Safety Department Roles
Overview
THIS IS A DRAFT DOCUMENT
Safety Department
Department Leadership
Safety Manager
Assistant Safety Manager
Manager On-Duty
Safety Ambassador (Field Roles)
Safety Ambassador Shift Supervisor
Reports to: Safety Manager On-Duty Badge Color Yellow PIPs LT CMD Role Type: On-site only Endorsement Requirements (old): PTRL 3 and IC2 or above
The Ambassador Shift Supervisor is a floating title that is assigned to the supervisor that is responsible for all Ambassadors, regardless of role or assignment that are on-duty at the time. Is the primary point of contact for Norwescon management.
Safety Ambassador Supervisor
Reports to: Safety Manager On-Duty Badge Color Yellow PIPs LT CMD Role Type: Pre-event and on-site Endorsement Requirements (old): PTRL 3 and IC2 or above
The Safety Ambassador Supervisor are responsible for mentoring and building up the rest of the Safety Ambassador Team. They are commonly the Incident Commander for Simple Incident Responses with 3 to 8 Safety Team involved. When Assigned they may conduct follow-up on incident reports when necessary. They are self-motivated inviduals with a proven customer service track record. They must have a strong understanding of Norwescon's polices and culture. Being not only self-limiting within his/her skill set and knowledge but must also be proactive in limiting those around them within their skillset/safety as well.
Safety Ambassador (Staff)
Reports to: Safety Manager On-Duty Badge Color Green PIPs LT JG Role Type: On-site only Endorsement Requirements (old): PTRL 2 and IC1 and above
The Safety Ambassador's are the backbone of our Safety Department. The roam Convention and Hotel spaces to provide customer server and safety awareness to our guests and membership. They also respond to a wide range of calls for services related to convention membership and space. Our Safety Ambassador Staff are make of inviduals who display Norwescon's core values, have a working knowledge of Norwescon's and Department Policies and Procedures, are self-limiting within he/her skill set and have enough related expense in a combination customer services, as well as, Security type roles. The staff role commonly has at least one year experience with Norwescon Security.
Safety Ambassador (Volunteer)
Reports to: Safety Manager On-Duty Badge Color Blue PIPs 01 Role Type: Pre-Event and On-site Endorsement Requirements (old): PTRL 1
The Safety Ambassador's are the backbone of our Safety Department. They roam Convention and Hotel spaces to provide customer server and safety awareness to our guests and membership. They also respond to a wide range of calls for services related to convention membership and space. Our Safety Ambassador Volunteers are made up of people who display Norwescon's core values and are self-limiting within he/her skill set. This role is for peole that are newer to the department and are still in the orientation process and should not respond to any priority 3 or above calls for service alone.
Safety Support (Staff/Volunteer)
Reports to: Safety Manager On-Duty Badge Color Green PIPs none Role Type: Pre-event Endorsement Requirements (old): PTRO 0 Age requirement: none
Our Safety Support Staff and Volunteers are team members who have not started the orientation process to become a Safety Ambassador and/or are underage for that role. They preform a number of support roles: such as, office staff/volunteers, Radio/Discord Operators, Peace boning Table, Covid Safety Table, Tech support and so-on. the only difference between staff and volunteers in this role is 'staff' are qualified to preform their role without supervision.