FAQ (NWC43)

Items different this year as compared to main FAQ page (numbers for reference).

1.3. Where is Norwescon? Norwescon 43 is 100% online for 2021.

1.3.1. How do I get there? You'll enter the event from our home page norwescon.org using the email address that you used to register for the convention.

2.1.1. What if I can't/don't want to come for the whole weekend? Please purchase a membership and attend on the days/portion of days that you wish to attend. We are unable to limit attendance by day for our online event.

2.1.2. What if I can't afford to pay for a membership at all? Just like for our in-person event you will be able to view the Dealers' Room, Art Show, and Club Table information online without purchasing a membership. New for the virtual event, you will be able to see some concerts and demonstrations on our Twitch channel without a membership as well.

2.2. When do I get my badge? We held badge pick-up events around the Puget Sound the weekend of March 20-21. Remaining badges will be mailed to members.

2.4.1. How do I report a problem or concern? If you encounter or witness any behavior that concerns you please contact report@norwescon.org or stop by the first booth in the arena where you will find various people to assist you.

2.6.May I take a screen capture of a panel or a table? Or, a photo of my computer screen showing the people on screen? For any programming item or event, no. It would be too disruptive to the schedule to ask for permission from all the panelists to have a photo or screen capture taken, and it has been Norwescon's long-standing policy to ask for consent before taking photos.

For a table in the arena or lounge, if you are able to get everyone's consent for the picture or screen-capture, then you may take one. Again, in line with our Code of Conduct and Photography Policy, it is important to ask people's permission BEFORE taking any type of recording.

3.1.1. Can I volunteer to help out? Yes! Please contact volunteers@norwescon.org or stop by the first booth in the arena during the convention.

3.4.2.1. I want to play a game. Do I need to sign up? You do not need to, but it is preferred as scheduled games are on a first come first served sign up basis. Sign ups are available online at norwescon.org/con/special-events/games/. Most games have a maximum player limit; if you sign up after that limit is reached you will be placed on the waitlist and can play if players who signed up earlier don’t show up. There is no sign-up list for the Jackbox Stage; just show up and play.

3.4.2.4. What is Open Games? Where is it? Come to Open Games if you're interested in pulling up a virtual chair and playing a game with your friends and/or other available players. Open Games can be found at the "Norwescon Games - Info Desk and Open Games" booth in the arena on Airmeet. Stop by and talk to the staff at the Games Help Desk. Games Staff can suggest games you may like, help you find a game and/or other players, and even play games with you. In addition, we have some trial memberships available from our partner Tabletopia if you want to play a game they provide; otherwise you can run a game on whatever platform you choose. Staff at the Games Help Desk can also teach a number of games if you want to learn something new.

Virtual Convention Specific Items

Q: Where do I log in?

A: Go to Norwescon.org and click the button to Enter Norwescon 43. DO NOT GO DIRECTLY TO AIRMEET.COM.

Q: I want to attend a 10am panel on Saturday morning, when should I login?

A: If you haven't logged in before, we recommend joining for the first time at least 30 minutes before the event you wish to attend. If you have not yet purchased your membership, please do so as far in advance as is practical. Once the convention officially begins, setting up your Airmeet login based on a membership purchase becomes a manual process for our volunteer staff.

Q. My household is sharing one computer, webcam, and IP address, to attend Norwescon 43. Do we register as one person or two?

A. In order for each person to appear with their name and information you do need to have a registration for each of them so that they have their own Airmeet account/login. However you will only be able to attend one event/panel at a time as simultaneous account logins are not possible. If one person in your household registers, you are welcome to attend events together. If both of you register only one of you will be able to be logged in and attending something at a time. IP address is not a criteria, if you have multiple computers, please register each person and attend from individual devices.

Q. How many events/panels are running at the same time during Norwescon 43?

A. We'll have 10 stages running at once most of the time so you'll have to decide where you want to be.

Q. Is closed captioning available for Norwescon 43?

A. Yes, the Airmeet platform has built-in support for closed captioning in sessions. For usage directions and additional information about using a third-party option to inject captions into your feed go to our Closed Captioning page.

Q. Do any events have American Sign Language interpretation? A. Yes, some of our special events are offering ALS interpretation. These events have [ASL] appended to the title. For more information about searching for sessions during the convention visit our Attendee Guide.

Q: How do I know what email address I registered for the convention with?

A: If you're not sure what address you registered with the best way to check is to go to the registration kiosk and log in with your username and password. After reviewing your badge name (update NOT pushed to Airmeet after 3/28/2021) you will be able to proceed to the next page where your email addresses are listed. The first email address listed on the account is the one to access Airmeet with.

Q. I wasn't able to pick up my badge in person, when will I receive it?

A. If you purchased your membership before March 15th your badge was mailed on Monday, March 22nd and should arrive in 7-10 business days, depending on the postal service and how far away from Seattle you are. If you purchased your membership after March 15th your badge will be printed and mailed to you after the convention and you should receive it towards the end of April.

Q: May I take a screen capture of a panel or a table? Or, a photo of my computer screen showing the people on screen?

A. For any programming item or event, no. It would be too disruptive to the schedule to ask for permission from all the panelists to have a photo or screen capture taken, and it has been Norwescon's long-standing policy to ask for consent before taking photos.

For a table in the arena or lounge, if you are able to get everyone's consent for the picture or screen-capture, then you may take one. Again, in line with our Code of Conduct and Photography Policy, it is important to ask people's permission BEFORE taking any type of recording.

Q: I want to make Airmeet not be in dark mode, can I do that?

A: There is not a way in Airmeet to change this setting. BUT, if you are using Chrome, you can use this Extension to switch the colors.

Q: Will I Be Able To Watch Panels That I Missed Later?

A: The short answer is, it depends. Some panels, dependent on permissions, will be available for replay later. When a panel is available for replay, a link will be added to their panel description in Guidebook. THIS LINK WILL ONLY WORK UNTIL APRIL 6TH. After April 6th, all panels will be gone. Panels that can be posted for replay will be posted as quickly as they can so keep checking Guidebook. You can access Guidebook via the app or on the website with this link