeet_Attendee_Guide&diff=469Airmeet Attendee Guide2021-03-30T02:06:23Z<p>Felice: </p>
<hr />
<div>Norwescon 43 is virtual and being presented in Airmeet. You will enter the convention from a button on the home page using the email address you registered with. When the convention is available you'll see a home page that looks something like this.<br />
<br />
[[File:Attendee_NWCHomePage.png]]<br />
<br />
As with an in-person convention: If you break the Norwescon Code of Conduct, you could be removed from the event and won’t be able to return. Click the link to read it: https://www.norwescon.org/con/memberships/policies-and-guidelines/code-of-conduct/<br />
<br />
The below information is designed to supplement the general Airmeet help documentation and provide information specific to Norwescon. For assistance with accessing the convention or purchasing a membership, visit our [https://www.norwescon.org/help/ help desk page]. Once you successfully enter the event, help is most easily found at the Norwescon Help & Information Booth in the Arena.<br />
<br />
== Audio Tips and Tricks ==<br />
Convention attendees are able to interact with others in the Lounge and Arena. For some panels you may be able to raise your hand and ask questions via audio instead of using the Q&A feature. If you choose to interact with others the following audio tips and tricks may be helpful.<br />
<br />
'''Camera:''' To get the best from this, you should have lighting that is above and semi in front of you. Note the different images in the various tables and sessions. The closer to natural lighting is best.<br />
NOTE: I tested this and found that sitting in the cat’s room had the best lighting effect for me.<br />
<br />
'''Audio:''' It’s best if you use a headset. If you can’t use a headset, headphones or earbuds will still make it easier for you to hear others and others to hear you. Turn off external noise sources, TV, stereo, etc. and try to keep other sounds to a minimum (like removing all cat toys from the cat room so your fur baby won’t play in the same room as you). And if there is too much noise due to external outside noises, you can mute yourself (or the Host will do that).<br />
<br />
'''Connection:''' The best result is to use a wired Network connection for audio and streaming. WiFi is OK if it’s really reliable and fast.<br />
<br />
'''Internet Browser:''' Recommended is Google Chrome – 79 or later, then MS Edge; current versions of Firefox and Brave also work. Other browsers will join in Light mode, where you can browse and watch live sessions but not interact in the social spaces.<br />
<br />
'''Physical setup:''' A desk / table for your computer / laptop; a desk chair, comfy chair, etc. For the performances, you can plug your computer / laptop into your TV and mirror it.<br />
<br />
''Remember to take breaks away from your computer, laptop, or device. And have fun!''<br />
<br />
=== If you don't have a computer . . . ===<br />
There are apps for iOS and Android but they do not allow you to interact via video. You can see any video but you cannot be seen by others. It is possible to force your tablet or smartphone to show the convention in desktop mode and access the video interaction features. If your preference is to attend events but not voice/video chat with others then the app for your device is the preferred method of attending the convention.<br />
<br />
== Home Page Features ==<br />
Outside of the Airmeet event everyone has access to the following home page features. The Schedule for all events is in Guidebook, just like in previous Norwescon’s! FYI, Guidebook doesn’t have any weblinks to Airmeet.<br />
<br />
=== Schedule ===<br />
Want to find out what is going on all weekend? Every panel, concert, game, and performance listed day by day for your convenience. Sessions are listed inside of Airmeet but Guidebook is the best way to find things other than sessions.<br />
<br />
=== Art Show ===<br />
The Norwescon art show features science fiction and fantasy artwork by artists local and far flung, led by our artist guest of honor, Sana Takeda! Browse through our art show to explore their work, and follow hyperlinks to purchase from your favorite artists through their websites. Many artists will be available for interaction at virtual booths within our virtual convention space.<br />
<br />
=== Club Tables ===<br />
Norwescon always offers space to local clubs, groups, conventions, and organizations that promote science, science fiction, fantasy, costuming, and other fannish pursuits. Check out the options for what other fannish fun you can find. Interaction is possible at virtual booths within the convention's virtual space.<br />
<br />
=== Dealers' Room ===<br />
Explore the finest fandom-related merchandise form our dealers with their vast array of collectibles, books, games, and other items. At our writers' row, allow authors to tempt you with their wordsmithing ways. Members may visit virtual tables to interact with dealers and authors within the convention's virtual space.<br />
<br />
=== Twitch ===<br />
A number of games and several event performances are being streamed to the public through our Twitch channel. Stop by, watch a show or a game, and hang out in the chat channel.<br />
<br />
== Entering the Convention ==<br />
Once you have clicked on the Enter Norwescon 43 button, you will land on a page that has features similar to the one below.<br />
<br />
[[File:Attendee_EventCard.png]]<br />
<br />
Click the '''Enter event button'''.<br />
<br />
=== Attendee Card ===<br />
This is a picture of an attendee profile card. It is what you will see the first time you enter the event. Designation may read Professional Title insted.<br />
<br />
[[File:Attendee_AttendeeCard.png]]<br />
<br />
The card shows you what was prefilled for you based on what you entered when you registered for Norwescon 43. <br />
If you already had an Airmeet account prior to being entered into the Norwescon Airmeet, your attendee profile will not be overwritten. You are encouraged to edit it to match other attendees. You'll be able to change it back at the next Airmeet you attend.<br />
<br />
==== PREFILLED FIELDS ====<br />
* Name (Badge Name) <br />
* Professional Title/Designation (Badge Type - Panelist, Guest of Honor, Attendee, Staff, etc.)<br />
* Organization (Norwescon)<br />
''NOTE: Please do not edit any of the fields in your profile that Norwescon has prefilled.''<br />
<br />
You can edit all other fields (City and Country) and add a photo or image. City and Country doesn’t have to be ‘filled in’ but Airmeet requires something to be populated. In the above scenario, I used dots. Note that there is a minimum / maximum number of characters you can use. <br />
<br />
If you want to use pronouns, please add them after you Name. This is the only exception to the direction not to edit your Name, Professional Title/Designation, and Organization.<br />
<br />
After clicking the Save button, you will see a message telling it’s processing then another message letting you know it’s done. If you choose not to click save, the changes aren’t saved.<br />
<br />
Your profile icon will have whatever photo, image, symbol you uploaded into your profile.<br />
NOTE: I’m a NASA Juno space craft Lego fan, which is where the image is from. 😊<br />
Remember when choosing something other than a photo of yourself to pick images that adhere to the [https://www.norwescon.org/con/memberships/policies-and-guidelines/code-of-conduct/ Code of Conduct]<br />
<br />
=== Test your setup ===<br />
The last thing that happens before you enter the convention proper is that you are given the opportunity to test your setup. You can take this opportunity to check to see how you look on camera and to test your speakers and microphone. Note: Airmeet will require that you opt in to sharing your camera and microphone every time you engage in an activity where this is possible (e.g. take a seat at a table, step onto a stage). Even if you do not intend to interact with others via your camera or microphone, we recommend that you test your audio connection at least once when you first enter to ensure that you can hear the audio during the sessions.<br />
<br />
[[File:Attendee_TestSetup.png]]<br />
<br />
Click the video icon, the mic icon. OR you can click the Test speaker and mic button. Make any adjustments needed for best audio.<br />
Note: I have hung a gray blanket behind me.<br />
<br />
== Reception ==<br />
The first page you see when arriving at the convention is the Reception page. <br />
<br />
[[File:Attendee_Reception.png]]<br />
<br />
Most of the text on the graphic will link you to convention information outside of Airmeet, the links will open in new tabs in your browser making it easy to come back to the convention by clicking the tab. The one exception is the Walkthrough box provided by Airmeet. This plays a video in a pop up that can be closed by clicking the X in the very light gray circle in the upper right when the video is open.<br />
* Schedule (Guidebook), a complete list of everything scheduled to take place during the convention including scheduled games & events not on stages<br />
* Program book, <br />
* Virtual Convention Tour, 15-minute video that walks you through the convention areas and menus<br />
* How to get help, link to the help page with live chat<br />
* Art Show, portion of the Norwescon website with artist information<br />
* Dealers, Norwescon website list of vendors with text and images<br />
* Clubs, Norwescon website list of clubs with text and images<br />
* Code of conduct, the document that covers appropriate interactions at Norwescon<br />
<br />
From reception you can:<br />
# Find and attend a Session (Panel) that takes place on a stage<br />
# Visit the Lounge (where tables are – i.e. Social space)<br />
# Explore the Arena (Info table, Dealers room, Gaming, Club tables, etc.)<br />
# Read and comment on the live convention wide Feed<br />
# View the list of people currently present at the event and direct message them<br />
# See any convention-wide alerts (reminders & announcements)<br />
# Exit the event by clicking on your profile (select exit from the menu of options)<br />
<br />
== Sessions ==<br />
The default view for this page is All Sessions.<br />
<br />
[[File:Attendee_Sessions.png]]<br />
<br />
On this page you can:<br />
# Filter the panel (session) list by those you have added to your schedule<br />
# Filter the list by a subject tag(s)<br />
# Toggle between days<br />
# Search for a specific panel using part of the title (or the whole title)<br />
#* Events which provide American Sign Language interpretation have [ASL] in the title.<br />
# Filter the list by upcoming, live, or completed<br />
# Join live sessions<br />
# Add sessions to your schedule<br />
#* NOTE: some events are only listed in Guidebook and will not be found here.<br />
<br />
=== Before a Session Begins ===<br />
It is possible to enter a session before it has officially begun (the host and panelists are backstage preparing to start). In such a case you will see a message that the session will begin/resume shortly. When the session begins to go live, you will see a yellow bar and numbered countdown across the bottom of the screen.<br />
<br />
[[File:Attendee_PreSession.png]]<br />
<br />
=== During a Panel / Session ===<br />
Attendees cannot speak during a session without being handed a microphone, they also cannot be seen on camera.<br />
<br />
[[File:Attendee_DuringSession.png]]<br />
<br />
On this page you can:<br />
# See who is on stage<br />
# See how long the session has been running and how many people are attending<br />
# Send emoji feedback about the presentation<br />
# Raise your hand to be handed a microphone and ask a question live on stage<br />
# Turn on/off closed captioning<br />
# Adjust your video feed to a lower resolution or turn off the video all together to save on bandwidth<br />
# Text chat with everyone<br />
# Ask a question to be answered by the panelists (yellow dot means there is an unanswered question)<br />
# Participate in a poll<br />
# See the profiles of everyone attending (new tab)<br />
<br />
==== Screen sharing menu ====<br />
Panelists may choose to provide information using screen sharing.<br />
<br />
[[File:Attendee_EnterFullscreen.png]]<br />
<br />
You can make it full screen to see it better. Click the four arrow box to do this.<br />
<br />
[[File:Attendee_FullscreenMenu.png]]<br />
<br />
# To exit full screen view, click on the two arrow box. <br />
# To see chat, Q&A, and polls in full screen view. Minimize the speaker videos.<br />
<br />
'''Note:''' Screens can also be shared at tables (lounge & arena) the tool will function the same way there.<br />
<br />
==== Chat Details ====<br />
Posting in chat shares your avatar, name, membership type (aka professional title/designation), and Organization (Norwescon). This is true regardless of where you post to chat.<br />
<br />
[[File:Attendee_InSessionChat.png]]<br />
<br />
A yellow dot means there is something unread. In the image below there is an unread direct message waiting for me. Whenever there is a yellow dot by people that means you have a direct message.<br />
<br />
[[File:Attendee_DirectMessageWaiting.png]]<br />
<br />
Click the people button to see who has direct messaged you. You will be able to see the first several words of their message and choose to open it to read the remainder or not. Click the message to read it.<br />
<br />
[[File:Attendee_DirectMessag.png]]<br />
<br />
== Lounge ==<br />
This is a social space for all Norwescon attendees. ''It is only accessible in desktop mode.''<br />
<br />
[[File:Attendee_Lounge.png|600px]]<br />
<br />
Think of it as stopping in the hallway to talk to people you know, sitting down in Seaports to have a drink with friends, etc. You can arrange to meet a group of people at a a table in the lounge at any point during the convention to have a chat (voice/video/text). Each table has a maximum of 8 chairs. To join a table, click on an open chair. Your Personal Icon will appear on a chair. Other attendees can see this and choose to join you. Once the table has the maximum people occupying the table, it’s full and no one else can join it.<br />
<br />
[[File:Attendee_LoungeTableSolo.png]] <br />
<br />
If you're the only one at a table there's not much to see.<br />
<br />
=== Table Interactions ===<br />
When you first arrive at a table with others (not shown) you will always enter with your camera and microphone off even if you just had them on at another table or on stage. Airmeet's default setting for any situation where you have the ability to share your camera and microphone is to have these devices turned off. Devices that are off have a red box around them and a diagonal strikethrough on the image.<br />
<br />
[[File:Attendee_LoungeTableMenus.png]]<br />
<br />
# Video, enable/disable your video feed<br />
# Microphone, enable/disable your audio feed<br />
# Share your screen with others at the table<br />
# Change the layout (view) of the tabl.<br />
# Table chat, private with the people at the table<br />
# Settings, adjust your camera and microphone<br />
# Leave table to go somewhere else (you may also click on another table or a menu item at the top of the page to leave)<br />
<br />
== Arena ==<br />
The arena is where the The Official Norwescon booth, Con Services including Help Desk, Info desk, Dealers, Norwescon Games, Little Free Library, Club tables, Artists, BIPOC Safer Space, LGBTQI Safer Space, Quiet Room, etc. are located. The first booth in the arena is Norwescon Help & Information, this is where you can find friendly faces to assist you. There is some operability with arena spaces on the iOS and Android apps. A computer with a supported browser (chrome preferred) along with a microphone and camera are required for full feature access. <br />
<br />
[[File:Attendee_ArenaPage.png|600px]]<br />
<br />
# Filter the booths by a tag or tags<br />
# Search for a booth by a portion of the booth/person name<br />
# Use the interior scroll bar to scroll down to see everything<br />
<br />
=== Booth Interior ===<br />
<br />
[[File:Attendee_ArenaBoothInterior.png|600px]]<br />
<br />
# Resources are links that will open outside of Airmeet in a new browser tab<br />
# Register Interest opens a pop up allowing you to send an email to the booth host (see below)<br />
# Links to the associated social media accounts for the booth<br />
# A host is at the Help Desk table in this picture, they show up in the upper right corner<br />
# Join a table to connect with people at that table by clicking an empty seat or the word join<br />
<br />
==== Register Interest Email ====<br />
The email address you provide gets added to a list of emails that is provided to the booth host ''after the convention is over''.<br />
<br />
[[File:Attendee_AreaBoothRegisterInterest.png|200px]] <br />
<br />
The button changes to request sent <br />
<br />
[[File:Attendee_AreaBoothRequestSEnt.png|100px]]<br />
<br />
=== Interactions ===<br />
There are 6 tables in the booth, with a maximum of 8 people per table, you can move between tables by clicking on different tables. <br />
For information on how to interact at tables, see the [[Airmeet_Attendee_Guide#Table_Interactions|lounge section]].</div>Felicehttps://wiki.norwescon.org/index.php?title=Airmeet_Attendee_Guide&diff=468Airmeet Attendee Guide2021-03-30T02:05:13Z<p>Felice: /* Reception */</p>
<hr />
<div>Norwescon 43 is virtual and being presented in Airmeet. You will enter the convention from a button on the home page using the email address you registered with. When the convention is available you'll see a home page that looks something like this.<br />
<br />
[[File:Attendee_NWCHomePage.png]]<br />
<br />
As with an in-person convention: If you break the Norwescon Code of Conduct, you could be removed from the event and won’t be able to return. Click the link to read it: https://www.norwescon.org/con/memberships/policies-and-guidelines/code-of-conduct/<br />
<br />
The below information is designed to supplement the general Airmeet help documentation and provide information specific to Norwescon. For assistance with accessing the convention or purchasing a membership, visit our [https://www.norwescon.org/help/ help desk page]. Once you successfully enter the event, help is most easily found at the Norwescon Help & Information Booth in the Arena.<br />
<br />
== Audio Tips and Tricks ==<br />
Convention attendees are able to interact with others in the Lounge and Arena. For some panels you may be able to raise your hand and ask questions via audio instead of using the Q&A feature. If you choose to interact with others the following audio tips and tricks may be helpful.<br />
<br />
'''Camera:''' To get the best from this, you should have lighting that is above and semi in front of you. Note the different images in the various tables and sessions. The closer to natural lighting is best.<br />
NOTE: I tested this and found that sitting in the cat’s room had the best lighting effect for me.<br />
<br />
'''Audio:''' It’s best if you use a headset. If you can’t use a headset, headphones or earbuds will still make it easier for you to hear others and others to hear you. Turn off external noise sources, TV, stereo, etc. and try to keep other sounds to a minimum (like removing all cat toys from the cat room so your fur baby won’t play in the same room as you). And if there is too much noise due to external outside noises, you can mute yourself (or the Host will do that).<br />
<br />
'''Connection:''' The best result is to use a wired Network connection for audio and streaming. WiFi is OK if it’s really reliable and fast.<br />
<br />
'''Internet Browser:''' Recommended is Google Chrome – 79 or later, then MS Edge; current versions of Firefox and Brave also work. Other browsers will join in Light mode, where you can browse and watch live sessions but not interact in the social spaces.<br />
<br />
'''Physical setup:''' A desk / table for your computer / laptop; a desk chair, comfy chair, etc. For the performances, you can plug your computer / laptop into your TV and mirror it.<br />
<br />
''Remember to take breaks away from your computer, laptop, or device. And have fun!''<br />
<br />
=== If you don't have a computer . . . ===<br />
There are apps for iOS and Android but they do not allow you to interact via video. You can see any video but you cannot be seen by others. It is possible to force your tablet or smartphone to show the convention in desktop mode and access the video interaction features. If your preference is to attend events but not voice/video chat with others then the app for your device is the preferred method of attending the convention.<br />
<br />
== Home Page Features ==<br />
Outside of the Airmeet event everyone has access to the following home page features. The Schedule for all events is in Guidebook, just like in previous Norwescon’s! FYI, Guidebook doesn’t have any weblinks to Airmeet.<br />
<br />
=== Schedule ===<br />
Want to find out what is going on all weekend? Every panel, concert, game, and performance listed day by day for your convenience. Sessions are listed inside of Airmeet but Guidebook is the best way to find things other than sessions.<br />
<br />
=== Art Show ===<br />
The Norwescon art show features science fiction and fantasy artwork by artists local and far flung, led by our artist guest of honor, Sana Takeda! Browse through our art show to explore their work, and follow hyperlinks to purchase from your favorite artists through their websites. Many artists will be available for interaction at virtual booths within our virtual convention space.<br />
<br />
=== Club Tables ===<br />
Norwescon always offers space to local clubs, groups, conventions, and organizations that promote science, science fiction, fantasy, costuming, and other fannish pursuits. Check out the options for what other fannish fun you can find. Interaction is possible at virtual booths within the convention's virtual space.<br />
<br />
=== Dealers' Room ===<br />
Explore the finest fandom-related merchandise form our dealers with their vast array of collectibles, books, games, and other items. At our writers' row, allow authors to tempt you with their wordsmithing ways. Members may visit virtual tables to interact with dealers and authors within the convention's virtual space.<br />
<br />
=== Twitch ===<br />
A number of games and several event performances are being streamed to the public through our Twitch channel. Stop by, watch a show or a game, and hang out in the chat channel.<br />
<br />
== Entering the Convention ==<br />
Once you have clicked on the Enter Norwescon 43 button, you will land on a page that has features similar to the one below.<br />
<br />
[[File:Attendee_EventCard.png]]<br />
<br />
Click the '''Enter event button'''.<br />
<br />
=== Attendee Card ===<br />
This is a picture of an attendee profile card. It is what you will see the first time you enter the event. Designation may read Professional Title insted.<br />
<br />
[[File:Attendee_AttendeeCard.png]]<br />
<br />
The card shows you what was prefilled for you based on what you entered when you registered for Norwescon 43. <br />
If you already had an Airmeet account prior to being entered into the Norwescon Airmeet, your attendee profile will not be overwritten. You are encouraged to edit it to match other attendees. You'll be able to change it back at the next Airmeet you attend.<br />
<br />
==== PREFILLED FIELDS ====<br />
* Name (Badge Name) <br />
* Professional Title/Designation (Badge Type - Panelist, Guest of Honor, Attendee, Staff, etc.)<br />
* Organization (Norwescon)<br />
''NOTE: Please do not edit any of the fields in your profile that Norwescon has prefilled.''<br />
<br />
You can edit all other fields (City and Country) and add a photo or image. City and Country doesn’t have to be ‘filled in’ but Airmeet requires something to be populated. In the above scenario, I used dots. Note that there is a minimum / maximum number of characters you can use. <br />
<br />
If you want to use pronouns, please add them after you Name. This is the only exception to the direction not to edit your Name, Professional Title/Designation, and Organization.<br />
<br />
After clicking the Save button, you will see a message telling it’s processing then another message letting you know it’s done. If you choose not to click save, the changes aren’t saved.<br />
<br />
Your profile icon will have whatever photo, image, symbol you uploaded into your profile.<br />
NOTE: I’m a NASA Juno space craft Lego fan, which is where the image is from. 😊<br />
Remember when choosing something other than a photo of yourself to pick images that adhere to the [https://www.norwescon.org/con/memberships/policies-and-guidelines/code-of-conduct/ Code of Conduct]<br />
<br />
=== Test your setup ===<br />
The last thing that happens before you enter the convention proper is that you are given the opportunity to test your setup. You can take this opportunity to check to see how you look on camera and to test your speakers and microphone. Note: Airmeet will require that you opt in to sharing your camera and microphone every time you engage in an activity where this is possible (e.g. take a seat at a table, step onto a stage). Even if you do not intend to interact with others via your camera or microphone, we recommend that you test your audio connection at least once when you first enter to ensure that you can hear the audio during the sessions.<br />
<br />
[[File:Attendee_TestSetup.png]]<br />
<br />
Click the video icon, the mic icon. OR you can click the Test speaker and mic button. Make any adjustments needed for best audio.<br />
Note: I have hung a gray blanket behind me.<br />
<br />
== Reception ==<br />
The first page you see when arriving at the convention is the Reception page. <br />
<br />
[[File:Attendee_Reception.png]]<br />
<br />
Most of the text on the graphic will link you to convention information outside of Airmeet, the links will open in new tabs in your browser making it easy to come back to the convention by clicking the tab. The one exception is the Walkthrough box provided by Airmeet. This plays a video in a pop up that can be closed by clicking the X in the very light gray circle in the upper right when the video is open.<br />
* Schedule (Guidebook), a complete list of everything scheduled to take place during the convention including scheduled games & events not on stages<br />
* Program book, <br />
* Virtual Convention Tour, 15-minute video that walks you through the convention areas and menus<br />
* How to get help, link to the help page with live chat<br />
* Art Show, portion of the Norwescon website with artist information<br />
* Dealers, Norwescon website list of vendors with text and images<br />
* Clubs, Norwescon website list of clubs with text and images<br />
* Code of conduct, the document that covers appropriate interactions at Norwescon<br />
<br />
From reception you can:<br />
# Find and attend a Session (Panel) that takes place on a stage<br />
# Visit the Lounge (where tables are – i.e. Social space)<br />
# Explore the Arena (Info table, Dealers room, Gaming, Club tables, etc.)<br />
# Read and comment on the live convention wide Feed<br />
# View the list of people currently present at the event and direct message them<br />
# See any convention-wide alerts (reminders & announcements)<br />
# Exit the event by clicking on your profile (select exit from the menu of options)<br />
<br />
== Sessions ==<br />
The default view for this page is All Sessions.<br />
<br />
[[File:Attendee_Sessions.png]]<br />
<br />
On this page you can:<br />
# Filter the panel (session) list by those you have added to your schedule<br />
# Filter the list by a subject tag(s)<br />
# Toggle between days<br />
# Search for a specific panel using part of the title (or the whole title)<br />
#* Events which provide American Sign Language interpretation have [ASL] in the title.<br />
# Filter the list by upcoming, live, or completed<br />
# Join live sessions<br />
# Add sessions to your schedule<br />
<br />
=== Before a Session Begins ===<br />
It is possible to enter a session before it has officially begun (the host and panelists are backstage preparing to start). In such a case you will see a message that the session will begin/resume shortly. When the session begins to go live, you will see a yellow bar and numbered countdown across the bottom of the screen.<br />
<br />
[[File:Attendee_PreSession.png]]<br />
<br />
=== During a Panel / Session ===<br />
Attendees cannot speak during a session without being handed a microphone, they also cannot be seen on camera.<br />
<br />
[[File:Attendee_DuringSession.png]]<br />
<br />
On this page you can:<br />
# See who is on stage<br />
# See how long the session has been running and how many people are attending<br />
# Send emoji feedback about the presentation<br />
# Raise your hand to be handed a microphone and ask a question live on stage<br />
# Turn on/off closed captioning<br />
# Adjust your video feed to a lower resolution or turn off the video all together to save on bandwidth<br />
# Text chat with everyone<br />
# Ask a question to be answered by the panelists (yellow dot means there is an unanswered question)<br />
# Participate in a poll<br />
# See the profiles of everyone attending (new tab)<br />
<br />
==== Screen sharing menu ====<br />
Panelists may choose to provide information using screen sharing.<br />
<br />
[[File:Attendee_EnterFullscreen.png]]<br />
<br />
You can make it full screen to see it better. Click the four arrow box to do this.<br />
<br />
[[File:Attendee_FullscreenMenu.png]]<br />
<br />
# To exit full screen view, click on the two arrow box. <br />
# To see chat, Q&A, and polls in full screen view. Minimize the speaker videos.<br />
<br />
'''Note:''' Screens can also be shared at tables (lounge & arena) the tool will function the same way there.<br />
<br />
==== Chat Details ====<br />
Posting in chat shares your avatar, name, membership type (aka professional title/designation), and Organization (Norwescon). This is true regardless of where you post to chat.<br />
<br />
[[File:Attendee_InSessionChat.png]]<br />
<br />
A yellow dot means there is something unread. In the image below there is an unread direct message waiting for me. Whenever there is a yellow dot by people that means you have a direct message.<br />
<br />
[[File:Attendee_DirectMessageWaiting.png]]<br />
<br />
Click the people button to see who has direct messaged you. You will be able to see the first several words of their message and choose to open it to read the remainder or not. Click the message to read it.<br />
<br />
[[File:Attendee_DirectMessag.png]]<br />
<br />
== Lounge ==<br />
This is a social space for all Norwescon attendees. ''It is only accessible in desktop mode.''<br />
<br />
[[File:Attendee_Lounge.png|600px]]<br />
<br />
Think of it as stopping in the hallway to talk to people you know, sitting down in Seaports to have a drink with friends, etc. You can arrange to meet a group of people at a a table in the lounge at any point during the convention to have a chat (voice/video/text). Each table has a maximum of 8 chairs. To join a table, click on an open chair. Your Personal Icon will appear on a chair. Other attendees can see this and choose to join you. Once the table has the maximum people occupying the table, it’s full and no one else can join it.<br />
<br />
[[File:Attendee_LoungeTableSolo.png]] <br />
<br />
If you're the only one at a table there's not much to see.<br />
<br />
=== Table Interactions ===<br />
When you first arrive at a table with others (not shown) you will always enter with your camera and microphone off even if you just had them on at another table or on stage. Airmeet's default setting for any situation where you have the ability to share your camera and microphone is to have these devices turned off. Devices that are off have a red box around them and a diagonal strikethrough on the image.<br />
<br />
[[File:Attendee_LoungeTableMenus.png]]<br />
<br />
# Video, enable/disable your video feed<br />
# Microphone, enable/disable your audio feed<br />
# Share your screen with others at the table<br />
# Change the layout (view) of the tabl.<br />
# Table chat, private with the people at the table<br />
# Settings, adjust your camera and microphone<br />
# Leave table to go somewhere else (you may also click on another table or a menu item at the top of the page to leave)<br />
<br />
== Arena ==<br />
The arena is where the The Official Norwescon booth, Con Services including Help Desk, Info desk, Dealers, Norwescon Games, Little Free Library, Club tables, Artists, BIPOC Safer Space, LGBTQI Safer Space, Quiet Room, etc. are located. The first booth in the arena is Norwescon Help & Information, this is where you can find friendly faces to assist you. There is some operability with arena spaces on the iOS and Android apps. A computer with a supported browser (chrome preferred) along with a microphone and camera are required for full feature access. <br />
<br />
[[File:Attendee_ArenaPage.png|600px]]<br />
<br />
# Filter the booths by a tag or tags<br />
# Search for a booth by a portion of the booth/person name<br />
# Use the interior scroll bar to scroll down to see everything<br />
<br />
=== Booth Interior ===<br />
<br />
[[File:Attendee_ArenaBoothInterior.png|600px]]<br />
<br />
# Resources are links that will open outside of Airmeet in a new browser tab<br />
# Register Interest opens a pop up allowing you to send an email to the booth host (see below)<br />
# Links to the associated social media accounts for the booth<br />
# A host is at the Help Desk table in this picture, they show up in the upper right corner<br />
# Join a table to connect with people at that table by clicking an empty seat or the word join<br />
<br />
==== Register Interest Email ====<br />
The email address you provide gets added to a list of emails that is provided to the booth host ''after the convention is over''.<br />
<br />
[[File:Attendee_AreaBoothRegisterInterest.png|200px]] <br />
<br />
The button changes to request sent <br />
<br />
[[File:Attendee_AreaBoothRequestSEnt.png|100px]]<br />
<br />
=== Interactions ===<br />
There are 6 tables in the booth, with a maximum of 8 people per table, you can move between tables by clicking on different tables. <br />
For information on how to interact at tables, see the [[Airmeet_Attendee_Guide#Table_Interactions|lounge section]].</div>Felicehttps://wiki.norwescon.org/index.php?title=Airmeet_Attendee_Guide&diff=467Airmeet Attendee Guide2021-03-30T02:04:30Z<p>Felice: /* Reception */</p>
<hr />
<div>Norwescon 43 is virtual and being presented in Airmeet. You will enter the convention from a button on the home page using the email address you registered with. When the convention is available you'll see a home page that looks something like this.<br />
<br />
[[File:Attendee_NWCHomePage.png]]<br />
<br />
As with an in-person convention: If you break the Norwescon Code of Conduct, you could be removed from the event and won’t be able to return. Click the link to read it: https://www.norwescon.org/con/memberships/policies-and-guidelines/code-of-conduct/<br />
<br />
The below information is designed to supplement the general Airmeet help documentation and provide information specific to Norwescon. For assistance with accessing the convention or purchasing a membership, visit our [https://www.norwescon.org/help/ help desk page]. Once you successfully enter the event, help is most easily found at the Norwescon Help & Information Booth in the Arena.<br />
<br />
== Audio Tips and Tricks ==<br />
Convention attendees are able to interact with others in the Lounge and Arena. For some panels you may be able to raise your hand and ask questions via audio instead of using the Q&A feature. If you choose to interact with others the following audio tips and tricks may be helpful.<br />
<br />
'''Camera:''' To get the best from this, you should have lighting that is above and semi in front of you. Note the different images in the various tables and sessions. The closer to natural lighting is best.<br />
NOTE: I tested this and found that sitting in the cat’s room had the best lighting effect for me.<br />
<br />
'''Audio:''' It’s best if you use a headset. If you can’t use a headset, headphones or earbuds will still make it easier for you to hear others and others to hear you. Turn off external noise sources, TV, stereo, etc. and try to keep other sounds to a minimum (like removing all cat toys from the cat room so your fur baby won’t play in the same room as you). And if there is too much noise due to external outside noises, you can mute yourself (or the Host will do that).<br />
<br />
'''Connection:''' The best result is to use a wired Network connection for audio and streaming. WiFi is OK if it’s really reliable and fast.<br />
<br />
'''Internet Browser:''' Recommended is Google Chrome – 79 or later, then MS Edge; current versions of Firefox and Brave also work. Other browsers will join in Light mode, where you can browse and watch live sessions but not interact in the social spaces.<br />
<br />
'''Physical setup:''' A desk / table for your computer / laptop; a desk chair, comfy chair, etc. For the performances, you can plug your computer / laptop into your TV and mirror it.<br />
<br />
''Remember to take breaks away from your computer, laptop, or device. And have fun!''<br />
<br />
=== If you don't have a computer . . . ===<br />
There are apps for iOS and Android but they do not allow you to interact via video. You can see any video but you cannot be seen by others. It is possible to force your tablet or smartphone to show the convention in desktop mode and access the video interaction features. If your preference is to attend events but not voice/video chat with others then the app for your device is the preferred method of attending the convention.<br />
<br />
== Home Page Features ==<br />
Outside of the Airmeet event everyone has access to the following home page features. The Schedule for all events is in Guidebook, just like in previous Norwescon’s! FYI, Guidebook doesn’t have any weblinks to Airmeet.<br />
<br />
=== Schedule ===<br />
Want to find out what is going on all weekend? Every panel, concert, game, and performance listed day by day for your convenience. Sessions are listed inside of Airmeet but Guidebook is the best way to find things other than sessions.<br />
<br />
=== Art Show ===<br />
The Norwescon art show features science fiction and fantasy artwork by artists local and far flung, led by our artist guest of honor, Sana Takeda! Browse through our art show to explore their work, and follow hyperlinks to purchase from your favorite artists through their websites. Many artists will be available for interaction at virtual booths within our virtual convention space.<br />
<br />
=== Club Tables ===<br />
Norwescon always offers space to local clubs, groups, conventions, and organizations that promote science, science fiction, fantasy, costuming, and other fannish pursuits. Check out the options for what other fannish fun you can find. Interaction is possible at virtual booths within the convention's virtual space.<br />
<br />
=== Dealers' Room ===<br />
Explore the finest fandom-related merchandise form our dealers with their vast array of collectibles, books, games, and other items. At our writers' row, allow authors to tempt you with their wordsmithing ways. Members may visit virtual tables to interact with dealers and authors within the convention's virtual space.<br />
<br />
=== Twitch ===<br />
A number of games and several event performances are being streamed to the public through our Twitch channel. Stop by, watch a show or a game, and hang out in the chat channel.<br />
<br />
== Entering the Convention ==<br />
Once you have clicked on the Enter Norwescon 43 button, you will land on a page that has features similar to the one below.<br />
<br />
[[File:Attendee_EventCard.png]]<br />
<br />
Click the '''Enter event button'''.<br />
<br />
=== Attendee Card ===<br />
This is a picture of an attendee profile card. It is what you will see the first time you enter the event. Designation may read Professional Title insted.<br />
<br />
[[File:Attendee_AttendeeCard.png]]<br />
<br />
The card shows you what was prefilled for you based on what you entered when you registered for Norwescon 43. <br />
If you already had an Airmeet account prior to being entered into the Norwescon Airmeet, your attendee profile will not be overwritten. You are encouraged to edit it to match other attendees. You'll be able to change it back at the next Airmeet you attend.<br />
<br />
==== PREFILLED FIELDS ====<br />
* Name (Badge Name) <br />
* Professional Title/Designation (Badge Type - Panelist, Guest of Honor, Attendee, Staff, etc.)<br />
* Organization (Norwescon)<br />
''NOTE: Please do not edit any of the fields in your profile that Norwescon has prefilled.''<br />
<br />
You can edit all other fields (City and Country) and add a photo or image. City and Country doesn’t have to be ‘filled in’ but Airmeet requires something to be populated. In the above scenario, I used dots. Note that there is a minimum / maximum number of characters you can use. <br />
<br />
If you want to use pronouns, please add them after you Name. This is the only exception to the direction not to edit your Name, Professional Title/Designation, and Organization.<br />
<br />
After clicking the Save button, you will see a message telling it’s processing then another message letting you know it’s done. If you choose not to click save, the changes aren’t saved.<br />
<br />
Your profile icon will have whatever photo, image, symbol you uploaded into your profile.<br />
NOTE: I’m a NASA Juno space craft Lego fan, which is where the image is from. 😊<br />
Remember when choosing something other than a photo of yourself to pick images that adhere to the [https://www.norwescon.org/con/memberships/policies-and-guidelines/code-of-conduct/ Code of Conduct]<br />
<br />
=== Test your setup ===<br />
The last thing that happens before you enter the convention proper is that you are given the opportunity to test your setup. You can take this opportunity to check to see how you look on camera and to test your speakers and microphone. Note: Airmeet will require that you opt in to sharing your camera and microphone every time you engage in an activity where this is possible (e.g. take a seat at a table, step onto a stage). Even if you do not intend to interact with others via your camera or microphone, we recommend that you test your audio connection at least once when you first enter to ensure that you can hear the audio during the sessions.<br />
<br />
[[File:Attendee_TestSetup.png]]<br />
<br />
Click the video icon, the mic icon. OR you can click the Test speaker and mic button. Make any adjustments needed for best audio.<br />
Note: I have hung a gray blanket behind me.<br />
<br />
== Reception ==<br />
The first page you see when arriving at the convention is the Reception page. <br />
<br />
[[File:Attendee_Reception.png]]<br />
<br />
Most of the text on the graphic will link you to convention information outside of Airmeet, the links will open in new tabs in your browser making it easy to come back to the convention by clicking the tab. The one exception is the Walkthrough box provided by Airmeet. This plays a video in a pop up that can be closed by clicking the X in the very light gray circle in the upper right when the video is open.<br />
* Schedule (Guidebook), a complete list of everything scheduled to take place during the convention including scheduled games & events not on stages<br />
* Program book, <br />
* Virtual Convention Tour, 15-minute video that walks you through the convention areas and menus<br />
* How to get help, link to the help page with live chat<br />
* Art Show, portion of the Norwescon website with artist information<br />
* Dealers, Norwescon website list of vendors with text and images<br />
* Clubs, Norwescon website list of clubs with text and images<br />
* Code of conduct, the document that covers appropriate interactions at Norwescon<br />
<br />
From reception you can:<br />
# Find and attend a Session (Panel)<br />
# Visit the Lounge (where tables are – i.e. Social space)<br />
# Explore the Arena (Info table, Dealers room, Gaming, Club tables, etc.)<br />
# Read and comment on the live convention wide Feed<br />
# View the list of people currently present at the event and direct message them<br />
# See any convention-wide alerts (reminders & announcements)<br />
# Exit the event by clicking on your profile (select exit from the menu of options)<br />
<br />
== Sessions ==<br />
The default view for this page is All Sessions.<br />
<br />
[[File:Attendee_Sessions.png]]<br />
<br />
On this page you can:<br />
# Filter the panel (session) list by those you have added to your schedule<br />
# Filter the list by a subject tag(s)<br />
# Toggle between days<br />
# Search for a specific panel using part of the title (or the whole title)<br />
#* Events which provide American Sign Language interpretation have [ASL] in the title.<br />
# Filter the list by upcoming, live, or completed<br />
# Join live sessions<br />
# Add sessions to your schedule<br />
<br />
=== Before a Session Begins ===<br />
It is possible to enter a session before it has officially begun (the host and panelists are backstage preparing to start). In such a case you will see a message that the session will begin/resume shortly. When the session begins to go live, you will see a yellow bar and numbered countdown across the bottom of the screen.<br />
<br />
[[File:Attendee_PreSession.png]]<br />
<br />
=== During a Panel / Session ===<br />
Attendees cannot speak during a session without being handed a microphone, they also cannot be seen on camera.<br />
<br />
[[File:Attendee_DuringSession.png]]<br />
<br />
On this page you can:<br />
# See who is on stage<br />
# See how long the session has been running and how many people are attending<br />
# Send emoji feedback about the presentation<br />
# Raise your hand to be handed a microphone and ask a question live on stage<br />
# Turn on/off closed captioning<br />
# Adjust your video feed to a lower resolution or turn off the video all together to save on bandwidth<br />
# Text chat with everyone<br />
# Ask a question to be answered by the panelists (yellow dot means there is an unanswered question)<br />
# Participate in a poll<br />
# See the profiles of everyone attending (new tab)<br />
<br />
==== Screen sharing menu ====<br />
Panelists may choose to provide information using screen sharing.<br />
<br />
[[File:Attendee_EnterFullscreen.png]]<br />
<br />
You can make it full screen to see it better. Click the four arrow box to do this.<br />
<br />
[[File:Attendee_FullscreenMenu.png]]<br />
<br />
# To exit full screen view, click on the two arrow box. <br />
# To see chat, Q&A, and polls in full screen view. Minimize the speaker videos.<br />
<br />
'''Note:''' Screens can also be shared at tables (lounge & arena) the tool will function the same way there.<br />
<br />
==== Chat Details ====<br />
Posting in chat shares your avatar, name, membership type (aka professional title/designation), and Organization (Norwescon). This is true regardless of where you post to chat.<br />
<br />
[[File:Attendee_InSessionChat.png]]<br />
<br />
A yellow dot means there is something unread. In the image below there is an unread direct message waiting for me. Whenever there is a yellow dot by people that means you have a direct message.<br />
<br />
[[File:Attendee_DirectMessageWaiting.png]]<br />
<br />
Click the people button to see who has direct messaged you. You will be able to see the first several words of their message and choose to open it to read the remainder or not. Click the message to read it.<br />
<br />
[[File:Attendee_DirectMessag.png]]<br />
<br />
== Lounge ==<br />
This is a social space for all Norwescon attendees. ''It is only accessible in desktop mode.''<br />
<br />
[[File:Attendee_Lounge.png|600px]]<br />
<br />
Think of it as stopping in the hallway to talk to people you know, sitting down in Seaports to have a drink with friends, etc. You can arrange to meet a group of people at a a table in the lounge at any point during the convention to have a chat (voice/video/text). Each table has a maximum of 8 chairs. To join a table, click on an open chair. Your Personal Icon will appear on a chair. Other attendees can see this and choose to join you. Once the table has the maximum people occupying the table, it’s full and no one else can join it.<br />
<br />
[[File:Attendee_LoungeTableSolo.png]] <br />
<br />
If you're the only one at a table there's not much to see.<br />
<br />
=== Table Interactions ===<br />
When you first arrive at a table with others (not shown) you will always enter with your camera and microphone off even if you just had them on at another table or on stage. Airmeet's default setting for any situation where you have the ability to share your camera and microphone is to have these devices turned off. Devices that are off have a red box around them and a diagonal strikethrough on the image.<br />
<br />
[[File:Attendee_LoungeTableMenus.png]]<br />
<br />
# Video, enable/disable your video feed<br />
# Microphone, enable/disable your audio feed<br />
# Share your screen with others at the table<br />
# Change the layout (view) of the tabl.<br />
# Table chat, private with the people at the table<br />
# Settings, adjust your camera and microphone<br />
# Leave table to go somewhere else (you may also click on another table or a menu item at the top of the page to leave)<br />
<br />
== Arena ==<br />
The arena is where the The Official Norwescon booth, Con Services including Help Desk, Info desk, Dealers, Norwescon Games, Little Free Library, Club tables, Artists, BIPOC Safer Space, LGBTQI Safer Space, Quiet Room, etc. are located. The first booth in the arena is Norwescon Help & Information, this is where you can find friendly faces to assist you. There is some operability with arena spaces on the iOS and Android apps. A computer with a supported browser (chrome preferred) along with a microphone and camera are required for full feature access. <br />
<br />
[[File:Attendee_ArenaPage.png|600px]]<br />
<br />
# Filter the booths by a tag or tags<br />
# Search for a booth by a portion of the booth/person name<br />
# Use the interior scroll bar to scroll down to see everything<br />
<br />
=== Booth Interior ===<br />
<br />
[[File:Attendee_ArenaBoothInterior.png|600px]]<br />
<br />
# Resources are links that will open outside of Airmeet in a new browser tab<br />
# Register Interest opens a pop up allowing you to send an email to the booth host (see below)<br />
# Links to the associated social media accounts for the booth<br />
# A host is at the Help Desk table in this picture, they show up in the upper right corner<br />
# Join a table to connect with people at that table by clicking an empty seat or the word join<br />
<br />
==== Register Interest Email ====<br />
The email address you provide gets added to a list of emails that is provided to the booth host ''after the convention is over''.<br />
<br />
[[File:Attendee_AreaBoothRegisterInterest.png|200px]] <br />
<br />
The button changes to request sent <br />
<br />
[[File:Attendee_AreaBoothRequestSEnt.png|100px]]<br />
<br />
=== Interactions ===<br />
There are 6 tables in the booth, with a maximum of 8 people per table, you can move between tables by clicking on different tables. <br />
For information on how to interact at tables, see the [[Airmeet_Attendee_Guide#Table_Interactions|lounge section]].</div>Felicehttps://wiki.norwescon.org/index.php?title=Airmeet_Attendee_Guide&diff=466Airmeet Attendee Guide2021-03-30T01:57:57Z<p>Felice: /* Interactions */</p>
<hr />
<div>Norwescon 43 is virtual and being presented in Airmeet. You will enter the convention from a button on the home page using the email address you registered with. When the convention is available you'll see a home page that looks something like this.<br />
<br />
[[File:Attendee_NWCHomePage.png]]<br />
<br />
As with an in-person convention: If you break the Norwescon Code of Conduct, you could be removed from the event and won’t be able to return. Click the link to read it: https://www.norwescon.org/con/memberships/policies-and-guidelines/code-of-conduct/<br />
<br />
The below information is designed to supplement the general Airmeet help documentation and provide information specific to Norwescon. For assistance with accessing the convention or purchasing a membership, visit our [https://www.norwescon.org/help/ help desk page]. Once you successfully enter the event, help is most easily found at the Norwescon Help & Information Booth in the Arena.<br />
<br />
== Audio Tips and Tricks ==<br />
Convention attendees are able to interact with others in the Lounge and Arena. For some panels you may be able to raise your hand and ask questions via audio instead of using the Q&A feature. If you choose to interact with others the following audio tips and tricks may be helpful.<br />
<br />
'''Camera:''' To get the best from this, you should have lighting that is above and semi in front of you. Note the different images in the various tables and sessions. The closer to natural lighting is best.<br />
NOTE: I tested this and found that sitting in the cat’s room had the best lighting effect for me.<br />
<br />
'''Audio:''' It’s best if you use a headset. If you can’t use a headset, headphones or earbuds will still make it easier for you to hear others and others to hear you. Turn off external noise sources, TV, stereo, etc. and try to keep other sounds to a minimum (like removing all cat toys from the cat room so your fur baby won’t play in the same room as you). And if there is too much noise due to external outside noises, you can mute yourself (or the Host will do that).<br />
<br />
'''Connection:''' The best result is to use a wired Network connection for audio and streaming. WiFi is OK if it’s really reliable and fast.<br />
<br />
'''Internet Browser:''' Recommended is Google Chrome – 79 or later, then MS Edge; current versions of Firefox and Brave also work. Other browsers will join in Light mode, where you can browse and watch live sessions but not interact in the social spaces.<br />
<br />
'''Physical setup:''' A desk / table for your computer / laptop; a desk chair, comfy chair, etc. For the performances, you can plug your computer / laptop into your TV and mirror it.<br />
<br />
''Remember to take breaks away from your computer, laptop, or device. And have fun!''<br />
<br />
=== If you don't have a computer . . . ===<br />
There are apps for iOS and Android but they do not allow you to interact via video. You can see any video but you cannot be seen by others. It is possible to force your tablet or smartphone to show the convention in desktop mode and access the video interaction features. If your preference is to attend events but not voice/video chat with others then the app for your device is the preferred method of attending the convention.<br />
<br />
== Home Page Features ==<br />
Outside of the Airmeet event everyone has access to the following home page features. The Schedule for all events is in Guidebook, just like in previous Norwescon’s! FYI, Guidebook doesn’t have any weblinks to Airmeet.<br />
<br />
=== Schedule ===<br />
Want to find out what is going on all weekend? Every panel, concert, game, and performance listed day by day for your convenience. Sessions are listed inside of Airmeet but Guidebook is the best way to find things other than sessions.<br />
<br />
=== Art Show ===<br />
The Norwescon art show features science fiction and fantasy artwork by artists local and far flung, led by our artist guest of honor, Sana Takeda! Browse through our art show to explore their work, and follow hyperlinks to purchase from your favorite artists through their websites. Many artists will be available for interaction at virtual booths within our virtual convention space.<br />
<br />
=== Club Tables ===<br />
Norwescon always offers space to local clubs, groups, conventions, and organizations that promote science, science fiction, fantasy, costuming, and other fannish pursuits. Check out the options for what other fannish fun you can find. Interaction is possible at virtual booths within the convention's virtual space.<br />
<br />
=== Dealers' Room ===<br />
Explore the finest fandom-related merchandise form our dealers with their vast array of collectibles, books, games, and other items. At our writers' row, allow authors to tempt you with their wordsmithing ways. Members may visit virtual tables to interact with dealers and authors within the convention's virtual space.<br />
<br />
=== Twitch ===<br />
A number of games and several event performances are being streamed to the public through our Twitch channel. Stop by, watch a show or a game, and hang out in the chat channel.<br />
<br />
== Entering the Convention ==<br />
Once you have clicked on the Enter Norwescon 43 button, you will land on a page that has features similar to the one below.<br />
<br />
[[File:Attendee_EventCard.png]]<br />
<br />
Click the '''Enter event button'''.<br />
<br />
=== Attendee Card ===<br />
This is a picture of an attendee profile card. It is what you will see the first time you enter the event. Designation may read Professional Title insted.<br />
<br />
[[File:Attendee_AttendeeCard.png]]<br />
<br />
The card shows you what was prefilled for you based on what you entered when you registered for Norwescon 43. <br />
If you already had an Airmeet account prior to being entered into the Norwescon Airmeet, your attendee profile will not be overwritten. You are encouraged to edit it to match other attendees. You'll be able to change it back at the next Airmeet you attend.<br />
<br />
==== PREFILLED FIELDS ====<br />
* Name (Badge Name) <br />
* Professional Title/Designation (Badge Type - Panelist, Guest of Honor, Attendee, Staff, etc.)<br />
* Organization (Norwescon)<br />
''NOTE: Please do not edit any of the fields in your profile that Norwescon has prefilled.''<br />
<br />
You can edit all other fields (City and Country) and add a photo or image. City and Country doesn’t have to be ‘filled in’ but Airmeet requires something to be populated. In the above scenario, I used dots. Note that there is a minimum / maximum number of characters you can use. <br />
<br />
If you want to use pronouns, please add them after you Name. This is the only exception to the direction not to edit your Name, Professional Title/Designation, and Organization.<br />
<br />
After clicking the Save button, you will see a message telling it’s processing then another message letting you know it’s done. If you choose not to click save, the changes aren’t saved.<br />
<br />
Your profile icon will have whatever photo, image, symbol you uploaded into your profile.<br />
NOTE: I’m a NASA Juno space craft Lego fan, which is where the image is from. 😊<br />
Remember when choosing something other than a photo of yourself to pick images that adhere to the [https://www.norwescon.org/con/memberships/policies-and-guidelines/code-of-conduct/ Code of Conduct]<br />
<br />
=== Test your setup ===<br />
The last thing that happens before you enter the convention proper is that you are given the opportunity to test your setup. You can take this opportunity to check to see how you look on camera and to test your speakers and microphone. Note: Airmeet will require that you opt in to sharing your camera and microphone every time you engage in an activity where this is possible (e.g. take a seat at a table, step onto a stage). Even if you do not intend to interact with others via your camera or microphone, we recommend that you test your audio connection at least once when you first enter to ensure that you can hear the audio during the sessions.<br />
<br />
[[File:Attendee_TestSetup.png]]<br />
<br />
Click the video icon, the mic icon. OR you can click the Test speaker and mic button. Make any adjustments needed for best audio.<br />
Note: I have hung a gray blanket behind me.<br />
<br />
== Reception ==<br />
The first page you see when arriving at the convention is the Reception page. <br />
<br />
[[File:Attendee_Reception.png]]<br />
<br />
Most of the text on the graphic will link you to convention information outside of Airmeet, the links will open in new tabs in your browser making it easy to come back to the convention by clicking the tab. The one exception is the Walkthrough box provided by Airmeet. This plays a video in a pop up that can be closed by clicking the X in the very light gray circle in the upper right when the video is open.<br />
<br />
From reception you can:<br />
# Find and attend a Session (Panel)<br />
# Visit the Lounge (where tables are – i.e. Social space)<br />
# Explore the Arena (Info table, Dealers room, Gaming, Club tables, etc.)<br />
# Read and comment on the live convention wide Feed<br />
# View the list of people currently present at the event and direct message them<br />
# See any convention-wide alerts (reminders & announcements)<br />
# Exit the event by clicking on your profile (select exit from the menu of options)<br />
<br />
== Sessions ==<br />
The default view for this page is All Sessions.<br />
<br />
[[File:Attendee_Sessions.png]]<br />
<br />
On this page you can:<br />
# Filter the panel (session) list by those you have added to your schedule<br />
# Filter the list by a subject tag(s)<br />
# Toggle between days<br />
# Search for a specific panel using part of the title (or the whole title)<br />
#* Events which provide American Sign Language interpretation have [ASL] in the title.<br />
# Filter the list by upcoming, live, or completed<br />
# Join live sessions<br />
# Add sessions to your schedule<br />
<br />
=== Before a Session Begins ===<br />
It is possible to enter a session before it has officially begun (the host and panelists are backstage preparing to start). In such a case you will see a message that the session will begin/resume shortly. When the session begins to go live, you will see a yellow bar and numbered countdown across the bottom of the screen.<br />
<br />
[[File:Attendee_PreSession.png]]<br />
<br />
=== During a Panel / Session ===<br />
Attendees cannot speak during a session without being handed a microphone, they also cannot be seen on camera.<br />
<br />
[[File:Attendee_DuringSession.png]]<br />
<br />
On this page you can:<br />
# See who is on stage<br />
# See how long the session has been running and how many people are attending<br />
# Send emoji feedback about the presentation<br />
# Raise your hand to be handed a microphone and ask a question live on stage<br />
# Turn on/off closed captioning<br />
# Adjust your video feed to a lower resolution or turn off the video all together to save on bandwidth<br />
# Text chat with everyone<br />
# Ask a question to be answered by the panelists (yellow dot means there is an unanswered question)<br />
# Participate in a poll<br />
# See the profiles of everyone attending (new tab)<br />
<br />
==== Screen sharing menu ====<br />
Panelists may choose to provide information using screen sharing.<br />
<br />
[[File:Attendee_EnterFullscreen.png]]<br />
<br />
You can make it full screen to see it better. Click the four arrow box to do this.<br />
<br />
[[File:Attendee_FullscreenMenu.png]]<br />
<br />
# To exit full screen view, click on the two arrow box. <br />
# To see chat, Q&A, and polls in full screen view. Minimize the speaker videos.<br />
<br />
'''Note:''' Screens can also be shared at tables (lounge & arena) the tool will function the same way there.<br />
<br />
==== Chat Details ====<br />
Posting in chat shares your avatar, name, membership type (aka professional title/designation), and Organization (Norwescon). This is true regardless of where you post to chat.<br />
<br />
[[File:Attendee_InSessionChat.png]]<br />
<br />
A yellow dot means there is something unread. In the image below there is an unread direct message waiting for me. Whenever there is a yellow dot by people that means you have a direct message.<br />
<br />
[[File:Attendee_DirectMessageWaiting.png]]<br />
<br />
Click the people button to see who has direct messaged you. You will be able to see the first several words of their message and choose to open it to read the remainder or not. Click the message to read it.<br />
<br />
[[File:Attendee_DirectMessag.png]]<br />
<br />
== Lounge ==<br />
This is a social space for all Norwescon attendees. ''It is only accessible in desktop mode.''<br />
<br />
[[File:Attendee_Lounge.png|600px]]<br />
<br />
Think of it as stopping in the hallway to talk to people you know, sitting down in Seaports to have a drink with friends, etc. You can arrange to meet a group of people at a a table in the lounge at any point during the convention to have a chat (voice/video/text). Each table has a maximum of 8 chairs. To join a table, click on an open chair. Your Personal Icon will appear on a chair. Other attendees can see this and choose to join you. Once the table has the maximum people occupying the table, it’s full and no one else can join it.<br />
<br />
[[File:Attendee_LoungeTableSolo.png]] <br />
<br />
If you're the only one at a table there's not much to see.<br />
<br />
=== Table Interactions ===<br />
When you first arrive at a table with others (not shown) you will always enter with your camera and microphone off even if you just had them on at another table or on stage. Airmeet's default setting for any situation where you have the ability to share your camera and microphone is to have these devices turned off. Devices that are off have a red box around them and a diagonal strikethrough on the image.<br />
<br />
[[File:Attendee_LoungeTableMenus.png]]<br />
<br />
# Video, enable/disable your video feed<br />
# Microphone, enable/disable your audio feed<br />
# Share your screen with others at the table<br />
# Change the layout (view) of the tabl.<br />
# Table chat, private with the people at the table<br />
# Settings, adjust your camera and microphone<br />
# Leave table to go somewhere else (you may also click on another table or a menu item at the top of the page to leave)<br />
<br />
== Arena ==<br />
The arena is where the The Official Norwescon booth, Con Services including Help Desk, Info desk, Dealers, Norwescon Games, Little Free Library, Club tables, Artists, BIPOC Safer Space, LGBTQI Safer Space, Quiet Room, etc. are located. The first booth in the arena is Norwescon Help & Information, this is where you can find friendly faces to assist you. There is some operability with arena spaces on the iOS and Android apps. A computer with a supported browser (chrome preferred) along with a microphone and camera are required for full feature access. <br />
<br />
[[File:Attendee_ArenaPage.png|600px]]<br />
<br />
# Filter the booths by a tag or tags<br />
# Search for a booth by a portion of the booth/person name<br />
# Use the interior scroll bar to scroll down to see everything<br />
<br />
=== Booth Interior ===<br />
<br />
[[File:Attendee_ArenaBoothInterior.png|600px]]<br />
<br />
# Resources are links that will open outside of Airmeet in a new browser tab<br />
# Register Interest opens a pop up allowing you to send an email to the booth host (see below)<br />
# Links to the associated social media accounts for the booth<br />
# A host is at the Help Desk table in this picture, they show up in the upper right corner<br />
# Join a table to connect with people at that table by clicking an empty seat or the word join<br />
<br />
==== Register Interest Email ====<br />
The email address you provide gets added to a list of emails that is provided to the booth host ''after the convention is over''.<br />
<br />
[[File:Attendee_AreaBoothRegisterInterest.png|200px]] <br />
<br />
The button changes to request sent <br />
<br />
[[File:Attendee_AreaBoothRequestSEnt.png|100px]]<br />
<br />
=== Interactions ===<br />
There are 6 tables in the booth, with a maximum of 8 people per table, you can move between tables by clicking on different tables. <br />
For information on how to interact at tables, see the [[Airmeet_Attendee_Guide#Table_Interactions|lounge section]].</div>Felicehttps://wiki.norwescon.org/index.php?title=Help_(NWC43)&diff=465Help (NWC43)2021-03-30T01:55:52Z<p>Felice: /* Attendee Topics */</p>
<hr />
<div>== Airmeet's Knowledge Base ==<br />
The platform we are using to host Norwescon 43 is called Airmeet. Most answers can be found at Airmeet's wonderful knowledge base. You can find it at '''https://help.airmeet.com/hc'''.<br />
<br />
<br />
== Norwescon's Knowledge Base ==<br />
=== FAQ ===<br />
<big>Please check out our '''[[Norwescon 43 FAQ|FAQ]]''' page for answers to most questions</big><br />
=== Attendee Topics ===<br />
* [[Closed Captioning in Airmeet]]<br />
* [[Airmeet Attendee Guide]]<br />
* [[Guidebook Tips]]<br />
<br />
=== Panelist Topics ===<br />
=== Club/Vendor/Artist Topics ===<br />
<br />
=== Staff/Volunteer Topics ===<br />
* [[Norwescon 43's Staff Discord|Staff Discord Server]]<br />
* [[Norwescon 43 Staff Discord Tips & Tricks|Staff Discord Tips & Tricks]]<br />
* [[Norwescon 43 Help Desk Workflows|Help Desk Workflows]]<br />
* [[Help Desk - Common Problems]]<br />
* [[Airmeet Session Host Checkoff List|Airmeet Session Host Checkoff List]]<br />
*[[Airmeet Session Host Guide]]<br />
* [[Airmeet Session Host List for Special Events]]<br />
<br />
*[[How To Be an Airmeet Game Host]]<br />
<br />
== Still need help or cannot find what you are looking for? ==<br />
If you still need help you can contact Norwescon's Help Desk staff at<br><br><br />
[https://norwescon.org/help Real Time Chat (fastest response during convention hours)]<br><br />
Phone: (253) 235-9296 (voicemail/text only)<br><br />
Email: helpdesk@norwescon.org (best for questions before the convention)<br />
<br />
[[Category: Norwescon 43]]</div>Felicehttps://wiki.norwescon.org/index.php?title=Attendee_Guide&diff=462Attendee Guide2021-03-30T00:20:30Z<p>Felice: Felice moved page Attendee Guide to Airmeet Attendee Guide</p>
<hr />
<div>#REDIRECT [[Airmeet Attendee Guide]]</div>Felicehttps://wiki.norwescon.org/index.php?title=Airmeet_Attendee_Guide&diff=461Airmeet Attendee Guide2021-03-30T00:20:29Z<p>Felice: Felice moved page Attendee Guide to Airmeet Attendee Guide</p>
<hr />
<div>Norwescon 43 is virtual and being presented in Airmeet. You will enter the convention from a button on the home page using the email address you registered with. When the convention is available you'll see a home page that looks something like this.<br />
<br />
[[File:Attendee_NWCHomePage.png]]<br />
<br />
As with an in-person convention: If you break the Norwescon Code of Conduct, you could be removed from the event and won’t be able to return. Click the link to read it: https://www.norwescon.org/con/memberships/policies-and-guidelines/code-of-conduct/<br />
<br />
The below information is designed to supplement the general Airmeet help documentation and provide information specific to Norwescon. For assistance with accessing the convention or purchasing a membership, visit our [https://www.norwescon.org/help/ help desk page]. Once you successfully enter the event, help is most easily found at the Norwescon Help & Information Booth in the Arena.<br />
<br />
== Audio Tips and Tricks ==<br />
Convention attendees are able to interact with others in the Lounge and Arena. For some panels you may be able to raise your hand and ask questions via audio instead of using the Q&A feature. If you choose to interact with others the following audio tips and tricks may be helpful.<br />
<br />
'''Camera:''' To get the best from this, you should have lighting that is above and semi in front of you. Note the different images in the various tables and sessions. The closer to natural lighting is best.<br />
NOTE: I tested this and found that sitting in the cat’s room had the best lighting effect for me.<br />
<br />
'''Audio:''' It’s best if you use a headset. If you can’t use a headset, headphones or earbuds will still make it easier for you to hear others and others to hear you. Turn off external noise sources, TV, stereo, etc. and try to keep other sounds to a minimum (like removing all cat toys from the cat room so your fur baby won’t play in the same room as you). And if there is too much noise due to external outside noises, you can mute yourself (or the Host will do that).<br />
<br />
'''Connection:''' The best result is to use a wired Network connection for audio and streaming. WiFi is OK if it’s really reliable and fast.<br />
<br />
'''Internet Browser:''' Recommended is Google Chrome – 79 or later, then MS Edge; current versions of Firefox and Brave also work. Other browsers will join in Light mode, where you can browse and watch live sessions but not interact in the social spaces.<br />
<br />
'''Physical setup:''' A desk / table for your computer / laptop; a desk chair, comfy chair, etc. For the performances, you can plug your computer / laptop into your TV and mirror it.<br />
<br />
''Remember to take breaks away from your computer, laptop, or device. And have fun!''<br />
<br />
=== If you don't have a computer . . . ===<br />
There are apps for iOS and Android but they do not allow you to interact via video. You can see any video but you cannot be seen by others. It is possible to force your tablet or smartphone to show the convention in desktop mode and access the video interaction features. If your preference is to attend events but not voice/video chat with others then the app for your device is the preferred method of attending the convention.<br />
<br />
== Home Page Features ==<br />
Outside of the Airmeet event everyone has access to the following home page features. The Schedule for all events is in Guidebook, just like in previous Norwescon’s! FYI, Guidebook doesn’t have any weblinks to Airmeet.<br />
<br />
=== Schedule ===<br />
Want to find out what is going on all weekend? Every panel, concert, game, and performance listed day by day for your convenience. Sessions are listed inside of Airmeet but Guidebook is the best way to find things other than sessions.<br />
<br />
=== Art Show ===<br />
The Norwescon art show features science fiction and fantasy artwork by artists local and far flung, led by our artist guest of honor, Sana Takeda! Browse through our art show to explore their work, and follow hyperlinks to purchase from your favorite artists through their websites. Many artists will be available for interaction at virtual booths within our virtual convention space.<br />
<br />
=== Club Tables ===<br />
Norwescon always offers space to local clubs, groups, conventions, and organizations that promote science, science fiction, fantasy, costuming, and other fannish pursuits. Check out the options for what other fannish fun you can find. Interaction is possible at virtual booths within the convention's virtual space.<br />
<br />
=== Dealers' Room ===<br />
Explore the finest fandom-related merchandise form our dealers with their vast array of collectibles, books, games, and other items. At our writers' row, allow authors to tempt you with their wordsmithing ways. Members may visit virtual tables to interact with dealers and authors within the convention's virtual space.<br />
<br />
=== Twitch ===<br />
A number of games and several event performances are being streamed to the public through our Twitch channel. Stop by, watch a show or a game, and hang out in the chat channel.<br />
<br />
== Entering the Convention ==<br />
Once you have clicked on the Enter Norwescon 43 button, you will land on a page that has features similar to the one below.<br />
<br />
[[File:Attendee_EventCard.png]]<br />
<br />
Click the '''Enter event button'''.<br />
<br />
=== Attendee Card ===<br />
This is a picture of an attendee profile card. It is what you will see the first time you enter the event. Designation may read Professional Title insted.<br />
<br />
[[File:Attendee_AttendeeCard.png]]<br />
<br />
The card shows you what was prefilled for you based on what you entered when you registered for Norwescon 43. <br />
If you already had an Airmeet account prior to being entered into the Norwescon Airmeet, your attendee profile will not be overwritten. You are encouraged to edit it to match other attendees. You'll be able to change it back at the next Airmeet you attend.<br />
<br />
==== PREFILLED FIELDS ====<br />
* Name (Badge Name) <br />
* Professional Title/Designation (Badge Type - Panelist, Guest of Honor, Attendee, Staff, etc.)<br />
* Organization (Norwescon)<br />
''NOTE: Please do not edit any of the fields in your profile that Norwescon has prefilled.''<br />
<br />
You can edit all other fields (City and Country) and add a photo or image. City and Country doesn’t have to be ‘filled in’ but Airmeet requires something to be populated. In the above scenario, I used dots. Note that there is a minimum / maximum number of characters you can use. <br />
<br />
If you want to use pronouns, please add them after you Name. This is the only exception to the direction not to edit your Name, Professional Title/Designation, and Organization.<br />
<br />
After clicking the Save button, you will see a message telling it’s processing then another message letting you know it’s done. If you choose not to click save, the changes aren’t saved.<br />
<br />
Your profile icon will have whatever photo, image, symbol you uploaded into your profile.<br />
NOTE: I’m a NASA Juno space craft Lego fan, which is where the image is from. 😊<br />
Remember when choosing something other than a photo of yourself to pick images that adhere to the [https://www.norwescon.org/con/memberships/policies-and-guidelines/code-of-conduct/ Code of Conduct]<br />
<br />
=== Test your setup ===<br />
The last thing that happens before you enter the convention proper is that you are given the opportunity to test your setup. You can take this opportunity to check to see how you look on camera and to test your speakers and microphone. Note: Airmeet will require that you opt in to sharing your camera and microphone every time you engage in an activity where this is possible (e.g. take a seat at a table, step onto a stage). Even if you do not intend to interact with others via your camera or microphone, we recommend that you test your audio connection at least once when you first enter to ensure that you can hear the audio during the sessions.<br />
<br />
[[File:Attendee_TestSetup.png]]<br />
<br />
Click the video icon, the mic icon. OR you can click the Test speaker and mic button. Make any adjustments needed for best audio.<br />
Note: I have hung a gray blanket behind me.<br />
<br />
== Reception ==<br />
The first page you see when arriving at the convention is the Reception page. <br />
<br />
[[File:Attendee_Reception.png]]<br />
<br />
Most of the text on the graphic will link you to convention information outside of Airmeet, the links will open in new tabs in your browser making it easy to come back to the convention by clicking the tab. The one exception is the Walkthrough box provided by Airmeet. This plays a video in a pop up that can be closed by clicking the X in the very light gray circle in the upper right when the video is open.<br />
<br />
From reception you can:<br />
# Find and attend a Session (Panel)<br />
# Visit the Lounge (where tables are – i.e. Social space)<br />
# Explore the Arena (Info table, Dealers room, Gaming, Club tables, etc.)<br />
# Read and comment on the live convention wide Feed<br />
# View the list of people currently present at the event and direct message them<br />
# See any convention-wide alerts (reminders & announcements)<br />
# Exit the event by clicking on your profile (select exit from the menu of options)<br />
<br />
== Sessions ==<br />
The default view for this page is All Sessions.<br />
<br />
[[File:Attendee_Sessions.png]]<br />
<br />
On this page you can:<br />
# Filter the panel (session) list by those you have added to your schedule<br />
# Filter the list by a subject tag(s)<br />
# Toggle between days<br />
# Search for a specific panel using part of the title (or the whole title)<br />
#* Events which provide American Sign Language interpretation have [ASL] in the title.<br />
# Filter the list by upcoming, live, or completed<br />
# Join live sessions<br />
# Add sessions to your schedule<br />
<br />
=== Before a Session Begins ===<br />
It is possible to enter a session before it has officially begun (the host and panelists are backstage preparing to start). In such a case you will see a message that the session will begin/resume shortly. When the session begins to go live, you will see a yellow bar and numbered countdown across the bottom of the screen.<br />
<br />
[[File:Attendee_PreSession.png]]<br />
<br />
=== During a Panel / Session ===<br />
Attendees cannot speak during a session without being handed a microphone, they also cannot be seen on camera.<br />
<br />
[[File:Attendee_DuringSession.png]]<br />
<br />
On this page you can:<br />
# See who is on stage<br />
# See how long the session has been running and how many people are attending<br />
# Send emoji feedback about the presentation<br />
# Raise your hand to be handed a microphone and ask a question live on stage<br />
# Turn on/off closed captioning<br />
# Adjust your video feed to a lower resolution or turn off the video all together to save on bandwidth<br />
# Text chat with everyone<br />
# Ask a question to be answered by the panelists (yellow dot means there is an unanswered question)<br />
# Participate in a poll<br />
# See the profiles of everyone attending (new tab)<br />
<br />
==== Screen sharing menu ====<br />
Panelists may choose to provide information using screen sharing.<br />
<br />
[[File:Attendee_EnterFullscreen.png]]<br />
<br />
You can make it full screen to see it better. Click the four arrow box to do this.<br />
<br />
[[File:Attendee_FullscreenMenu.png]]<br />
<br />
# To exit full screen view, click on the two arrow box. <br />
# To see chat, Q&A, and polls in full screen view. Minimize the speaker videos.<br />
<br />
'''Note:''' Screens can also be shared at tables (lounge & arena) the tool will function the same way there.<br />
<br />
==== Chat Details ====<br />
Posting in chat shares your avatar, name, membership type (aka professional title/designation), and Organization (Norwescon). This is true regardless of where you post to chat.<br />
<br />
[[File:Attendee_InSessionChat.png]]<br />
<br />
A yellow dot means there is something unread. In the image below there is an unread direct message waiting for me. Whenever there is a yellow dot by people that means you have a direct message.<br />
<br />
[[File:Attendee_DirectMessageWaiting.png]]<br />
<br />
Click the people button to see who has direct messaged you. You will be able to see the first several words of their message and choose to open it to read the remainder or not. Click the message to read it.<br />
<br />
[[File:Attendee_DirectMessag.png]]<br />
<br />
== Lounge ==<br />
This is a social space for all Norwescon attendees. ''It is only accessible in desktop mode.''<br />
<br />
[[File:Attendee_Lounge.png|600px]]<br />
<br />
Think of it as stopping in the hallway to talk to people you know, sitting down in Seaports to have a drink with friends, etc. You can arrange to meet a group of people at a a table in the lounge at any point during the convention to have a chat (voice/video/text). Each table has a maximum of 8 chairs. To join a table, click on an open chair. Your Personal Icon will appear on a chair. Other attendees can see this and choose to join you. Once the table has the maximum people occupying the table, it’s full and no one else can join it.<br />
<br />
[[File:Attendee_LoungeTableSolo.png]] <br />
<br />
If you're the only one at a table there's not much to see.<br />
<br />
=== Table Interactions ===<br />
When you first arrive at a table with others (not shown) you will always enter with your camera and microphone off even if you just had them on at another table or on stage. Airmeet's default setting for any situation where you have the ability to share your camera and microphone is to have these devices turned off. Devices that are off have a red box around them and a diagonal strikethrough on the image.<br />
<br />
[[File:Attendee_LoungeTableMenus.png]]<br />
<br />
# Video, enable/disable your video feed<br />
# Microphone, enable/disable your audio feed<br />
# Share your screen with others at the table<br />
# Change the layout (view) of the tabl.<br />
# Table chat, private with the people at the table<br />
# Settings, adjust your camera and microphone<br />
# Leave table to go somewhere else (you may also click on another table or a menu item at the top of the page to leave)<br />
<br />
== Arena ==<br />
The arena is where the The Official Norwescon booth, Con Services including Help Desk, Info desk, Dealers, Norwescon Games, Little Free Library, Club tables, Artists, BIPOC Safer Space, LGBTQI Safer Space, Quiet Room, etc. are located. The first booth in the arena is Norwescon Help & Information, this is where you can find friendly faces to assist you. There is some operability with arena spaces on the iOS and Android apps. A computer with a supported browser (chrome preferred) along with a microphone and camera are required for full feature access. <br />
<br />
[[File:Attendee_ArenaPage.png|600px]]<br />
<br />
# Filter the booths by a tag or tags<br />
# Search for a booth by a portion of the booth/person name<br />
# Use the interior scroll bar to scroll down to see everything<br />
<br />
=== Booth Interior ===<br />
<br />
[[File:Attendee_ArenaBoothInterior.png|600px]]<br />
<br />
# Resources are links that will open outside of Airmeet in a new browser tab<br />
# Register Interest opens a pop up allowing you to send an email to the booth host (see below)<br />
# Links to the associated social media accounts for the booth<br />
# A host is at the Help Desk table in this picture, they show up in the upper right corner<br />
# Join a table to connect with people at that table by clicking an empty seat or the word join<br />
<br />
==== Register Interest Email ====<br />
The email address you provide gets added to a list of emails that is provided to the booth host ''after the convention is over''.<br />
<br />
[[File:Attendee_AreaBoothRegisterInterest.png|200px]] <br />
<br />
The button changes to request sent <br />
<br />
[[File:Attendee_AreaBoothRequestSEnt.png|100px]]<br />
<br />
=== Interactions ===<br />
There are 6 tables in the booth, with a maximum of 8 people per table, you can move between tables by clicking on different tables. <br />
For information on how to interact at tables, see the [[Attendee_Guide#Table_Interactions|lounge section]].</div>Felicehttps://wiki.norwescon.org/index.php?title=Guidebook_Tips&diff=460Guidebook Tips2021-03-30T00:18:26Z<p>Felice: Created page with "Guidebook is the online schedule for the convention. If it is happening at Norwescon it is listed in Guidebook. You can download the app to your iOS or Android device and add..."</p>
<hr />
<div>Guidebook is the online schedule for the convention. If it is happening at Norwescon it is listed in Guidebook. You can download the app to your iOS or Android device and add the Norwescon 43 event. It is also available online by clicking the Schedule (Guidebook) link in Reception.<br />
<br />
Other than sessions on the session list in Airmeet there are meet-ups, movie watch parties, artist receptions, art in action, games to play, etc. You can find out when and where these are in Guidebook.<br />
<br />
==== Navigating Guidebook Location Listings ====<br />
* [------] Booth and/or Arena: the event will be found in Airmeet in the Arena, search for the matching booth name<br />
* [------] Stage: the event will be found in Airmeet on the Sessions list, enter the convention, click sessions, and click join now at the correct time<br />
* Multiple Locations: the event will be on the Norwescon Twitch Channel and also on the Airmeet Sessions list<br />
* Virtual Cinema/Scener App: download the Scener Plug-in for your Chrome browser and click the link in Guidebook to join at the correct time</div>Felicehttps://wiki.norwescon.org/index.php?title=Help_(NWC43)&diff=459Help (NWC43)2021-03-30T00:04:31Z<p>Felice: /* Attendee Topics */</p>
<hr />
<div>== Airmeet's Knowledge Base ==<br />
The platform we are using to host Norwescon 43 is called Airmeet. Most answers can be found at Airmeet's wonderful knowledge base. You can find it at '''https://help.airmeet.com/hc'''.<br />
<br />
<br />
== Norwescon's Knowledge Base ==<br />
=== FAQ ===<br />
<big>Please check out our '''[[Norwescon 43 FAQ|FAQ]]''' page for answers to most questions</big><br />
=== Attendee Topics ===<br />
* [[Closed Captioning in Airmeet]]<br />
* [[Attendee Guide]]<br />
* [[Guidebook Tips]]<br />
<br />
=== Panelist Topics ===<br />
=== Club/Vendor/Artist Topics ===<br />
<br />
=== Staff/Volunteer Topics ===<br />
* [[Norwescon 43's Staff Discord|Staff Discord Server]]<br />
* [[Norwescon 43 Staff Discord Tips & Tricks|Staff Discord Tips & Tricks]]<br />
* [[Norwescon 43 Help Desk Workflows|Help Desk Workflows]]<br />
* [[Help Desk - Common Problems]]<br />
* [[Airmeet Session Host Checkoff List|Airmeet Session Host Checkoff List]]<br />
*[[Airmeet Session Host Guide]]<br />
* [[Airmeet Session Host List for Special Events]]<br />
<br />
*[[How To Be an Airmeet Game Host]]<br />
<br />
== Still need help or cannot find what you are looking for? ==<br />
If you still need help you can contact Norwescon's Help Desk staff at<br><br><br />
[https://norwescon.org/help Real Time Chat (fastest response during convention hours)]<br><br />
Phone: (253) 235-9296 (voicemail/text only)<br><br />
Email: helpdesk@norwescon.org (best for questions before the convention)<br />
<br />
[[Category: Norwescon 43]]</div>Felicehttps://wiki.norwescon.org/index.php?title=FAQ_(NWC43)&diff=453FAQ (NWC43)2021-03-28T23:15:29Z<p>Felice: /* Virtual Convention Specific Items */</p>
<hr />
<div>== Items different this year as compared to [https://www.norwescon.org/about/faq-frequently-asked-questions/ main FAQ page] (numbers for reference). ==<br />
'''1.3. Where is Norwescon?'''<br />
Norwescon 43 is 100% online for 2021. <br />
<br />
'''1.3.1. How do I get there?'''<br />
You'll enter the event from our home page [https://www.norwescon.org norwescon.org] using the email address that you used to register for the convention.<br />
<br />
'''2.1.1. What if I can't/don't want to come for the whole weekend?'''<br />
Please purchase a membership and attend on the days/portion of days that you wish to attend. We are unable to limit attendance by day for our online event. <br />
<br />
'''2.1.2. What if I can't afford to pay for a membership at all?'''<br />
Just like for our in-person event you will be able to view the Dealers' Room, Art Show, and Club Table information online without purchasing a membership. New for the virtual event, you will be able to see some concerts and demonstrations on our Twitch channel without a membership as well.<br />
<br />
'''2.2. When do I get my badge?'''<br />
We held badge pick-up events around the Puget Sound the weekend of March 20-21. Remaining badges will be mailed to members.<br />
<br />
'''2.4.1. How do I report a problem or concern?'''<br />
If you encounter or witness any behavior that concerns you please contact report@norwescon.org or stop by the first booth in the arena where you will find various people to assist you.<br />
<br />
'''2.6.May I take a screen capture of a panel or a table? Or, a photo of my computer screen showing the people on screen?'''<br />
For any programming item or event, no. It would be too disruptive to the schedule to ask for permission from all the panelists to have a photo or screen capture taken, and it has been Norwescon's long-standing policy to ask for consent before taking photos. <br />
<br />
For a table in the arena or lounge, if you are able to get everyone's consent for the picture or screen-capture, then you may take one. Again, in line with our Code of Conduct and Photography Policy, it is important to ask people's permission BEFORE taking any type of recording.<br />
<br />
'''3.1.1. Can I volunteer to help out?'''<br />
Yes! Please contact volunteers@norwescon.org or stop by the first booth in the arena during the convention.<br />
<br />
'''3.4.2.1. I want to play a game. Do I need to sign up?'''<br />
You do not need to, but it is preferred as scheduled games are on a first come first served sign up basis. Sign ups are available online at [https://www.norwescon.org/con/special-events/games/ norwescon.org/con/special-events/games/]. Most games have a maximum player limit; if you sign up after that limit is reached you will be placed on the waitlist and can play if players who signed up earlier don’t show up. There is no sign-up list for the Jackbox Stage; just show up and play.<br />
<br />
'''3.4.2.4. What is Open Games? Where is it?'''<br />
Come to Open Games if you're interested in pulling up a virtual chair and playing a game with your friends and/or other available players. Open Games can be found at the "Norwescon Games - Info Desk and Open Games" booth in the arena on Airmeet. Stop by and talk to the staff at the Games Help Desk. Games Staff can suggest games you may like, help you find a game and/or other players, and even play games with you. In addition, we have some trial memberships available from our partner Tabletopia if you want to play a game they provide; otherwise you can run a game on whatever platform you choose. Staff at the Games Help Desk can also teach a number of games if you want to learn something new.<br />
<br />
== Virtual Convention Specific Items ==<br />
'''Q: Where do I log in?'''<br />
<br />
A: Go to Norwescon.org and click the button to ''Enter Norwescon 43''. DO NOT GO DIRECTLY TO AIRMEET.COM.<br />
<br />
'''Q: I want to attend a 10am panel on Saturday morning, when should I login?''' <br />
<br />
A: If you haven't logged in before, we recommend joining for the first time at least 30 minutes before the event you wish to attend. If you have not yet purchased your membership, please do so as far in advance as is practical. Once the convention officially begins, setting up your Airmeet login based on a membership purchase becomes a manual process for our volunteer staff.<br />
<br />
'''Q. My household is sharing one computer, webcam, and IP address, to attend Norwescon 43. Do we register as one person or two?'''<br />
<br />
A. In order for each person to appear with their name and information you do need to have a registration for each of them so that they have their own Airmeet account/login. However you will only be able to attend one event/panel at a time as simultaneous account logins are not possible. If one person in your household registers, you are welcome to attend events together. If both of you register only one of you will be able to be logged in and attending something at a time. IP address is not a criteria, if you have multiple computers, please register each person and attend from individual devices.<br />
<br />
'''Q. How many events/panels are running at the same time during Norwescon 43?''' <br />
<br />
A. We'll have 10 stages running at once most of the time so you'll have to decide where you want to be.<br />
<br />
'''Q. Is closed captioning available for Norwescon 43?'''<br />
<br />
A. Yes, the Airmeet platform has built-in support for closed captioning in sessions. For usage directions and additional information about using a third-party option to inject captions into your feed go to our [[Closed Captioning in Airmeet|Closed Captioning]] page.<br />
<br />
'''Q. Do any events have American Sign Language interpretation?'''<br />
A. Yes, some of our special events are offering ALS interpretation. These events have [ASL] appended to the title. For more information about searching for sessions during the convention visit our [[Attendee_Guide#Sessions|Attendee Guide]].<br />
<br />
'''Q: How do I know what email address I registered for the convention with?'''<br />
<br />
A: If you're not sure what address you registered with the best way to check is to go to the registration kiosk and log in with your username and password. After reviewing your badge name (update NOT pushed to Airmeet after 3/28/2021) you will be able to proceed to the next page where your email addresses are listed. The first email address listed<br />
on the account is the one to access Airmeet with.<br />
<br />
'''Q. I wasn't able to pick up my badge in person, when will I receive it?'''<br />
<br />
A. If you purchased your membership before March 15th your badge was mailed on Monday, March 22nd and should arrive in 7-10 business days, depending on the postal service and how far away from Seattle you are. If you purchased your membership after March 15th your badge will be printed and mailed to you after the convention and you should receive it towards the end of April.<br />
<br />
'''Q: May I take a screen capture of a panel or a table? Or, a photo of my computer screen showing the people on screen?''' <br />
<br />
A. For any programming item or event, no. It would be too disruptive to the schedule to ask for permission from all the panelists to have a photo or screen capture taken, and it has been Norwescon's long-standing policy to ask for consent before taking photos.<br />
<br />
For a table in the arena or lounge, if you are able to get everyone's consent for the picture or screen-capture, then you may take one. Again, in line with our Code of Conduct and Photography Policy, it is important to ask people's permission BEFORE taking any type of recording.<br />
<br />
[[Category: Norwescon 43]]</div>Felicehttps://wiki.norwescon.org/index.php?title=FAQ_(NWC43)&diff=452FAQ (NWC43)2021-03-28T23:15:08Z<p>Felice: /* Virtual Convention Specific Items */</p>
<hr />
<div>== Items different this year as compared to [https://www.norwescon.org/about/faq-frequently-asked-questions/ main FAQ page] (numbers for reference). ==<br />
'''1.3. Where is Norwescon?'''<br />
Norwescon 43 is 100% online for 2021. <br />
<br />
'''1.3.1. How do I get there?'''<br />
You'll enter the event from our home page [https://www.norwescon.org norwescon.org] using the email address that you used to register for the convention.<br />
<br />
'''2.1.1. What if I can't/don't want to come for the whole weekend?'''<br />
Please purchase a membership and attend on the days/portion of days that you wish to attend. We are unable to limit attendance by day for our online event. <br />
<br />
'''2.1.2. What if I can't afford to pay for a membership at all?'''<br />
Just like for our in-person event you will be able to view the Dealers' Room, Art Show, and Club Table information online without purchasing a membership. New for the virtual event, you will be able to see some concerts and demonstrations on our Twitch channel without a membership as well.<br />
<br />
'''2.2. When do I get my badge?'''<br />
We held badge pick-up events around the Puget Sound the weekend of March 20-21. Remaining badges will be mailed to members.<br />
<br />
'''2.4.1. How do I report a problem or concern?'''<br />
If you encounter or witness any behavior that concerns you please contact report@norwescon.org or stop by the first booth in the arena where you will find various people to assist you.<br />
<br />
'''2.6.May I take a screen capture of a panel or a table? Or, a photo of my computer screen showing the people on screen?'''<br />
For any programming item or event, no. It would be too disruptive to the schedule to ask for permission from all the panelists to have a photo or screen capture taken, and it has been Norwescon's long-standing policy to ask for consent before taking photos. <br />
<br />
For a table in the arena or lounge, if you are able to get everyone's consent for the picture or screen-capture, then you may take one. Again, in line with our Code of Conduct and Photography Policy, it is important to ask people's permission BEFORE taking any type of recording.<br />
<br />
'''3.1.1. Can I volunteer to help out?'''<br />
Yes! Please contact volunteers@norwescon.org or stop by the first booth in the arena during the convention.<br />
<br />
'''3.4.2.1. I want to play a game. Do I need to sign up?'''<br />
You do not need to, but it is preferred as scheduled games are on a first come first served sign up basis. Sign ups are available online at [https://www.norwescon.org/con/special-events/games/ norwescon.org/con/special-events/games/]. Most games have a maximum player limit; if you sign up after that limit is reached you will be placed on the waitlist and can play if players who signed up earlier don’t show up. There is no sign-up list for the Jackbox Stage; just show up and play.<br />
<br />
'''3.4.2.4. What is Open Games? Where is it?'''<br />
Come to Open Games if you're interested in pulling up a virtual chair and playing a game with your friends and/or other available players. Open Games can be found at the "Norwescon Games - Info Desk and Open Games" booth in the arena on Airmeet. Stop by and talk to the staff at the Games Help Desk. Games Staff can suggest games you may like, help you find a game and/or other players, and even play games with you. In addition, we have some trial memberships available from our partner Tabletopia if you want to play a game they provide; otherwise you can run a game on whatever platform you choose. Staff at the Games Help Desk can also teach a number of games if you want to learn something new.<br />
<br />
== Virtual Convention Specific Items ==<br />
'''Q: Where do I log in?'''<br />
<br />
A: Go to Norwescon.org and click the button to Enter Norwescon 43. DO NOT GO DIRECTLY TO AIRMEET.COM.<br />
<br />
'''Q: I want to attend a 10am panel on Saturday morning, when should I login?''' <br />
<br />
A: If you haven't logged in before, we recommend joining for the first time at least 30 minutes before the event you wish to attend. If you have not yet purchased your membership, please do so as far in advance as is practical. Once the convention officially begins, setting up your Airmeet login based on a membership purchase becomes a manual process for our volunteer staff.<br />
<br />
'''Q. My household is sharing one computer, webcam, and IP address, to attend Norwescon 43. Do we register as one person or two?'''<br />
<br />
A. In order for each person to appear with their name and information you do need to have a registration for each of them so that they have their own Airmeet account/login. However you will only be able to attend one event/panel at a time as simultaneous account logins are not possible. If one person in your household registers, you are welcome to attend events together. If both of you register only one of you will be able to be logged in and attending something at a time. IP address is not a criteria, if you have multiple computers, please register each person and attend from individual devices.<br />
<br />
'''Q. How many events/panels are running at the same time during Norwescon 43?''' <br />
<br />
A. We'll have 10 stages running at once most of the time so you'll have to decide where you want to be.<br />
<br />
'''Q. Is closed captioning available for Norwescon 43?'''<br />
<br />
A. Yes, the Airmeet platform has built-in support for closed captioning in sessions. For usage directions and additional information about using a third-party option to inject captions into your feed go to our [[Closed Captioning in Airmeet|Closed Captioning]] page.<br />
<br />
'''Q. Do any events have American Sign Language interpretation?'''<br />
A. Yes, some of our special events are offering ALS interpretation. These events have [ASL] appended to the title. For more information about searching for sessions during the convention visit our [[Attendee_Guide#Sessions|Attendee Guide]].<br />
<br />
'''Q: How do I know what email address I registered for the convention with?'''<br />
<br />
A: If you're not sure what address you registered with the best way to check is to go to the registration kiosk and log in with your username and password. After reviewing your badge name (update NOT pushed to Airmeet after 3/28/2021) you will be able to proceed to the next page where your email addresses are listed. The first email address listed<br />
on the account is the one to access Airmeet with.<br />
<br />
'''Q. I wasn't able to pick up my badge in person, when will I receive it?'''<br />
<br />
A. If you purchased your membership before March 15th your badge was mailed on Monday, March 22nd and should arrive in 7-10 business days, depending on the postal service and how far away from Seattle you are. If you purchased your membership after March 15th your badge will be printed and mailed to you after the convention and you should receive it towards the end of April.<br />
<br />
'''Q: May I take a screen capture of a panel or a table? Or, a photo of my computer screen showing the people on screen?''' <br />
<br />
A. For any programming item or event, no. It would be too disruptive to the schedule to ask for permission from all the panelists to have a photo or screen capture taken, and it has been Norwescon's long-standing policy to ask for consent before taking photos.<br />
<br />
For a table in the arena or lounge, if you are able to get everyone's consent for the picture or screen-capture, then you may take one. Again, in line with our Code of Conduct and Photography Policy, it is important to ask people's permission BEFORE taking any type of recording.<br />
<br />
[[Category: Norwescon 43]]</div>Felicehttps://wiki.norwescon.org/index.php?title=Airmeet_Attendee_Guide&diff=406Airmeet Attendee Guide2021-03-28T06:56:19Z<p>Felice: </p>
<hr />
<div>Norwescon 43 is virtual and being presented in Airmeet. You will enter the convention from a button on the home page using the email address you registered with. When the convention is available you'll see a home page that looks something like this.<br />
<br />
[[File:Attendee_NWCHomePage.png]]<br />
<br />
As with an in-person convention: If you break the Norwescon Code of Conduct, you could be removed from the event and won’t be able to return. Click the link to read it: https://www.norwescon.org/con/memberships/policies-and-guidelines/code-of-conduct/<br />
<br />
The below information is designed to supplement the general Airmeet help documentation and provide information specific to Norwescon. For assistance with accessing the convention or purchasing a membership, visit our [https://www.norwescon.org/help/ help desk page]. Once you successfully enter the event, help is most easily found at the Norwescon Help & Information Booth in the Arena.<br />
<br />
== Audio Tips and Tricks ==<br />
Convention attendees are able to interact with others in the Lounge and Arena. For some panels you may be able to raise your hand and ask questions via audio instead of using the Q&A feature. If you choose to interact with others the following audio tips and tricks may be helpful.<br />
<br />
'''Camera:''' To get the best from this, you should have lighting that is above and semi in front of you. Note the different images in the various tables and sessions. The closer to natural lighting is best.<br />
NOTE: I tested this and found that sitting in the cat’s room had the best lighting effect for me.<br />
<br />
'''Audio:''' It’s best if you use a headset. If you can’t use a headset, headphones or earbuds will still make it easier for you to hear others and others to hear you. Turn off external noise sources, TV, stereo, etc. and try to keep other sounds to a minimum (like removing all cat toys from the cat room so your fur baby won’t play in the same room as you). And if there is too much noise due to external outside noises, you can mute yourself (or the Host will do that).<br />
<br />
'''Connection:''' The best result is to use a wired Network connection for audio and streaming. WiFi is OK if it’s really reliable and fast.<br />
<br />
'''Internet Browser:''' Recommended is Google Chrome – 79 or later, then MS Edge; current versions of Firefox and Brave also work. Other browsers will join in Light mode, where you can browse and watch live sessions but not interact in the social spaces.<br />
<br />
'''Physical setup:''' A desk / table for your computer / laptop; a desk chair, comfy chair, etc. For the performances, you can plug your computer / laptop into your TV and mirror it.<br />
<br />
''Remember to take breaks away from your computer, laptop, or device. And have fun!''<br />
<br />
=== If you don't have a computer . . . ===<br />
There are apps for iOS and Android but they do not allow you to interact via video. You can see any video but you cannot be seen by others. It is possible to force your tablet or smartphone to show the convention in desktop mode and access the video interaction features. If your preference is to attend events but not voice/video chat with others then the app for your device is the preferred method of attending the convention.<br />
<br />
== Home Page Features ==<br />
Outside of the Airmeet event everyone has access to the following home page features. The Schedule for all events is in Guidebook, just like in previous Norwescon’s! FYI, Guidebook doesn’t have any weblinks to Airmeet.<br />
<br />
=== Schedule ===<br />
Want to find out what is going on all weekend? Every panel, concert, game, and performance listed day by day for your convenience. Sessions are listed inside of Airmeet but Guidebook is the best way to find things other than sessions.<br />
<br />
=== Art Show ===<br />
The Norwescon art show features science fiction and fantasy artwork by artists local and far flung, led by our artist guest of honor, Sana Takeda! Browse through our art show to explore their work, and follow hyperlinks to purchase from your favorite artists through their websites. Many artists will be available for interaction at virtual booths within our virtual convention space.<br />
<br />
=== Club Tables ===<br />
Norwescon always offers space to local clubs, groups, conventions, and organizations that promote science, science fiction, fantasy, costuming, and other fannish pursuits. Check out the options for what other fannish fun you can find. Interaction is possible at virtual booths within the convention's virtual space.<br />
<br />
=== Dealers' Room ===<br />
Explore the finest fandom-related merchandise form our dealers with their vast array of collectibles, books, games, and other items. At our writers' row, allow authors to tempt you with their wordsmithing ways. Members may visit virtual tables to interact with dealers and authors within the convention's virtual space.<br />
<br />
=== Twitch ===<br />
A number of games and several event performances are being streamed to the public through our Twitch channel. Stop by, watch a show or a game, and hang out in the chat channel.<br />
<br />
== Entering the Convention ==<br />
Once you have clicked on the Enter Norwescon 43 button, you will land on a page that has features similar to the one below.<br />
<br />
[[File:Attendee_EventCard.png]]<br />
<br />
Click the '''Enter event button'''.<br />
<br />
=== Attendee Card ===<br />
This is a picture of an attendee profile card. It is what you will see the first time you enter the event. Designation may read Professional Title insted.<br />
<br />
[[File:Attendee_AttendeeCard.png]]<br />
<br />
The card shows you what was prefilled for you based on what you entered when you registered for Norwescon 43. <br />
If you already had an Airmeet account prior to being entered into the Norwescon Airmeet, your attendee profile will not be overwritten. You are encouraged to edit it to match other attendees. You'll be able to change it back at the next Airmeet you attend.<br />
<br />
==== PREFILLED FIELDS ====<br />
* Name (Badge Name) <br />
* Professional Title/Designation (Badge Type - Panelist, Guest of Honor, Attendee, Staff, etc.)<br />
* Organization (Norwescon)<br />
''NOTE: Please do not edit any of the fields in your profile that Norwescon has prefilled.''<br />
<br />
You can edit all other fields (City and Country) and add a photo or image. City and Country doesn’t have to be ‘filled in’ but Airmeet requires something to be populated. In the above scenario, I used dots. Note that there is a minimum / maximum number of characters you can use. <br />
<br />
If you want to use pronouns, please add them after you Name. This is the only exception to the direction not to edit your Name, Professional Title/Designation, and Organization.<br />
<br />
After clicking the Save button, you will see a message telling it’s processing then another message letting you know it’s done. If you choose not to click save, the changes aren’t saved.<br />
<br />
Your profile icon will have whatever photo, image, symbol you uploaded into your profile.<br />
NOTE: I’m a NASA Juno space craft Lego fan, which is where the image is from. 😊<br />
Remember when choosing something other than a photo of yourself to pick images that adhere to the [https://www.norwescon.org/con/memberships/policies-and-guidelines/code-of-conduct/ Code of Conduct]<br />
<br />
=== Test your setup ===<br />
The last thing that happens before you enter the convention proper is that you are given the opportunity to test your setup. You can take this opportunity to check to see how you look on camera and to test your speakers and microphone. Note: Airmeet will require that you opt in to sharing your camera and microphone every time you engage in an activity where this is possible (e.g. take a seat at a table, step onto a stage). Even if you do not intend to interact with others via your camera or microphone, we recommend that you test your audio connection at least once when you first enter to ensure that you can hear the audio during the sessions.<br />
<br />
[[File:Attendee_TestSetup.png]]<br />
<br />
Click the video icon, the mic icon. OR you can click the Test speaker and mic button. Make any adjustments needed for best audio.<br />
Note: I have hung a gray blanket behind me.<br />
<br />
== Reception ==<br />
The first page you see when arriving at the convention is the Reception page. <br />
<br />
[[File:Attendee_Reception.png]]<br />
<br />
Most of the text on the graphic will link you to convention information outside of Airmeet, the links will open in new tabs in your browser making it easy to come back to the convention by clicking the tab. The one exception is the Walkthrough box provided by Airmeet. This plays a video in a pop up that can be closed by clicking the X in the very light gray circle in the upper right when the video is open.<br />
<br />
From reception you can:<br />
# Find and attend a Session (Panel)<br />
# Visit the Lounge (where tables are – i.e. Social space)<br />
# Explore the Arena (Info table, Dealers room, Gaming, Club tables, etc.)<br />
# Read and comment on the live convention wide Feed<br />
# View the list of people currently present at the event and direct message them<br />
# See any convention-wide alerts (reminders & announcements)<br />
# Exit the event by clicking on your profile (select exit from the menu of options)<br />
<br />
== Sessions ==<br />
The default view for this page is All Sessions.<br />
<br />
[[File:Attendee_Sessions.png]]<br />
<br />
On this page you can:<br />
# Filter the panel (session) list by those you have added to your schedule<br />
# Filter the list by a subject tag(s)<br />
# Toggle between days<br />
# Search for a specific panel using part of the title (or the whole title)<br />
#* Events which provide American Sign Language interpretation have [ASL] in the title.<br />
# Filter the list by upcoming, live, or completed<br />
# Join live sessions<br />
# Add sessions to your schedule<br />
<br />
=== Before a Session Begins ===<br />
It is possible to enter a session before it has officially begun (the host and panelists are backstage preparing to start). In such a case you will see a message that the session will begin/resume shortly. When the session begins to go live, you will see a yellow bar and numbered countdown across the bottom of the screen.<br />
<br />
[[File:Attendee_PreSession.png]]<br />
<br />
=== During a Panel / Session ===<br />
Attendees cannot speak during a session without being handed a microphone, they also cannot be seen on camera.<br />
<br />
[[File:Attendee_DuringSession.png]]<br />
<br />
On this page you can:<br />
# See who is on stage<br />
# See how long the session has been running and how many people are attending<br />
# Send emoji feedback about the presentation<br />
# Raise your hand to be handed a microphone and ask a question live on stage<br />
# Turn on/off closed captioning<br />
# Adjust your video feed to a lower resolution or turn off the video all together to save on bandwidth<br />
# Text chat with everyone<br />
# Ask a question to be answered by the panelists (yellow dot means there is an unanswered question)<br />
# Participate in a poll<br />
# See the profiles of everyone attending (new tab)<br />
<br />
==== Screen sharing menu ====<br />
Panelists may choose to provide information using screen sharing.<br />
<br />
[[File:Attendee_EnterFullscreen.png]]<br />
<br />
You can make it full screen to see it better. Click the four arrow box to do this.<br />
<br />
[[File:Attendee_FullscreenMenu.png]]<br />
<br />
# To exit full screen view, click on the two arrow box. <br />
# To see chat, Q&A, and polls in full screen view. Minimize the speaker videos.<br />
<br />
'''Note:''' Screens can also be shared at tables (lounge & arena) the tool will function the same way there.<br />
<br />
==== Chat Details ====<br />
Posting in chat shares your avatar, name, membership type (aka professional title/designation), and Organization (Norwescon). This is true regardless of where you post to chat.<br />
<br />
[[File:Attendee_InSessionChat.png]]<br />
<br />
A yellow dot means there is something unread. In the image below there is an unread direct message waiting for me. Whenever there is a yellow dot by people that means you have a direct message.<br />
<br />
[[File:Attendee_DirectMessageWaiting.png]]<br />
<br />
Click the people button to see who has direct messaged you. You will be able to see the first several words of their message and choose to open it to read the remainder or not. Click the message to read it.<br />
<br />
[[File:Attendee_DirectMessag.png]]<br />
<br />
== Lounge ==<br />
This is a social space for all Norwescon attendees. ''It is only accessible in desktop mode.''<br />
<br />
[[File:Attendee_Lounge.png|600px]]<br />
<br />
Think of it as stopping in the hallway to talk to people you know, sitting down in Seaports to have a drink with friends, etc. You can arrange to meet a group of people at a a table in the lounge at any point during the convention to have a chat (voice/video/text). Each table has a maximum of 8 chairs. To join a table, click on an open chair. Your Personal Icon will appear on a chair. Other attendees can see this and choose to join you. Once the table has the maximum people occupying the table, it’s full and no one else can join it.<br />
<br />
[[File:Attendee_LoungeTableSolo.png]] <br />
<br />
If you're the only one at a table there's not much to see.<br />
<br />
=== Table Interactions ===<br />
When you first arrive at a table with others (not shown) you will always enter with your camera and microphone off even if you just had them on at another table or on stage. Airmeet's default setting for any situation where you have the ability to share your camera and microphone is to have these devices turned off. Devices that are off have a red box around them and a diagonal strikethrough on the image.<br />
<br />
[[File:Attendee_LoungeTableMenus.png]]<br />
<br />
# Video, enable/disable your video feed<br />
# Microphone, enable/disable your audio feed<br />
# Share your screen with others at the table<br />
# Change the layout (view) of the tabl.<br />
# Table chat, private with the people at the table<br />
# Settings, adjust your camera and microphone<br />
# Leave table to go somewhere else (you may also click on another table or a menu item at the top of the page to leave)<br />
<br />
== Arena ==<br />
The arena is where the The Official Norwescon booth, Con Services including Help Desk, Info desk, Dealers, Norwescon Games, Little Free Library, Club tables, Artists, BIPOC Safer Space, LGBTQI Safer Space, Quiet Room, etc. are located. The first booth in the arena is Norwescon Help & Information, this is where you can find friendly faces to assist you. There is some operability with arena spaces on the iOS and Android apps. A computer with a supported browser (chrome preferred) along with a microphone and camera are required for full feature access. <br />
<br />
[[File:Attendee_ArenaPage.png|600px]]<br />
<br />
# Filter the booths by a tag or tags<br />
# Search for a booth by a portion of the booth/person name<br />
# Use the interior scroll bar to scroll down to see everything<br />
<br />
=== Booth Interior ===<br />
<br />
[[File:Attendee_ArenaBoothInterior.png|600px]]<br />
<br />
# Resources are links that will open outside of Airmeet in a new browser tab<br />
# Register Interest opens a pop up allowing you to send an email to the booth host (see below)<br />
# Links to the associated social media accounts for the booth<br />
# A host is at the Help Desk table in this picture, they show up in the upper right corner<br />
# Join a table to connect with people at that table by clicking an empty seat or the word join<br />
<br />
==== Register Interest Email ====<br />
The email address you provide gets added to a list of emails that is provided to the booth host ''after the convention is over''.<br />
<br />
[[File:Attendee_AreaBoothRegisterInterest.png|200px]] <br />
<br />
The button changes to request sent <br />
<br />
[[File:Attendee_AreaBoothRequestSEnt.png|100px]]<br />
<br />
=== Interactions ===<br />
There are 6 tables in the booth, with a maximum of 8 people per table, you can move between tables by clicking on different tables. <br />
For information on how to interact at tables, see the [[Attendee_Guide#Table_Interactions|lounge section]].</div>Felicehttps://wiki.norwescon.org/index.php?title=Airmeet_Attendee_Guide&diff=397Airmeet Attendee Guide2021-03-28T06:46:23Z<p>Felice: /* Register Interest Email */</p>
<hr />
<div>Norwescon 43 is virtual and being presented in Airmeet. You will enter the convention from a button on the home page using the email address you registered with. When the convention is available you'll see a home page that looks something like this.<br />
<br />
[[File:Attendee_NWCHomePage.png]]<br />
<br />
As with an in-person convention: If you break the Norwescon Code of Conduct, you could be removed from the event and won’t be able to return. Click the link to read it: https://www.norwescon.org/con/memberships/policies-and-guidelines/code-of-conduct/<br />
<br />
The below information is designed to supplement the general Airmeet help documentation and provide information specific to Norwescon. For assistance with accessing the convention or purchasing a membership, visit our [https://www.norwescon.org/help/ help desk page]. Once you successfully enter the event, help is most easily found at the Norwescon Help & Information Booth in the Arena.<br />
<br />
== Audio Tips and Tricks ==<br />
Convention attendees are able to interact with others in the Lounge and Arena. For some panels you may be able to raise your hand and ask questions via audio instead of using the Q&A feature. If you choose to interact with others the following audio tips and tricks may be helpful.<br />
<br />
'''Camera:''' To get the best from this, you should have lighting that is above and semi in front of you. Note the different images in the various tables and sessions. The closer to natural lighting is best.<br />
NOTE: I tested this and found that sitting in the cat’s room had the best lighting effect for me.<br />
<br />
'''Audio:''' It’s best if you use a headset. If you can’t use a headset, headphones or earbuds will still make it easier for you to hear others and others to hear you. Turn off external noise sources, TV, stereo, etc. and try to keep other sounds to a minimum (like removing all cat toys from the cat room so your fur baby won’t play in the same room as you). And if there is too much noise due to external outside noises, you can mute yourself (or the Host will do that).<br />
<br />
'''Connection:''' The best result is to use a wired Network connection for audio and streaming. WiFi is OK if it’s really reliable and fast.<br />
<br />
'''Internet Browser:''' Recommended is Google Chrome – 79 or later, then MS Edge; current versions of Firefox and Brave also work. Other browsers will join in Light mode, where you can browse and watch live sessions but not interact in the social spaces.<br />
<br />
'''Physical setup:''' A desk / table for your computer / laptop; a desk chair, comfy chair, etc. For the performances, you can plug your computer / laptop into your TV and mirror it.<br />
<br />
''Remember to take breaks away from your computer, laptop, or device. And have fun!''<br />
<br />
=== If you don't have a computer . . . ===<br />
There are apps for iOS and Android but they do not allow you to interact via video. You can see any video but you cannot be seen by others. It is possible to force your tablet or smartphone to show the convention in desktop mode and access the video interaction features. If your preference is to attend events but not voice/video chat with others then the app for your device is the preferred method of attending the convention.<br />
<br />
== Home Page Features ==<br />
Outside of the Airmeet event everyone has access to the following home page features. The Schedule for all events is in Guidebook, just like in previous Norwescon’s! FYI, Guidebook doesn’t have any weblinks to Airmeet.<br />
<br />
=== Schedule ===<br />
Want to find out what is going on all weekend? Every panel, concert, game, and performance listed day by day for your convenience. Sessions are listed inside of Airmeet but Guidebook is the best way to find things other than sessions.<br />
<br />
=== Art Show ===<br />
The Norwescon art show features science fiction and fantasy artwork by artists local and far flung, led by our artist guest of honor, Sana Takeda! Browse through our art show to explore their work, and follow hyperlinks to purchase from your favorite artists through their websites. Many artists will be available for interaction at virtual booths within our virtual convention space.<br />
<br />
=== Club Tables ===<br />
Norwescon always offers space to local clubs, groups, conventions, and organizations that promote science, science fiction, fantasy, costuming, and other fannish pursuits. Check out the options for what other fannish fun you can find. Interaction is possible at virtual booths within the convention's virtual space.<br />
<br />
=== Dealers' Room ===<br />
Explore the finest fandom-related merchandise form our dealers with their vast array of collectibles, books, games, and other items. At our writers' row, allow authors to tempt you with their wordsmithing ways. Members may visit virtual tables to interact with dealers and authors within the convention's virtual space.<br />
<br />
=== Twitch ===<br />
A number of games and several event performances are being streamed to the public through our Twitch channel. Stop by, watch a show or a game, and hang out in the chat channel.<br />
<br />
== Entering the Convention ==<br />
Once you have clicked on the Enter Norwescon 43 button, you will land on a page that has features similar to the one below.<br />
<br />
[[File:Attendee_EventCard.png]]<br />
<br />
Click the '''Enter event button'''.<br />
<br />
=== Attendee Card ===<br />
This is a picture of an attendee profile card. It is what you will see the first time you enter the event. Designation may read Professional Title insted.<br />
<br />
[[File:Attendee_AttendeeCard.png]]<br />
<br />
The card shows you what was prefilled for you based on what you entered when you registered for Norwescon 43. <br />
If you already had an Airmeet account prior to being entered into the Norwescon Airmeet, your attendee profile will not be overwritten. You are encouraged to edit it to match other attendees. You'll be able to change it back at the next Airmeet you attend.<br />
<br />
==== PREFILLED FIELDS ====<br />
* Name (Badge Name) <br />
* Professional Title/Designation (Badge Type - Panelist, Guest of Honor, Attendee, Staff, etc.)<br />
* Organization (Norwescon)<br />
''NOTE: Please do not edit any of the fields in your profile that Norwescon has prefilled.''<br />
<br />
You can edit all other fields (City and Country) and add a photo or image. City and Country doesn’t have to be ‘filled in’ but Airmeet requires something to be populated. In the above scenario, I used dots. Note that there is a minimum / maximum number of characters you can use. <br />
<br />
If you want to use pronouns, please add them after you Name. This is the only exception to the direction not to edit your Name, Professional Title/Designation, and Organization.<br />
<br />
After clicking the Save button, you will see a message telling it’s processing then another message letting you know it’s done. If you choose not to click save, the changes aren’t saved.<br />
<br />
Your profile icon will have whatever photo, image, symbol you uploaded into your profile.<br />
NOTE: I’m a NASA Juno space craft Lego fan, which is where the image is from. 😊<br />
Remember when choosing something other than a photo of yourself to pick images that adhere to the [https://www.norwescon.org/con/memberships/policies-and-guidelines/code-of-conduct/ Code of Conduct]<br />
<br />
=== Test your setup ===<br />
The last thing that happens before you enter the convention proper is that you are given the opportunity to test your setup. You can take this opportunity to check to see how you look on camera and to test your speakers and microphone. Note: Airmeet will require that you opt in to sharing your camera and microphone every time you engage in an activity where this is possible (e.g. take a seat at a table, step onto a stage). Even if you do not intend to interact with others via your camera or microphone, we recommend that you test your audio connection at least once when you first enter to ensure that you can hear the audio during the sessions.<br />
<br />
[[File:Attendee_TestSetup.png]]<br />
<br />
Click the video icon, the mic icon. OR you can click the Test speaker and mic button. Make any adjustments needed for best audio.<br />
Note: I have hung a gray blanket behind me.<br />
<br />
== Reception ==<br />
The first page you see when arriving at the convention is the Reception page. <br />
<br />
[[File:Attendee_Reception.png]]<br />
<br />
Most of the text on the graphic will link you to convention information outside of Airmeet, the links will open in new tabs in your browser making it easy to come back to the convention by clicking the tab. The one exception is the Walkthrough box provided by Airmeet. This plays a video in a pop up that can be closed by clicking the X in the very light gray circle in the upper right when the video is open.<br />
<br />
From reception you can:<br />
# Find and attend a Session (Panel)<br />
# Visit the Lounge (where tables are – i.e. Social space)<br />
# Explore the Arena (Info table, Dealers room, Gaming, Club tables, etc.)<br />
# Read and comment on the live convention wide Feed<br />
# View the list of people currently present at the event and direct message them<br />
# See any convention-wide alerts (reminders & announcements)<br />
# Exit the event by clicking on your profile (select exit from the menu of options)<br />
<br />
== Sessions ==<br />
The default view for this page is All Sessions.<br />
<br />
[[File:Attendee_Sessions.png]]<br />
<br />
On this page you can:<br />
# Filter the panel (session) list by those you have added to your schedule<br />
# Filter the list by a subject tag(s)<br />
# Toggle between days<br />
# Search for a specific panel using part of the title (or the whole title)<br />
#* Events which provide American Sign Language interpretation have [ASL] in the title.<br />
# Filter the list by upcoming, live, or completed<br />
# Join live sessions<br />
# Add sessions to your schedule<br />
<br />
=== Before a Session Begins ===<br />
It is possible to enter a session before it has officially begun (the host and panelists are backstage preparing to start). In such a case you will see a message that the session will begin/resume shortly. When the session begins to go live, you will see a yellow bar and numbered countdown across the bottom of the screen.<br />
<br />
[[File:Attendee_PreSession.png]]<br />
<br />
=== During a Panel / Session ===<br />
Attendees cannot speak during a session without being handed a microphone, they also cannot be seen on camera.<br />
<br />
[[File:Attendee_DuringSession.png]]<br />
<br />
On this page you can:<br />
# See who is on stage<br />
# See how long the session has been running and how many people are attending<br />
# Send emoji feedback about the presentation<br />
# Raise your hand to be handed a microphone and ask a question live on stage<br />
# Turn on/off closed captioning<br />
# Adjust your video feed to a lower resolution or turn off the video all together to save on bandwidth<br />
# Text chat with everyone<br />
# Ask a question to be answered by the panelists (yellow dot means there is an unanswered question)<br />
# Participate in a poll<br />
# See the profiles of everyone attending (new tab)<br />
<br />
==== Screen sharing menu ====<br />
Panelists may choose to provide information using screen sharing.<br />
<br />
[[File:Attendee_EnterFullscreen.png]]<br />
<br />
You can make it full screen to see it better. Click the four arrow box to do this.<br />
<br />
[[File:Attendee_FullscreenMenu.png]]<br />
<br />
# To exit full screen view, click on the two arrow box. <br />
# To see chat, Q&A, and polls in full screen view. Minimize the speaker videos.<br />
<br />
'''Note:''' Screens can also be shared at tables (lounge & arena) the tool will function the same way there.<br />
<br />
==== Chat Details ====<br />
Posting in chat shares your avatar, name, membership type (aka professional title/designation), and Organization (Norwescon). This is true regardless of where you post to chat.<br />
<br />
[[File:Attendee_InSessionChat.png]]<br />
<br />
A yellow dot means there is something unread. In the image below there is an unread direct message waiting for me. Whenever there is a yellow dot by people that means you have a direct message.<br />
<br />
[[File:Attendee_DirectMessageWaiting.png]]<br />
<br />
Click the people button to see who has direct messaged you. You will be able to see the first several words of their message and choose to open it to read the remainder or not. Click the message to read it.<br />
<br />
[[File:Attendee_DirectMessag.png]]<br />
<br />
== Lounge ==<br />
This is a social space for all Norwescon attendees. ''It is only accessible in desktop mode.''<br />
<br />
[[File:Attendee_Lounge.png|600px]]<br />
<br />
Think of it as stopping in the hallway to talk to people you know, sitting down in Seaports to have a drink with friends, etc. You can arrange to meet a group of people at a a table in the lounge at any point during the convention to have a chat (voice/video/text). Each table has a maximum of 8 chairs. To join a table, click on an open chair. Your Personal Icon will appear on a chair. Other attendees can see this and choose to join you. Once the table has the maximum people occupying the table, it’s full and no one else can join it.<br />
<br />
[[File:Attendee_LoungeTableSolo.png]] <br />
<br />
If you're the only one at a table there's not much to see.<br />
<br />
=== Table Interactions ===<br />
When you first arrive at a table with others (not shown) you will always enter with your camera and microphone off even if you just had them on at another table or on stage. Airmeet's default setting for any situation where you have the ability to share your camera and microphone is to have these devices turned off. Devices that are off have a red box around them and a diagonal strikethrough on the image.<br />
<br />
[[File:Attendee_LoungeTableMenus.png]]<br />
<br />
# Video, enable/disable your video feed<br />
# Microphone, enable/disable your audio feed<br />
# Share your screen with others at the table<br />
# Change the layout (view) of the tabl.<br />
# Table chat, private with the people at the table<br />
# Settings, adjust your camera and microphone<br />
# Leave table to go somewhere else (you may also click on another table or a menu item at the top of the page to leave)<br />
<br />
== Arena ==<br />
The arena is where the The Official Norwescon booth, Con Services including Help Desk, Info desk, Dealers, Norwescon Games, Little Free Library, Club tables, Artists, BIPOC Safer Space, LGBTQI Safer Space, Quiet Room, etc. are located. The first booth in the arena is Norwescon Help & Information, this is where you can find friendly faces to assist you. There is some operability with arena spaces on the iOS and Android apps. A computer with a supported browser (chrome preferred) along with a microphone and camera are required for full feature access. <br />
<br />
[[File:Attendee_ArenaPage.png|600px]]<br />
<br />
# Filter the booths by a tag or tags<br />
# Search for a booth by a portion of the booth/person name<br />
# Use the interior scroll bar to scroll down to see everything<br />
<br />
=== Booth Interior ===<br />
<br />
[[File:Attendee_ArenaBoothInterior.png|600px]]<br />
<br />
# Resources are links that will open outside of Airmeet in a new browser tab<br />
# Register Interest opens a pop up allowing you to send an email to the booth host (see below)<br />
# Links to the associated social media accounts for the booth<br />
# A host is at the Help Desk table in this picture, they show up in the upper right corner<br />
# Join a table to connect with people at that table by clicking an empty seat or the word join<br />
<br />
==== Register Interest Email ====<br />
The email address you provide gets added to a list of emails that is provided to the booth host ''after the convention is over''.<br />
<br />
[[File:Attendee_AreaBoothRegisterInterest.png|200px]] <br />
<br />
The button changes to request sent <br />
<br />
[[File:Attendee_AreaBoothRequestSEnt.png|100px]]<br />
<br />
=== Interactions ===<br />
There are 6 tables in the booth, with a maximum of 8 people per table, you can move between tables by clicking on different tables. <br />
For information on how to interact at tables, see the [[Attendee_Guide#Table_Interactions|lounge section]].<br />
<br />
== Connecting with Other Attendees ==</div>Felicehttps://wiki.norwescon.org/index.php?title=Airmeet_Attendee_Guide&diff=391Airmeet Attendee Guide2021-03-28T06:41:57Z<p>Felice: /* Arena */</p>
<hr />
<div>Norwescon 43 is virtual and being presented in Airmeet. You will enter the convention from a button on the home page using the email address you registered with. When the convention is available you'll see a home page that looks something like this.<br />
<br />
[[File:Attendee_NWCHomePage.png]]<br />
<br />
As with an in-person convention: If you break the Norwescon Code of Conduct, you could be removed from the event and won’t be able to return. Click the link to read it: https://www.norwescon.org/con/memberships/policies-and-guidelines/code-of-conduct/<br />
<br />
The below information is designed to supplement the general Airmeet help documentation and provide information specific to Norwescon. For assistance with accessing the convention or purchasing a membership, visit our [https://www.norwescon.org/help/ help desk page]. Once you successfully enter the event, help is most easily found at the Norwescon Help & Information Booth in the Arena.<br />
<br />
== Audio Tips and Tricks ==<br />
Convention attendees are able to interact with others in the Lounge and Arena. For some panels you may be able to raise your hand and ask questions via audio instead of using the Q&A feature. If you choose to interact with others the following audio tips and tricks may be helpful.<br />
<br />
'''Camera:''' To get the best from this, you should have lighting that is above and semi in front of you. Note the different images in the various tables and sessions. The closer to natural lighting is best.<br />
NOTE: I tested this and found that sitting in the cat’s room had the best lighting effect for me.<br />
<br />
'''Audio:''' It’s best if you use a headset. If you can’t use a headset, headphones or earbuds will still make it easier for you to hear others and others to hear you. Turn off external noise sources, TV, stereo, etc. and try to keep other sounds to a minimum (like removing all cat toys from the cat room so your fur baby won’t play in the same room as you). And if there is too much noise due to external outside noises, you can mute yourself (or the Host will do that).<br />
<br />
'''Connection:''' The best result is to use a wired Network connection for audio and streaming. WiFi is OK if it’s really reliable and fast.<br />
<br />
'''Internet Browser:''' Recommended is Google Chrome – 79 or later, then MS Edge; current versions of Firefox and Brave also work. Other browsers will join in Light mode, where you can browse and watch live sessions but not interact in the social spaces.<br />
<br />
'''Physical setup:''' A desk / table for your computer / laptop; a desk chair, comfy chair, etc. For the performances, you can plug your computer / laptop into your TV and mirror it.<br />
<br />
''Remember to take breaks away from your computer, laptop, or device. And have fun!''<br />
<br />
=== If you don't have a computer . . . ===<br />
There are apps for iOS and Android but they do not allow you to interact via video. You can see any video but you cannot be seen by others. It is possible to force your tablet or smartphone to show the convention in desktop mode and access the video interaction features. If your preference is to attend events but not voice/video chat with others then the app for your device is the preferred method of attending the convention.<br />
<br />
== Home Page Features ==<br />
Outside of the Airmeet event everyone has access to the following home page features. The Schedule for all events is in Guidebook, just like in previous Norwescon’s! FYI, Guidebook doesn’t have any weblinks to Airmeet.<br />
<br />
=== Schedule ===<br />
Want to find out what is going on all weekend? Every panel, concert, game, and performance listed day by day for your convenience. Sessions are listed inside of Airmeet but Guidebook is the best way to find things other than sessions.<br />
<br />
=== Art Show ===<br />
The Norwescon art show features science fiction and fantasy artwork by artists local and far flung, led by our artist guest of honor, Sana Takeda! Browse through our art show to explore their work, and follow hyperlinks to purchase from your favorite artists through their websites. Many artists will be available for interaction at virtual booths within our virtual convention space.<br />
<br />
=== Club Tables ===<br />
Norwescon always offers space to local clubs, groups, conventions, and organizations that promote science, science fiction, fantasy, costuming, and other fannish pursuits. Check out the options for what other fannish fun you can find. Interaction is possible at virtual booths within the convention's virtual space.<br />
<br />
=== Dealers' Room ===<br />
Explore the finest fandom-related merchandise form our dealers with their vast array of collectibles, books, games, and other items. At our writers' row, allow authors to tempt you with their wordsmithing ways. Members may visit virtual tables to interact with dealers and authors within the convention's virtual space.<br />
<br />
=== Twitch ===<br />
A number of games and several event performances are being streamed to the public through our Twitch channel. Stop by, watch a show or a game, and hang out in the chat channel.<br />
<br />
== Entering the Convention ==<br />
Once you have clicked on the Enter Norwescon 43 button, you will land on a page that has features similar to the one below.<br />
<br />
[[File:Attendee_EventCard.png]]<br />
<br />
Click the '''Enter event button'''.<br />
<br />
=== Attendee Card ===<br />
This is a picture of an attendee profile card. It is what you will see the first time you enter the event. Designation may read Professional Title insted.<br />
<br />
[[File:Attendee_AttendeeCard.png]]<br />
<br />
The card shows you what was prefilled for you based on what you entered when you registered for Norwescon 43. <br />
If you already had an Airmeet account prior to being entered into the Norwescon Airmeet, your attendee profile will not be overwritten. You are encouraged to edit it to match other attendees. You'll be able to change it back at the next Airmeet you attend.<br />
<br />
==== PREFILLED FIELDS ====<br />
* Name (Badge Name) <br />
* Professional Title/Designation (Badge Type - Panelist, Guest of Honor, Attendee, Staff, etc.)<br />
* Organization (Norwescon)<br />
''NOTE: Please do not edit any of the fields in your profile that Norwescon has prefilled.''<br />
<br />
You can edit all other fields (City and Country) and add a photo or image. City and Country doesn’t have to be ‘filled in’ but Airmeet requires something to be populated. In the above scenario, I used dots. Note that there is a minimum / maximum number of characters you can use. <br />
<br />
If you want to use pronouns, please add them after you Name. This is the only exception to the direction not to edit your Name, Professional Title/Designation, and Organization.<br />
<br />
After clicking the Save button, you will see a message telling it’s processing then another message letting you know it’s done. If you choose not to click save, the changes aren’t saved.<br />
<br />
Your profile icon will have whatever photo, image, symbol you uploaded into your profile.<br />
NOTE: I’m a NASA Juno space craft Lego fan, which is where the image is from. 😊<br />
Remember when choosing something other than a photo of yourself to pick images that adhere to the [https://www.norwescon.org/con/memberships/policies-and-guidelines/code-of-conduct/ Code of Conduct]<br />
<br />
=== Test your setup ===<br />
The last thing that happens before you enter the convention proper is that you are given the opportunity to test your setup. You can take this opportunity to check to see how you look on camera and to test your speakers and microphone. Note: Airmeet will require that you opt in to sharing your camera and microphone every time you engage in an activity where this is possible (e.g. take a seat at a table, step onto a stage). Even if you do not intend to interact with others via your camera or microphone, we recommend that you test your audio connection at least once when you first enter to ensure that you can hear the audio during the sessions.<br />
<br />
[[File:Attendee_TestSetup.png]]<br />
<br />
Click the video icon, the mic icon. OR you can click the Test speaker and mic button. Make any adjustments needed for best audio.<br />
Note: I have hung a gray blanket behind me.<br />
<br />
== Reception ==<br />
The first page you see when arriving at the convention is the Reception page. <br />
<br />
[[File:Attendee_Reception.png]]<br />
<br />
Most of the text on the graphic will link you to convention information outside of Airmeet, the links will open in new tabs in your browser making it easy to come back to the convention by clicking the tab. The one exception is the Walkthrough box provided by Airmeet. This plays a video in a pop up that can be closed by clicking the X in the very light gray circle in the upper right when the video is open.<br />
<br />
From reception you can:<br />
# Find and attend a Session (Panel)<br />
# Visit the Lounge (where tables are – i.e. Social space)<br />
# Explore the Arena (Info table, Dealers room, Gaming, Club tables, etc.)<br />
# Read and comment on the live convention wide Feed<br />
# View the list of people currently present at the event and direct message them<br />
# See any convention-wide alerts (reminders & announcements)<br />
# Exit the event by clicking on your profile (select exit from the menu of options)<br />
<br />
== Sessions ==<br />
The default view for this page is All Sessions.<br />
<br />
[[File:Attendee_Sessions.png]]<br />
<br />
On this page you can:<br />
# Filter the panel (session) list by those you have added to your schedule<br />
# Filter the list by a subject tag(s)<br />
# Toggle between days<br />
# Search for a specific panel using part of the title (or the whole title)<br />
#* Events which provide American Sign Language interpretation have [ASL] in the title.<br />
# Filter the list by upcoming, live, or completed<br />
# Join live sessions<br />
# Add sessions to your schedule<br />
<br />
=== Before a Session Begins ===<br />
It is possible to enter a session before it has officially begun (the host and panelists are backstage preparing to start). In such a case you will see a message that the session will begin/resume shortly. When the session begins to go live, you will see a yellow bar and numbered countdown across the bottom of the screen.<br />
<br />
[[File:Attendee_PreSession.png]]<br />
<br />
=== During a Panel / Session ===<br />
Attendees cannot speak during a session without being handed a microphone, they also cannot be seen on camera.<br />
<br />
[[File:Attendee_DuringSession.png]]<br />
<br />
On this page you can:<br />
# See who is on stage<br />
# See how long the session has been running and how many people are attending<br />
# Send emoji feedback about the presentation<br />
# Raise your hand to be handed a microphone and ask a question live on stage<br />
# Turn on/off closed captioning<br />
# Adjust your video feed to a lower resolution or turn off the video all together to save on bandwidth<br />
# Text chat with everyone<br />
# Ask a question to be answered by the panelists (yellow dot means there is an unanswered question)<br />
# Participate in a poll<br />
# See the profiles of everyone attending (new tab)<br />
<br />
==== Screen sharing menu ====<br />
Panelists may choose to provide information using screen sharing.<br />
<br />
[[File:Attendee_EnterFullscreen.png]]<br />
<br />
You can make it full screen to see it better. Click the four arrow box to do this.<br />
<br />
[[File:Attendee_FullscreenMenu.png]]<br />
<br />
# To exit full screen view, click on the two arrow box. <br />
# To see chat, Q&A, and polls in full screen view. Minimize the speaker videos.<br />
<br />
'''Note:''' Screens can also be shared at tables (lounge & arena) the tool will function the same way there.<br />
<br />
==== Chat Details ====<br />
Posting in chat shares your avatar, name, membership type (aka professional title/designation), and Organization (Norwescon). This is true regardless of where you post to chat.<br />
<br />
[[File:Attendee_InSessionChat.png]]<br />
<br />
A yellow dot means there is something unread. In the image below there is an unread direct message waiting for me. Whenever there is a yellow dot by people that means you have a direct message.<br />
<br />
[[File:Attendee_DirectMessageWaiting.png]]<br />
<br />
Click the people button to see who has direct messaged you. You will be able to see the first several words of their message and choose to open it to read the remainder or not. Click the message to read it.<br />
<br />
[[File:Attendee_DirectMessag.png]]<br />
<br />
== Lounge ==<br />
This is a social space for all Norwescon attendees. ''It is only accessible in desktop mode.''<br />
<br />
[[File:Attendee_Lounge.png|600px]]<br />
<br />
Think of it as stopping in the hallway to talk to people you know, sitting down in Seaports to have a drink with friends, etc. You can arrange to meet a group of people at a a table in the lounge at any point during the convention to have a chat (voice/video/text). Each table has a maximum of 8 chairs. To join a table, click on an open chair. Your Personal Icon will appear on a chair. Other attendees can see this and choose to join you. Once the table has the maximum people occupying the table, it’s full and no one else can join it.<br />
<br />
[[File:Attendee_LoungeTableSolo.png]] <br />
<br />
If you're the only one at a table there's not much to see.<br />
<br />
=== Table Interactions ===<br />
When you first arrive at a table with others (not shown) you will always enter with your camera and microphone off even if you just had them on at another table or on stage. Airmeet's default setting for any situation where you have the ability to share your camera and microphone is to have these devices turned off. Devices that are off have a red box around them and a diagonal strikethrough on the image.<br />
<br />
[[File:Attendee_LoungeTableMenus.png]]<br />
<br />
# Video, enable/disable your video feed<br />
# Microphone, enable/disable your audio feed<br />
# Share your screen with others at the table<br />
# Change the layout (view) of the tabl.<br />
# Table chat, private with the people at the table<br />
# Settings, adjust your camera and microphone<br />
# Leave table to go somewhere else (you may also click on another table or a menu item at the top of the page to leave)<br />
<br />
== Arena ==<br />
The arena is where the The Official Norwescon booth, Con Services including Help Desk, Info desk, Dealers, Norwescon Games, Little Free Library, Club tables, Artists, BIPOC Safer Space, LGBTQI Safer Space, Quiet Room, etc. are located. The first booth in the arena is Norwescon Help & Information, this is where you can find friendly faces to assist you. There is some operability with arena spaces on the iOS and Android apps. A computer with a supported browser (chrome preferred) along with a microphone and camera are required for full feature access. <br />
<br />
[[File:Attendee_ArenaPage.png|600px]]<br />
<br />
# Filter the booths by a tag or tags<br />
# Search for a booth by a portion of the booth/person name<br />
# Use the interior scroll bar to scroll down to see everything<br />
<br />
=== Booth Interior ===<br />
<br />
[[File:Attendee_ArenaBoothInterior.png|600px]]<br />
<br />
# Resources are links that will open outside of Airmeet in a new browser tab<br />
# Register Interest opens a pop up allowing you to send an email to the booth host (see below)<br />
# Links to the associated social media accounts for the booth<br />
# A host is at the Help Desk table in this picture, they show up in the upper right corner<br />
# Join a table to connect with people at that table by clicking an empty seat or the word join<br />
<br />
==== Register Interest Email ====<br />
The booth host gets an email with the email address you provide<br />
<br />
[[File:Attendee_AreaBoothRegisterInterest.png|200px]] <br />
<br />
The button changes to request sent <br />
<br />
[[File:Attendee_AreaBoothRequestSEnt.png|100px]]<br />
<br />
=== Interactions ===<br />
There are 6 tables in the booth, with a maximum of 8 people per table, you can move between tables by clicking on different tables. <br />
For information on how to interact at tables, see the [[Attendee_Guide#Table_Interactions|lounge section]].<br />
<br />
== Connecting with Other Attendees ==</div>Felicehttps://wiki.norwescon.org/index.php?title=Airmeet_Attendee_Guide&diff=384Airmeet Attendee Guide2021-03-28T06:39:39Z<p>Felice: /* Lounge */</p>
<hr />
<div>Norwescon 43 is virtual and being presented in Airmeet. You will enter the convention from a button on the home page using the email address you registered with. When the convention is available you'll see a home page that looks something like this.<br />
<br />
[[File:Attendee_NWCHomePage.png]]<br />
<br />
As with an in-person convention: If you break the Norwescon Code of Conduct, you could be removed from the event and won’t be able to return. Click the link to read it: https://www.norwescon.org/con/memberships/policies-and-guidelines/code-of-conduct/<br />
<br />
The below information is designed to supplement the general Airmeet help documentation and provide information specific to Norwescon. For assistance with accessing the convention or purchasing a membership, visit our [https://www.norwescon.org/help/ help desk page]. Once you successfully enter the event, help is most easily found at the Norwescon Help & Information Booth in the Arena.<br />
<br />
== Audio Tips and Tricks ==<br />
Convention attendees are able to interact with others in the Lounge and Arena. For some panels you may be able to raise your hand and ask questions via audio instead of using the Q&A feature. If you choose to interact with others the following audio tips and tricks may be helpful.<br />
<br />
'''Camera:''' To get the best from this, you should have lighting that is above and semi in front of you. Note the different images in the various tables and sessions. The closer to natural lighting is best.<br />
NOTE: I tested this and found that sitting in the cat’s room had the best lighting effect for me.<br />
<br />
'''Audio:''' It’s best if you use a headset. If you can’t use a headset, headphones or earbuds will still make it easier for you to hear others and others to hear you. Turn off external noise sources, TV, stereo, etc. and try to keep other sounds to a minimum (like removing all cat toys from the cat room so your fur baby won’t play in the same room as you). And if there is too much noise due to external outside noises, you can mute yourself (or the Host will do that).<br />
<br />
'''Connection:''' The best result is to use a wired Network connection for audio and streaming. WiFi is OK if it’s really reliable and fast.<br />
<br />
'''Internet Browser:''' Recommended is Google Chrome – 79 or later, then MS Edge; current versions of Firefox and Brave also work. Other browsers will join in Light mode, where you can browse and watch live sessions but not interact in the social spaces.<br />
<br />
'''Physical setup:''' A desk / table for your computer / laptop; a desk chair, comfy chair, etc. For the performances, you can plug your computer / laptop into your TV and mirror it.<br />
<br />
''Remember to take breaks away from your computer, laptop, or device. And have fun!''<br />
<br />
=== If you don't have a computer . . . ===<br />
There are apps for iOS and Android but they do not allow you to interact via video. You can see any video but you cannot be seen by others. It is possible to force your tablet or smartphone to show the convention in desktop mode and access the video interaction features. If your preference is to attend events but not voice/video chat with others then the app for your device is the preferred method of attending the convention.<br />
<br />
== Home Page Features ==<br />
Outside of the Airmeet event everyone has access to the following home page features. The Schedule for all events is in Guidebook, just like in previous Norwescon’s! FYI, Guidebook doesn’t have any weblinks to Airmeet.<br />
<br />
=== Schedule ===<br />
Want to find out what is going on all weekend? Every panel, concert, game, and performance listed day by day for your convenience. Sessions are listed inside of Airmeet but Guidebook is the best way to find things other than sessions.<br />
<br />
=== Art Show ===<br />
The Norwescon art show features science fiction and fantasy artwork by artists local and far flung, led by our artist guest of honor, Sana Takeda! Browse through our art show to explore their work, and follow hyperlinks to purchase from your favorite artists through their websites. Many artists will be available for interaction at virtual booths within our virtual convention space.<br />
<br />
=== Club Tables ===<br />
Norwescon always offers space to local clubs, groups, conventions, and organizations that promote science, science fiction, fantasy, costuming, and other fannish pursuits. Check out the options for what other fannish fun you can find. Interaction is possible at virtual booths within the convention's virtual space.<br />
<br />
=== Dealers' Room ===<br />
Explore the finest fandom-related merchandise form our dealers with their vast array of collectibles, books, games, and other items. At our writers' row, allow authors to tempt you with their wordsmithing ways. Members may visit virtual tables to interact with dealers and authors within the convention's virtual space.<br />
<br />
=== Twitch ===<br />
A number of games and several event performances are being streamed to the public through our Twitch channel. Stop by, watch a show or a game, and hang out in the chat channel.<br />
<br />
== Entering the Convention ==<br />
Once you have clicked on the Enter Norwescon 43 button, you will land on a page that has features similar to the one below.<br />
<br />
[[File:Attendee_EventCard.png]]<br />
<br />
Click the '''Enter event button'''.<br />
<br />
=== Attendee Card ===<br />
This is a picture of an attendee profile card. It is what you will see the first time you enter the event. Designation may read Professional Title insted.<br />
<br />
[[File:Attendee_AttendeeCard.png]]<br />
<br />
The card shows you what was prefilled for you based on what you entered when you registered for Norwescon 43. <br />
If you already had an Airmeet account prior to being entered into the Norwescon Airmeet, your attendee profile will not be overwritten. You are encouraged to edit it to match other attendees. You'll be able to change it back at the next Airmeet you attend.<br />
<br />
==== PREFILLED FIELDS ====<br />
* Name (Badge Name) <br />
* Professional Title/Designation (Badge Type - Panelist, Guest of Honor, Attendee, Staff, etc.)<br />
* Organization (Norwescon)<br />
''NOTE: Please do not edit any of the fields in your profile that Norwescon has prefilled.''<br />
<br />
You can edit all other fields (City and Country) and add a photo or image. City and Country doesn’t have to be ‘filled in’ but Airmeet requires something to be populated. In the above scenario, I used dots. Note that there is a minimum / maximum number of characters you can use. <br />
<br />
If you want to use pronouns, please add them after you Name. This is the only exception to the direction not to edit your Name, Professional Title/Designation, and Organization.<br />
<br />
After clicking the Save button, you will see a message telling it’s processing then another message letting you know it’s done. If you choose not to click save, the changes aren’t saved.<br />
<br />
Your profile icon will have whatever photo, image, symbol you uploaded into your profile.<br />
NOTE: I’m a NASA Juno space craft Lego fan, which is where the image is from. 😊<br />
Remember when choosing something other than a photo of yourself to pick images that adhere to the [https://www.norwescon.org/con/memberships/policies-and-guidelines/code-of-conduct/ Code of Conduct]<br />
<br />
=== Test your setup ===<br />
The last thing that happens before you enter the convention proper is that you are given the opportunity to test your setup. You can take this opportunity to check to see how you look on camera and to test your speakers and microphone. Note: Airmeet will require that you opt in to sharing your camera and microphone every time you engage in an activity where this is possible (e.g. take a seat at a table, step onto a stage). Even if you do not intend to interact with others via your camera or microphone, we recommend that you test your audio connection at least once when you first enter to ensure that you can hear the audio during the sessions.<br />
<br />
[[File:Attendee_TestSetup.png]]<br />
<br />
Click the video icon, the mic icon. OR you can click the Test speaker and mic button. Make any adjustments needed for best audio.<br />
Note: I have hung a gray blanket behind me.<br />
<br />
== Reception ==<br />
The first page you see when arriving at the convention is the Reception page. <br />
<br />
[[File:Attendee_Reception.png]]<br />
<br />
Most of the text on the graphic will link you to convention information outside of Airmeet, the links will open in new tabs in your browser making it easy to come back to the convention by clicking the tab. The one exception is the Walkthrough box provided by Airmeet. This plays a video in a pop up that can be closed by clicking the X in the very light gray circle in the upper right when the video is open.<br />
<br />
From reception you can:<br />
# Find and attend a Session (Panel)<br />
# Visit the Lounge (where tables are – i.e. Social space)<br />
# Explore the Arena (Info table, Dealers room, Gaming, Club tables, etc.)<br />
# Read and comment on the live convention wide Feed<br />
# View the list of people currently present at the event and direct message them<br />
# See any convention-wide alerts (reminders & announcements)<br />
# Exit the event by clicking on your profile (select exit from the menu of options)<br />
<br />
== Sessions ==<br />
The default view for this page is All Sessions.<br />
<br />
[[File:Attendee_Sessions.png]]<br />
<br />
On this page you can:<br />
# Filter the panel (session) list by those you have added to your schedule<br />
# Filter the list by a subject tag(s)<br />
# Toggle between days<br />
# Search for a specific panel using part of the title (or the whole title)<br />
#* Events which provide American Sign Language interpretation have [ASL] in the title.<br />
# Filter the list by upcoming, live, or completed<br />
# Join live sessions<br />
# Add sessions to your schedule<br />
<br />
=== Before a Session Begins ===<br />
It is possible to enter a session before it has officially begun (the host and panelists are backstage preparing to start). In such a case you will see a message that the session will begin/resume shortly. When the session begins to go live, you will see a yellow bar and numbered countdown across the bottom of the screen.<br />
<br />
[[File:Attendee_PreSession.png]]<br />
<br />
=== During a Panel / Session ===<br />
Attendees cannot speak during a session without being handed a microphone, they also cannot be seen on camera.<br />
<br />
[[File:Attendee_DuringSession.png]]<br />
<br />
On this page you can:<br />
# See who is on stage<br />
# See how long the session has been running and how many people are attending<br />
# Send emoji feedback about the presentation<br />
# Raise your hand to be handed a microphone and ask a question live on stage<br />
# Turn on/off closed captioning<br />
# Adjust your video feed to a lower resolution or turn off the video all together to save on bandwidth<br />
# Text chat with everyone<br />
# Ask a question to be answered by the panelists (yellow dot means there is an unanswered question)<br />
# Participate in a poll<br />
# See the profiles of everyone attending (new tab)<br />
<br />
==== Screen sharing menu ====<br />
Panelists may choose to provide information using screen sharing.<br />
<br />
[[File:Attendee_EnterFullscreen.png]]<br />
<br />
You can make it full screen to see it better. Click the four arrow box to do this.<br />
<br />
[[File:Attendee_FullscreenMenu.png]]<br />
<br />
# To exit full screen view, click on the two arrow box. <br />
# To see chat, Q&A, and polls in full screen view. Minimize the speaker videos.<br />
<br />
'''Note:''' Screens can also be shared at tables (lounge & arena) the tool will function the same way there.<br />
<br />
==== Chat Details ====<br />
Posting in chat shares your avatar, name, membership type (aka professional title/designation), and Organization (Norwescon). This is true regardless of where you post to chat.<br />
<br />
[[File:Attendee_InSessionChat.png]]<br />
<br />
A yellow dot means there is something unread. In the image below there is an unread direct message waiting for me. Whenever there is a yellow dot by people that means you have a direct message.<br />
<br />
[[File:Attendee_DirectMessageWaiting.png]]<br />
<br />
Click the people button to see who has direct messaged you. You will be able to see the first several words of their message and choose to open it to read the remainder or not. Click the message to read it.<br />
<br />
[[File:Attendee_DirectMessag.png]]<br />
<br />
== Lounge ==<br />
This is a social space for all Norwescon attendees. ''It is only accessible in desktop mode.''<br />
<br />
[[File:Attendee_Lounge.png|600px]]<br />
<br />
Think of it as stopping in the hallway to talk to people you know, sitting down in Seaports to have a drink with friends, etc. You can arrange to meet a group of people at a a table in the lounge at any point during the convention to have a chat (voice/video/text). Each table has a maximum of 8 chairs. To join a table, click on an open chair. Your Personal Icon will appear on a chair. Other attendees can see this and choose to join you. Once the table has the maximum people occupying the table, it’s full and no one else can join it.<br />
<br />
[[File:Attendee_LoungeTableSolo.png]] <br />
<br />
If you're the only one at a table there's not much to see.<br />
<br />
=== Table Interactions ===<br />
When you first arrive at a table with others (not shown) you will always enter with your camera and microphone off even if you just had them on at another table or on stage. Airmeet's default setting for any situation where you have the ability to share your camera and microphone is to have these devices turned off. Devices that are off have a red box around them and a diagonal strikethrough on the image.<br />
<br />
[[File:Attendee_LoungeTableMenus.png]]<br />
<br />
# Video, enable/disable your video feed<br />
# Microphone, enable/disable your audio feed<br />
# Share your screen with others at the table<br />
# Change the layout (view) of the tabl.<br />
# Table chat, private with the people at the table<br />
# Settings, adjust your camera and microphone<br />
# Leave table to go somewhere else (you may also click on another table or a menu item at the top of the page to leave)<br />
<br />
== Arena ==<br />
The arena is where the The Official Norwescon booth, Con Services including Help Desk, Info desk, Dealers, Norwescon Games, Little Free Library, Club tables, Artists, BIPOC Safer Space, LGBTQI Safer Space, Quiet Room, etc. are located. The first booth in the arena is Norwescon Help & Information, this is where you can find friendly faces to assist you. <br />
<br />
[[File:Attendee_ArenaPage.png|600px]]<br />
<br />
# Filter the booths by a tag or tags<br />
# Search for a booth by a portion of the booth/person name<br />
# Use the interior scroll bar to scroll down to see everything<br />
<br />
=== Booth Interior ===<br />
<br />
[[File:Attendee_ArenaBoothInterior.png|600px]]<br />
<br />
# Resources are links that will open outside of Airmeet in a new browser tab<br />
# Register Interest opens a pop up allowing you to send an email to the booth host (see below)<br />
# Links to the associated social media accounts for the booth<br />
# A host is at the Help Desk table in this picture, they show up in the upper right corner<br />
# Join a table to connect with people at that table by clicking an empty seat or the word join<br />
<br />
==== Register Interest Email ====<br />
The booth host gets an email with the email address you provide<br />
<br />
[[File:Attendee_AreaBoothRegisterInterest.png|200px]] <br />
<br />
The button changes to request sent <br />
<br />
[[File:Attendee_AreaBoothRequestSEnt.png|100px]]<br />
<br />
=== Interactions ===<br />
There are 6 tables in the booth, with a maximum of 8 people per table, you can move between tables by clicking on different tables. <br />
For information on how to interact at tables, see the [[Attendee_Guide#Table_Interactions|lounge section]].<br />
<br />
== Connecting with Other Attendees ==</div>Felicehttps://wiki.norwescon.org/index.php?title=Airmeet_Attendee_Guide&diff=382Airmeet Attendee Guide2021-03-28T06:37:22Z<p>Felice: /* Arena */</p>
<hr />
<div>Norwescon 43 is virtual and being presented in Airmeet. You will enter the convention from a button on the home page using the email address you registered with. When the convention is available you'll see a home page that looks something like this.<br />
<br />
[[File:Attendee_NWCHomePage.png]]<br />
<br />
As with an in-person convention: If you break the Norwescon Code of Conduct, you could be removed from the event and won’t be able to return. Click the link to read it: https://www.norwescon.org/con/memberships/policies-and-guidelines/code-of-conduct/<br />
<br />
The below information is designed to supplement the general Airmeet help documentation and provide information specific to Norwescon. For assistance with accessing the convention or purchasing a membership, visit our [https://www.norwescon.org/help/ help desk page]. Once you successfully enter the event, help is most easily found at the Norwescon Help & Information Booth in the Arena.<br />
<br />
== Audio Tips and Tricks ==<br />
Convention attendees are able to interact with others in the Lounge and Arena. For some panels you may be able to raise your hand and ask questions via audio instead of using the Q&A feature. If you choose to interact with others the following audio tips and tricks may be helpful.<br />
<br />
'''Camera:''' To get the best from this, you should have lighting that is above and semi in front of you. Note the different images in the various tables and sessions. The closer to natural lighting is best.<br />
NOTE: I tested this and found that sitting in the cat’s room had the best lighting effect for me.<br />
<br />
'''Audio:''' It’s best if you use a headset. If you can’t use a headset, headphones or earbuds will still make it easier for you to hear others and others to hear you. Turn off external noise sources, TV, stereo, etc. and try to keep other sounds to a minimum (like removing all cat toys from the cat room so your fur baby won’t play in the same room as you). And if there is too much noise due to external outside noises, you can mute yourself (or the Host will do that).<br />
<br />
'''Connection:''' The best result is to use a wired Network connection for audio and streaming. WiFi is OK if it’s really reliable and fast.<br />
<br />
'''Internet Browser:''' Recommended is Google Chrome – 79 or later, then MS Edge; current versions of Firefox and Brave also work. Other browsers will join in Light mode, where you can browse and watch live sessions but not interact in the social spaces.<br />
<br />
'''Physical setup:''' A desk / table for your computer / laptop; a desk chair, comfy chair, etc. For the performances, you can plug your computer / laptop into your TV and mirror it.<br />
<br />
''Remember to take breaks away from your computer, laptop, or device. And have fun!''<br />
<br />
=== If you don't have a computer . . . ===<br />
There are apps for iOS and Android but they do not allow you to interact via video. You can see any video but you cannot be seen by others. It is possible to force your tablet or smartphone to show the convention in desktop mode and access the video interaction features. If your preference is to attend events but not voice/video chat with others then the app for your device is the preferred method of attending the convention.<br />
<br />
== Home Page Features ==<br />
Outside of the Airmeet event everyone has access to the following home page features. The Schedule for all events is in Guidebook, just like in previous Norwescon’s! FYI, Guidebook doesn’t have any weblinks to Airmeet.<br />
<br />
=== Schedule ===<br />
Want to find out what is going on all weekend? Every panel, concert, game, and performance listed day by day for your convenience. Sessions are listed inside of Airmeet but Guidebook is the best way to find things other than sessions.<br />
<br />
=== Art Show ===<br />
The Norwescon art show features science fiction and fantasy artwork by artists local and far flung, led by our artist guest of honor, Sana Takeda! Browse through our art show to explore their work, and follow hyperlinks to purchase from your favorite artists through their websites. Many artists will be available for interaction at virtual booths within our virtual convention space.<br />
<br />
=== Club Tables ===<br />
Norwescon always offers space to local clubs, groups, conventions, and organizations that promote science, science fiction, fantasy, costuming, and other fannish pursuits. Check out the options for what other fannish fun you can find. Interaction is possible at virtual booths within the convention's virtual space.<br />
<br />
=== Dealers' Room ===<br />
Explore the finest fandom-related merchandise form our dealers with their vast array of collectibles, books, games, and other items. At our writers' row, allow authors to tempt you with their wordsmithing ways. Members may visit virtual tables to interact with dealers and authors within the convention's virtual space.<br />
<br />
=== Twitch ===<br />
A number of games and several event performances are being streamed to the public through our Twitch channel. Stop by, watch a show or a game, and hang out in the chat channel.<br />
<br />
== Entering the Convention ==<br />
Once you have clicked on the Enter Norwescon 43 button, you will land on a page that has features similar to the one below.<br />
<br />
[[File:Attendee_EventCard.png]]<br />
<br />
Click the '''Enter event button'''.<br />
<br />
=== Attendee Card ===<br />
This is a picture of an attendee profile card. It is what you will see the first time you enter the event. Designation may read Professional Title insted.<br />
<br />
[[File:Attendee_AttendeeCard.png]]<br />
<br />
The card shows you what was prefilled for you based on what you entered when you registered for Norwescon 43. <br />
If you already had an Airmeet account prior to being entered into the Norwescon Airmeet, your attendee profile will not be overwritten. You are encouraged to edit it to match other attendees. You'll be able to change it back at the next Airmeet you attend.<br />
<br />
==== PREFILLED FIELDS ====<br />
* Name (Badge Name) <br />
* Professional Title/Designation (Badge Type - Panelist, Guest of Honor, Attendee, Staff, etc.)<br />
* Organization (Norwescon)<br />
''NOTE: Please do not edit any of the fields in your profile that Norwescon has prefilled.''<br />
<br />
You can edit all other fields (City and Country) and add a photo or image. City and Country doesn’t have to be ‘filled in’ but Airmeet requires something to be populated. In the above scenario, I used dots. Note that there is a minimum / maximum number of characters you can use. <br />
<br />
If you want to use pronouns, please add them after you Name. This is the only exception to the direction not to edit your Name, Professional Title/Designation, and Organization.<br />
<br />
After clicking the Save button, you will see a message telling it’s processing then another message letting you know it’s done. If you choose not to click save, the changes aren’t saved.<br />
<br />
Your profile icon will have whatever photo, image, symbol you uploaded into your profile.<br />
NOTE: I’m a NASA Juno space craft Lego fan, which is where the image is from. 😊<br />
Remember when choosing something other than a photo of yourself to pick images that adhere to the [https://www.norwescon.org/con/memberships/policies-and-guidelines/code-of-conduct/ Code of Conduct]<br />
<br />
=== Test your setup ===<br />
The last thing that happens before you enter the convention proper is that you are given the opportunity to test your setup. You can take this opportunity to check to see how you look on camera and to test your speakers and microphone. Note: Airmeet will require that you opt in to sharing your camera and microphone every time you engage in an activity where this is possible (e.g. take a seat at a table, step onto a stage). Even if you do not intend to interact with others via your camera or microphone, we recommend that you test your audio connection at least once when you first enter to ensure that you can hear the audio during the sessions.<br />
<br />
[[File:Attendee_TestSetup.png]]<br />
<br />
Click the video icon, the mic icon. OR you can click the Test speaker and mic button. Make any adjustments needed for best audio.<br />
Note: I have hung a gray blanket behind me.<br />
<br />
== Reception ==<br />
The first page you see when arriving at the convention is the Reception page. <br />
<br />
[[File:Attendee_Reception.png]]<br />
<br />
Most of the text on the graphic will link you to convention information outside of Airmeet, the links will open in new tabs in your browser making it easy to come back to the convention by clicking the tab. The one exception is the Walkthrough box provided by Airmeet. This plays a video in a pop up that can be closed by clicking the X in the very light gray circle in the upper right when the video is open.<br />
<br />
From reception you can:<br />
# Find and attend a Session (Panel)<br />
# Visit the Lounge (where tables are – i.e. Social space)<br />
# Explore the Arena (Info table, Dealers room, Gaming, Club tables, etc.)<br />
# Read and comment on the live convention wide Feed<br />
# View the list of people currently present at the event and direct message them<br />
# See any convention-wide alerts (reminders & announcements)<br />
# Exit the event by clicking on your profile (select exit from the menu of options)<br />
<br />
== Sessions ==<br />
The default view for this page is All Sessions.<br />
<br />
[[File:Attendee_Sessions.png]]<br />
<br />
On this page you can:<br />
# Filter the panel (session) list by those you have added to your schedule<br />
# Filter the list by a subject tag(s)<br />
# Toggle between days<br />
# Search for a specific panel using part of the title (or the whole title)<br />
#* Events which provide American Sign Language interpretation have [ASL] in the title.<br />
# Filter the list by upcoming, live, or completed<br />
# Join live sessions<br />
# Add sessions to your schedule<br />
<br />
=== Before a Session Begins ===<br />
It is possible to enter a session before it has officially begun (the host and panelists are backstage preparing to start). In such a case you will see a message that the session will begin/resume shortly. When the session begins to go live, you will see a yellow bar and numbered countdown across the bottom of the screen.<br />
<br />
[[File:Attendee_PreSession.png]]<br />
<br />
=== During a Panel / Session ===<br />
Attendees cannot speak during a session without being handed a microphone, they also cannot be seen on camera.<br />
<br />
[[File:Attendee_DuringSession.png]]<br />
<br />
On this page you can:<br />
# See who is on stage<br />
# See how long the session has been running and how many people are attending<br />
# Send emoji feedback about the presentation<br />
# Raise your hand to be handed a microphone and ask a question live on stage<br />
# Turn on/off closed captioning<br />
# Adjust your video feed to a lower resolution or turn off the video all together to save on bandwidth<br />
# Text chat with everyone<br />
# Ask a question to be answered by the panelists (yellow dot means there is an unanswered question)<br />
# Participate in a poll<br />
# See the profiles of everyone attending (new tab)<br />
<br />
==== Screen sharing menu ====<br />
Panelists may choose to provide information using screen sharing.<br />
<br />
[[File:Attendee_EnterFullscreen.png]]<br />
<br />
You can make it full screen to see it better. Click the four arrow box to do this.<br />
<br />
[[File:Attendee_FullscreenMenu.png]]<br />
<br />
# To exit full screen view, click on the two arrow box. <br />
# To see chat, Q&A, and polls in full screen view. Minimize the speaker videos.<br />
<br />
'''Note:''' Screens can also be shared at tables (lounge & arena) the tool will function the same way there.<br />
<br />
==== Chat Details ====<br />
Posting in chat shares your avatar, name, membership type (aka professional title/designation), and Organization (Norwescon). This is true regardless of where you post to chat.<br />
<br />
[[File:Attendee_InSessionChat.png]]<br />
<br />
A yellow dot means there is something unread. In the image below there is an unread direct message waiting for me. Whenever there is a yellow dot by people that means you have a direct message.<br />
<br />
[[File:Attendee_DirectMessageWaiting.png]]<br />
<br />
Click the people button to see who has direct messaged you. You will be able to see the first several words of their message and choose to open it to read the remainder or not. Click the message to read it.<br />
<br />
[[File:Attendee_DirectMessag.png]]<br />
<br />
== Lounge ==<br />
This is a social space for all Norwescon attendees.<br />
<br />
[[File:Attendee_Lounge.png|600px]]<br />
<br />
Think of it as stopping in the hallway to talk to people you know, sitting down in Seaports to have a drink with friends, etc. You can arrange to meet a group of people at a a table in the lounge at any point during the convention to have a chat (voice/video/text). Each table has a maximum of 8 chairs. To join a table, click on an open chair. Your Personal Icon will appear on a chair. Other attendees can see this and choose to join you. Once the table has the maximum people occupying the table, it’s full and no one else can join it.<br />
<br />
[[File:Attendee_LoungeTableSolo.png]] <br />
<br />
If you're the only one at a table there's not much to see.<br />
<br />
=== Table Interactions ===<br />
When you first arrive at a table with others (not shown) you will always enter with your camera and microphone off even if you just had them on at another table or on stage. Airmeet's default setting for any situation where you have the ability to share your camera and microphone is to have these devices turned off. Devices that are off have a red box around them and a diagonal strikethrough on the image.<br />
<br />
[[File:Attendee_LoungeTableMenus.png]]<br />
<br />
# Video, enable/disable your video feed<br />
# Microphone, enable/disable your audio feed<br />
# Share your screen with others at the table<br />
# Change the layout (view) of the tabl.<br />
# Table chat, private with the people at the table<br />
# Settings, adjust your camera and microphone<br />
# Leave table to go somewhere else (you may also click on another table or a menu item at the top of the page to leave)<br />
<br />
== Arena ==<br />
The arena is where the The Official Norwescon booth, Con Services including Help Desk, Info desk, Dealers, Norwescon Games, Little Free Library, Club tables, Artists, BIPOC Safer Space, LGBTQI Safer Space, Quiet Room, etc. are located. The first booth in the arena is Norwescon Help & Information, this is where you can find friendly faces to assist you. <br />
<br />
[[File:Attendee_ArenaPage.png|600px]]<br />
<br />
# Filter the booths by a tag or tags<br />
# Search for a booth by a portion of the booth/person name<br />
# Use the interior scroll bar to scroll down to see everything<br />
<br />
=== Booth Interior ===<br />
<br />
[[File:Attendee_ArenaBoothInterior.png|600px]]<br />
<br />
# Resources are links that will open outside of Airmeet in a new browser tab<br />
# Register Interest opens a pop up allowing you to send an email to the booth host (see below)<br />
# Links to the associated social media accounts for the booth<br />
# A host is at the Help Desk table in this picture, they show up in the upper right corner<br />
# Join a table to connect with people at that table by clicking an empty seat or the word join<br />
<br />
==== Register Interest Email ====<br />
The booth host gets an email with the email address you provide<br />
<br />
[[File:Attendee_AreaBoothRegisterInterest.png|200px]] <br />
<br />
The button changes to request sent <br />
<br />
[[File:Attendee_AreaBoothRequestSEnt.png|100px]]<br />
<br />
=== Interactions ===<br />
There are 6 tables in the booth, with a maximum of 8 people per table, you can move between tables by clicking on different tables. <br />
For information on how to interact at tables, see the [[Attendee_Guide#Table_Interactions|lounge section]].<br />
<br />
== Connecting with Other Attendees ==</div>Felicehttps://wiki.norwescon.org/index.php?title=File:Attendee_AreaBoothRequestSEnt.png&diff=381File:Attendee AreaBoothRequestSEnt.png2021-03-28T06:36:56Z<p>Felice: Request sent image</p>
<hr />
<div>== Summary ==<br />
Request sent image</div>Felicehttps://wiki.norwescon.org/index.php?title=File:Attendee_AreaBoothRegisterInterest.png&diff=379File:Attendee AreaBoothRegisterInterest.png2021-03-28T06:34:58Z<p>Felice: Screenshot of the register interest form with the email blurred out.</p>
<hr />
<div>== Summary ==<br />
Screenshot of the register interest form with the email blurred out.</div>Felicehttps://wiki.norwescon.org/index.php?title=File:Attendee_ArenaBoothInterior.png&diff=377File:Attendee ArenaBoothInterior.png2021-03-28T06:33:19Z<p>Felice: Screenshot of the inside of the Norwescon Help & Information booth with white numbers 1 - 5 on red circles superimposed over sections of the image.</p>
<hr />
<div>== Summary ==<br />
Screenshot of the inside of the Norwescon Help & Information booth with white numbers 1 - 5 on red circles superimposed over sections of the image.</div>Felicehttps://wiki.norwescon.org/index.php?title=File:Attendee_ArenaPage.png&diff=375File:Attendee ArenaPage.png2021-03-28T06:31:17Z<p>Felice: Screenshot of the Norwescon arena with white numbers 1-3 in red circles highlighting sections of the page.</p>
<hr />
<div>== Summary ==<br />
Screenshot of the Norwescon arena with white numbers 1-3 in red circles highlighting sections of the page.</div>Felice