Help (NWC43): Difference between revisions

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!DRAFT!
== Airmeet's Knowledge Base ==
The platform we are using to host Norwescon 43 is called Airmeet. Most answers can be found at Airmeet's wonderful knowledge base. You can find it at '''https://help.airmeet.com/hc'''.


== Welcome to Norwescon 43's Help Desk! ==
== If you cannot find what you are looking for ==
== Airmeet's Help Files ==
Most answers can be found at Airmeet's wonderful knowledge base. You can find it at https://help.airmeet.com/hc.


== Norwescon's Knowledge Base ==
== Norwescon's Knowledge Base ==
=== FAQ ===
<big>Please check out our '''[[FAQ (NWC43)|FAQ]]''' page for answers to most questions</big>
=== Attendee Topics ===
=== Attendee Topics ===
* [[Closed Captioning in Airmeet]]
*[[Dark Mode in Airmeet]]
* [[Airmeet Attendee Guide]]
* [[Guidebook Tips]]
*[[Game Signups]]
*Logging in for the first time? Check out this video [https://www.norwescon.org/help/ on our help page] for a tutorial.
=== Panelist Topics ===
=== Panelist Topics ===
=== Club/Vendor/ArtiestTopics ===
=== Club/Vendor/Artist Topics ===
 
=== Staff/Volunteer Topics ===
=== Staff/Volunteer Topics ===
* [[Discord Staff Server]]
* [[Discord Tips & Tricks]]
* [[Help Desk Workflows (NWC43)|Help Desk Workflows]]
* [[Help Desk - Common Problems]]
* [[Airmeet Session Host Checkoff List|Airmeet Session Host Checkoff List]]
* [[Airmeet Session Host Guide]]
* [[Airmeet Session Host List for Special Events]]


== Still need help? ==
*[[How To Be an Airmeet Game Host]]
If you still need help you can contact Norwescon's Help Desk staff at<br>
 
== Still need help or cannot find what you are looking for? ==
If you still need help you can contact Norwescon's Help Desk staff at<br><br>
[https://norwescon.org/help Real Time Chat (fastest response during convention hours)]<br>
[https://norwescon.org/help Real Time Chat (fastest response during convention hours)]<br>
Phone (voicemail/text only)<br>
Phone: (253) 235-9296 (voicemail/text only)<br>
Email: helpdesk@norwescon.org (best for questions before the convention)
Email: helpdesk@norwescon.org (best for questions before the convention)
[[Category: Norwescon 43]]

Latest revision as of 12:33, 1 April 2021

Airmeet's Knowledge Base

The platform we are using to host Norwescon 43 is called Airmeet. Most answers can be found at Airmeet's wonderful knowledge base. You can find it at https://help.airmeet.com/hc.


Norwescon's Knowledge Base

FAQ

Please check out our FAQ page for answers to most questions

Attendee Topics

  • Logging in for the first time? Check out this video on our help page for a tutorial.

Panelist Topics

Club/Vendor/Artist Topics

Staff/Volunteer Topics

Still need help or cannot find what you are looking for?

If you still need help you can contact Norwescon's Help Desk staff at

Real Time Chat (fastest response during convention hours)
Phone: (253) 235-9296 (voicemail/text only)
Email: helpdesk@norwescon.org (best for questions before the convention)